Electrical reviews in Irving, Texas

I would recommend Mr. Sparky to anyone looking for an honest and professional electrical service company. From the time they techs walked thru the door to the time the repairs were completed they were very professional, courteous, and knowledgeable. They explained everything they were doing along the way and went the extra mile to make sure I didn't have any hidden issues. Unfortunately, it's hard to find an honest company these days but this is one of them! No high pressure sales tactics, reasonable pricing, and awesome service. Garrett and Denique were awesome and made sure every piece of debris was picked up before they left. Thank you both for a great experience!

Mr. Sparky did a great job. They answered the phone right away and had a tech to my house on the same day. Bryan, the tech did a great job as well. He was friendly, thorough and very competent. He replaced the bad breaker and had my AC running right away. This was the second time I used Mr. Sparky with great success on each occasion. I will call them again when needed.

Tony was friendly, punctual, professional, and knowledgable. He explained what he was doing as he went along. His demeanor was engaging and I felt very comfortable working with him. He went above and beyond to help me and fix my issue. If any other problems come up in the future, I’d have him back in a heartbeat. Highly recommend.

The service I scheduled was completed wonderfully. I arranged for a free estimate online. The technician and company sent multiple text messages with updates on arrival time along with information on the technician that included pictures. It's nice to know who to expect in advance when you let someone into your home.

The technician, Tony, was a very experienced and nice person who explained everything fantastically well. He took time to answer all of my questions. He communicated thru his actions and attitude that he enjoys the work which makes any experience better for a customer. His work was impeccable. I will absolutely request him in particular in the future if he is available.

Tony was fantastic. On-time, efficient and professional. Excellent service and he cleaned up his work area before leaving. He provided us with an estimate before starting work and explained the charges, the quality and professionalism are absolutely worth the cost. Highly recommend, would not hesitate to hire again.

Denique arrived on time, confirmed the request, and explained what he found. He did an excellent job installing my two light fixtures and even hauled away the old one. He also provided great advice based on his assessment and as a result will be back for a follow-up visit next month.

Tony did a terrific job!! He was very professional, and addressed all of the questions and concerns we had about our project. He was friendly and easy to work with. I will surely request the service of Mister Sparky and in particular "Tony" , for my next electrical project. I highly recommend them!!

I was already a satisfied Mr. Sparky customer, but Tony Cross of Mr. Sparky just made me a customer for life! Tony is friendly, he helped me understand my issue and how to troubleshoot it myself in the future, and solved it for me today in the most customer-friendly way (and fast) way! Thanks to Tony and the Mr. Sparky team.

Denique was great. He worked hard to find the problem we had been having for months and was able to get the lights back on. Yay! He was professional, curious and has good work ethic, and a contagious smile. Thank you, Mr. Sparky

I scheduled an appointment with Mr. Sparky for a 10-2 time slot, but my experience was far from what you'd expect from a company with a supposed 5-star rating. Starting at 7 AM, I received numerous texts and calls, completely disregarding the agreed-upon timeframe. This early bombardment disrupted my morning and showed a lack of respect for customer preferences.
While the manager later apologized and claimed their aim is to tailor communication to customer needs, the response felt overly scripted and lacked genuine sincerity. It didn’t address my frustration meaningfully and left me questioning the professionalism behind their operations.
For a company with such high-rated expectations, this experience was disappointing and did not live up to their reputation.

On time, provided details after assessing the situation and gave recommendations based on a prudent man’s experience and advice. Changed out breaker in sub-panel and wanted to add a surge protector, but one was already installed on the main panel box. Texas only requires one, however may install another one but it will most likely have a house surge protector to cover the entire house. Appreciate the help and timely response. I will recommend Sparky service to family and friends…

I am very happy with the service I got from Mister Sparky. Garret was very thorough and took the time to explain everything to me. There was no high-pressure sell....just several value options given. I appreciate the professionalism exhibited by the whole company from the starting phone call to the finished product!

The technician did a great job, did a thoroug electrical check. We decided NOT to have the service performed on our ceiling fan, nbut the next time we need electrical service, we'll call you!

Tony was an amazing electrician and an even better person. One of the most personable guys I have had a chance to work with and my job is in customer service. He took the time to make sure everything was to our liking and explained exactly what was going to happen. He was always on time and very communicative throughout the entire process. He was extremely neat and courtesy of our house even when I told him not to worry about it. He will be called out for any future needs with no hesitation.

Tony Cross with Mr. Sparky electric has been absolutely wonderful. He gave us an in home estimate on a new breaker panel/location change and let us know exactly what needed to be done, and how it needed to be done, and it was explained in perfect detail. He executed the scope of work in a timely and efficient manner, fully illustrating his breaker panel and wiring expertise/methods as the integration progressed. His positive attitude, overall knowledge, attention to detail,, and warm personality completely won us over from the get go. He took the time to address a few other small things in the house as well and we were completely amazed by his level of service compared to the 5 other companies we have had out to the house to discuss options with. Ana and I would highly recommend calling Tony Cross at Mr. Sparky for any of your electrical needs. You will be wasting time, money, and emotions otherwise. Thank you Tony and Mr. Sparky!

Ben Graham

Tony changed our electrical panel and made several other needed updates in our house, today and we could not be more pleased with the experience. From start to finish, he was professional, friendly, and provided exceptional customer service.

Tony went above and beyond to ensure we were completely satisfied with the work. His attention to detail, quality workmanship and commitment to getting everything just right really stood out. He also had an assistant, ‘D’, who was equally friendly, professional, and a pleasure to work with.

We are extremely happy with the results and highly recommend Tony for any electrical needs. His dedication to quality work and customer satisfaction is truly impressive. Thank you, Tony and D, for a job well done!

Tony was phenomenal. He came to our house understood what problem we were having and recommended a solution that he thought would resolve our issues for the long-term.

I would highly recommend Tony To anyone I know. If you ever have any issues, you should give them a call and ask specifically for Tony. He is an ace when it comes to diagnosing and providing a solution for any electrical issues in your house.

Thank you again Tony C. for coming through and delivering another great service along with your great sense of humor.
I didn't have to explain, I just pointed.
The first thing he said;
"I know what the problem is."
And went straight to the issue.
Now that is great knowing your technician has the that know how and experience.
I give him a 10 in overall service and his comedic sense of humor!
Believe me you need it when you need everything in your house in running order.
I like Mr. Sparky, because they will fit a plan that meets your budget.

Tony Cross was my service person on this job at my rental property. He was absolutely awesome in diagnosing my problems & getting them fixed & completed.

Tony is the epitome of customer service. He has a true passion for serving the customer. I would very much recommend his services to anyone. Thank you, Tony!

Jamieson was professional, courteous, and thorough on a breaker panel inspection he performed for us. He explained everything that needed to be done, and why. He answered all of our questions and provided a reasonable quote. Would surely recommend Mister Sparky to family and friends.
When Jamieson returned to do the work, he explained everything that would be happening. He answered our questions and proceeded to work the job. The entire time he was in our home, he was polite and respectful. Would surely use again, or recommend Misty Sparky to family and friends.