Plumbing reviews in Houston, Texas

The customer service is great, never disappoints. The water system is one of the best decisions we made for our home. You can def taste the difference in the water. Thank you Aqua Remach LLC.

Love my water system. We can feel the difference when we shower. Enjoy my system under the sink. Gave up my water delivery service.

Greetings, in my personal opinion I think that the aqua remach water system is really great and my husband and I would really recommend it to others. We are so happy with the water system and we just think that the water tastes really good..we are so glad we got this water filter in our kitchen. We have had this system for about 5 years now and we have also recommended to other people. I’m really happy that we made a good decision! I was tiered of caring the 5 gallon and 3 gallon bottles of water for our use. Just glad that my husband and I made a good decision. Thanks aqua remach! Blessings for everyone 😉😌

We have had our water filter system for over three years and and never a problem. We love the service we get from the technicians and the machine is still doing great!

The best water system one could have. Very nice and responsible people. Thank you! May God continue to bless you and yours.

I've had a very good experience with Aquaremach. On my very first experience with them our technician thoroughly explained the filtration system. He tested our water prior to installation and I was convinced that they would perform a good job. I have never had to sues with the system.
They are prompt to answer any questions or concerns. They remind me each year when it's time to replace the filters. I would gladly recommend this company.

Professional and quick Sevices. Have been doing the annual service with them since I installed my system. Prices are reasonable and the service is great.

I’ve been using this system in my home and I can testify that it works.
I stopped purchasing water bottles. The appliances work better and the bathrooms stay cleaner longer.
The Costumer service received recently has been superb with the assistance of Marcela and Alex, the technician that came to my house for the yearly maintenance.
I highly recommend this system.

The technician was very polite. He took care of the water filter replacement with ease and professionalism. Arrived on time and was very knowledgeable and efficient.

Horrible experience!!!! I would not recommend this company! Salesman came out on Saturday 1/18/25 and installed the system the same day. He was very unprofessional. He bragged about the type of car he drove, stated he could charge more for the system to pay off his car and said my house was dirty after using a dollar bill in his demonstration. He used his feet to slide the bill back and forth on the floor. Whose floor isn’t dirty if you’ve walked on it all week? He also tried insinuating the same when asked how much we spend on cleaning products monthly. To top it off, he recycles the cups used during his presentation by wiping them out with a paper towel. During his presentation, he had my daughter goggle with water and spit it back into the cup to show how contaminated the faucet water is. How disgusting! I can only imagine how many people drank and spit from the same cup.

He said that he would come back in three days(which is not enough time to see a difference in my opinion) to test the water. He didn’t stick to his word. When asked to come out on Wednesday, he said “if you want me to”. He scheduled an appointment for 2:00 but never showed up or called. It wasn’t until he received a text message around 3:00 stating I didn’t want the system did I hear from him. He was there within 30 minutes. I told him I didn’t want a salt system due to health reasons and my daughter was getting headaches. He called her a liar and began yelling at me. I told him that I had a right to change my mind especially since I was not told that it was a salt system. He told me I had to pay $1900 to have it uninstalled, said he could drop the price if I kept it, he could change it to a saltless system and so on. He was all over the place trying to force me into keeping the system. When I refused, he stormed off in the middle of the conversation.

Monday 1/20/25 was a holiday. He was notified two business days later. Customer service is a joke and unprofessional as well. At this point it had been almost two weeks with this salt system running throughout my home. The rep in the office asked me to $600 to “get this over with”. Mind you that I NEVER RECEIVED or SIGNED a contract!! Who’s the bank? What’s my credit terms? What’s my monthly payment? She said whatever was discussed during the presentation is what it is. She also sent me a screenshot of a text message sent to the “wrong number” asking me to sign the contract! After providing to her that I never received the text, she wanted out of the situation. Even if I had received the text message, I still never signed anything.

The salesman had no plans on coming back out in 3 days which was proven when he didn’t show up for the appointment. He tried to wait until after 3 businesses days so that I would be stuck with paying for a salt system. He thought I had signed the contract on Monday which was a holiday. What company installs and system on the same day prior to running a customer’s credit for financing and before they sign and agree to credit terms stated within the contract? I have never experienced a situation like this and they are refusing to come an uninstall this “free” salt system that’s causing headaches and other health issues for my family.

I suggest that you stay away from this company!!!

Good service, good system. Satisfied with everything overall.

Excellent service, I had an issue with my system and I needed it fixed asap since we no longer need to buy bottled water. Luckily when I called for customer service, the nice lady was able to schedule a checkup and they came and fixed it super quick. Plus the water from my system tastes great to me! Thanks again for getting me settled so quick!

Our technician Hanoi was perfect everything was great . The quality of our water was amazing . Never tasted water more amazing no bleach smell nice and crisp. This company is attentive and friendly 10/10 recommend !! Thank you !

I had my system checked and the service representative was very courteous and helpful. He did a fantastic job. My system works very good and I'm very satisfied. Thanks Aqua Remach!!

I recently had my yearly filter service, and the water system improved. The technician helped us answering a lot of questions we had, and we felt much more confident with the water quality. Great service.

I give 5 stars a guy came by name Jared he came and help me understand the difference between hard and soft water and it makes a big difference overall I love my system very helpful and keeps me from having to buy bottles of water thank y'all a lot for the knowledge and benefits ...

Excellent customer service, done business with Aqua Remach for over 7 years and never had any issues with them. Professional service all the way around. Totally recommend

They have excellent customer service and support. They just don't install the water filtration and forget about you, they keep in touch to know how you are enjoying your water system. I recommend this company, they are awesome.

I have had a very good experience with your treatment system. In fact, when I and my family drink the treated water, we don’t perceive any odor, neither do we get any awful taste compared to even some bottled water. As a result, I wilt always recommend your system to friends and loved ones. Thank you, and keep the good work up!

Hanoi, the technician called me and stayed in touch with me through out the day until he arrived at my residence. He was very helpful and went over how the system was supposed to be as serviced and was very friendly and knowledgeable. Excellent service on the company's part.

Buyer BEWARE!! Purchased a unit for my home and was given a quote for my business. When my wife and I decided not to buy for our business the salesman got ugly and rude! Calling names to our staff and service. Fast forward one year, that same salesman had told us our first service was complimentary, we were bribed a 30$ coupon for leaving a positive review. When the technician arrived he checked the softener, but he saw the display off and assumed it was shorted and wanted to charge an additional 100$ to repair. When I contacted the office to speak with a supervisor he told me he would speak with the technician and call me back in 10 min. Well that was 3 days ago….customer satisfaction is not a priority!!! All I asked for was an apology but I guess that’s too much too ask. EDIT: When a supervisor says he will call back then he should call back!! I did not ask for money I asked for both the supervisor and technician to come to my home. A dissatisfied customer should not have to call back to the company for resolution...the company needs to call the customer....that is how business is conducted properly. THIS IS NOT A PROFESSIONAL COMPANY. CHOOSE SOMEONE ELSE FOR YOUR WATER SERVICE!!!