Reviews of local pros in Hurst, Texas
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Just had a routine check up/maintenance as a precaution and the technician, Abdu, was one of the nicest person who thoroughly explained what needs to be done to avoid future issues with my old system in place. Not much needed to be done as it is now in working order but service was good, 10/10 for Abdu.
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I would highly recommend Sunny Service to anyone! My technician (Mason) did an amazing job!—Mason is very knowledgeable, skilled and compassionate. He explained everything before he did the work as well as after the installation was complete. Now let me explain how this company, and specifically Mason went above and beyond to get the job done. I live in an older home and everyone knows older homes come with some "surprises". As Mason was installing the unit there was some difficulty with the inside closet due to some makeshift "fixing" by the previous owners which required Mason to have to come up with a way to get the new unit to fit correctly. In a sense it was almost like getting a square peg to fit in a round hole, but Mason Amazingly managed to get everything in properly. I would say he is a puzzle master because it definitely took some extra work. Another thing I want to point out is that we have 3 dogs in our home and Mason and his assistant Alfonzo went above and beyond to try and make sure that we were capable of taking the dogs in and out for potty breaks, even if it meant having to ask them to stop briefly. I can say that a lot of technicians would not do this. This company is not a get in and get out type of company. They truly care about their customers. Sunny Service has a customer for life and will definitely be my go-to for all of my future AC/Heating needs! Thank you to Mason and Alfonzo and Sunny Service for taking care of my family's AC needs... you are AMAZING!
P.S. (Sunny Service if Mason hasn't had a raise in a while he definitely deserves one!!!) -
We would like to Thank Abraham Solis from Sunny Service for his excellent service today. He was very kind and professional, our thermostat was not working, he diagnosed the problem and gave us a code with the fee without creating unnecessary charges. Then he promptly got to work and step by step explained what he was doing. He fixed the problem with confidence in a short time. We recommend him for his excellent service.
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Benjamin B tech that came out was very professional from speaking on the phone to his work ethic his cleanliness and explaining step by step what all he was going to do. Company has earned my business for life and have already recommend to my family and friends.
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Michael and his team did an excellent job installing our new air conditioner. They were polite. Worked efficiently and everything looks pristine! Sunny’s is a great choice all around!
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The customer service was great! Michael and the team did a full system install at my business and it went smoother than I thought would be possible! They got the job done very timely, no mess was left behind, and they were very easy to deal with throughout the process.
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It was Lennox Warrenty part repair. Max found the evaporator coil leak, ordered the part. Abel came out to install, both techs were professional and polite. I appreciated Justin the Service Manager calling me before the first tech came out so I could explain the situation. Highly recommended.
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Great experience from Sales to Installation. Jerry and Dillon were very professional and quick to respond. Every part of the process was exactly as they said it would be…and the pricing I got for my garage mini-split was right on. Would recommend working with Sunny Service to anyone!
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I truly love Sunny Service. Their technicians are honest, efficient, well-spoken, polite, efficient and always provide as much information as possible . It’s HARD to find a company that isn’t going to try and sell you and entirely new systems scare you into spending thousands . Sunny Service is THE company to use for your HVAC needs
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Floyd was very experienced and shared every detail of what he was going to do and went way beyond the field of service
Husband and I are very pleased with his performance -
Gerald was very polite/professional/knowledgeable/well dressed during our introduction today. I'm looking to get my Ducts Cleaned and the price sounds great but my fiance has the final say so we will hope for the 👌
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Sunny Service was awesome today in providing my annual maintenance, specifically because their tech Louis exceeded expectations.. arrived promptly and was HIGHLY informative, professional and did a great job communicating. Made me very comfortable in considering additional services and represented Sunny Service quite well
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My heater went down on Saturday, beginning of the ice and snow storm this past weekend.
I called Sunny Service same day but no service trucks were running due to the storm and road conditions. They put me on their call list for Sunday in case the roads improved which they did not. Then on Monday I received a text from Sunny Services saying a technician was in route. Jesus Ortiz showed up couple hours later and was able to diagnose the problem and had the replacement part in his truck.
Had the heater working within 2 hours upon his arrival.
I think price was a little over price but considering the weather there weren’t many other options.
The replacement part came with 12 month warranty so that’s a positive in my opinion. -
They were the best tradesmen (plumbers) we've ever worked with. My wife and I are both 73, and bought our first, and only, house in 1988. Have, over the years, had a reasonable number of tradesmen in for minor repairs and maintenance, and never had anyone so friendly and eager to do what we wanted, if it was still code. The repair was replacing all the sewer pipes under the house (our house is pier and beam so they could work under the house for some of the work). They also replaced a 75 foot sewer line from the house ( built in 1908, 117 years old) and tied it into the city sewer line. The had to do a fair amount of excavation, and filled in the trenches appropriately. Could not be happier. Will happily recommend them.
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I was extremely pleased With the service I received. Israel And Johnny very professional and very knowledgeable. They worked very diligently and went over and above to get my attic ducts and vents cleaned. they took their time and did excellent clean up afterwards! Could not be happier. I highly recommend sunny service.
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We had a new AC unit installed by Sunny Service and during the installation, one of their crew members stepped through our ceiling. The result? A large hole in our closet and visible damage in our master bathroom.
Accidents can happen — we understand that. But what’s unacceptable is the complete lack of follow-up. It’s now been over two weeks since the incident, and we haven’t received a single update, apology, or plan to fix the damage. We’ve reached out multiple times and are being completely ignored.
This level of unprofessionalism and disregard for a customer’s home is extremely disappointing. Until this is addressed, I cannot recommend this company to anyone.
We’re sharing our experience here in hopes that someone at the company will finally take responsibility and do the right thing. -
My technician, Abraham, came out really quickly, he was honest and gave me a lot of information, he also had a really great attitude. He was super professional and broke everything down clearly, super easy to talk to. I hope to get him again!
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Casey is absolutely amazing, and I’m very satisfied with his service. He’s an honest man, unlike the other technicians who came to inspect our HVAC. The others didn’t even take the time to properly check the system—they immediately told my husband and me that we needed a full replacement and gave us an outrageous quote.
Thank God Casey came! He actually diagnosed the issue and assured us that we didn't need to replace the entire system. He explained everything clearly and saved us from spending a huge amount unnecessarily. He’s the only one who gave us an honest assessment, and we’re truly grateful for his integrity and professionalism. Highly recommended! -
Daniel showed up early and was very professional. He explained everything that he would be doing and the price was fair. Definitely would recommend Daniel and Sunny Service for your plumbing needs
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Chase provided exemplary customer service with a friendly and professional demeanor. He even took a few minutes to help me prepare for time without hot water and explained the process when I asked questions. It was my distinct pleasure to meet and work with him. Please double his salary! :-)
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Chase, as usual was great! Also, another technician showed up. Chase quickly and efficiently diagnosed the problem.The work was done within a very reasonable time frame and he was at my house within 90 minutes from making the appointment. This company is just a pleasure to do business with.
Again, my very grateful thanks to Chase and the rest of the Sunny Service team!