House Cleaning reviews in Katy, Texas

4.8 based on 1617 reviews Back to the listing
    5

    Ralph was very friendly and helpful. He also left every room clean and smell good. I would definitely use Upfront Home Service again.

    5

    Elijah Williams Was the technician who Provided the cleaning service services. Very professional and humble person. Know his job inside out and was quick and efficient with the task. Does his job with tension to detail.
    Upfront company is bit price but i totally understand why, with the kind of professional services they provide i guess i will say they have a right to charge as well.
    Thank you guys
    Will return in future as well.

    5

    Travis was prompt, respectful and immediately began cleaning the upholstery. He was inventive in determining how to move the couch and fireplace off the living room rug. It was perfect, took little time and the rug was rolled and put a side. The bedroom carpet was not an easy task. We brainstormed several ways to disconnect the mattress without success. I called Sleep Number, talked to a representative who immediately emailed the instructions. I have printed all 35 pages and hopefully I’ll have the answer on disconnect and reconnect tomorrow when two other representatives will be here to complete the job. All in all a job well done. Thank you Travis!

    5

    We had our house carpets restretched (five bedrooms, media room, game room, master closets, upstairs foyer, and two halls) by UpFront Home Services. Some of the wrinkles were so bad that we really thought we were going to have to replace our carpet which would have been upwards of $13k to $15k. Daniel, Rory, and Luis worked miracles and did a professional, first class job. We originally had a couple of issues but Daniel and his Team worked with us and were able to resolve those quickly. I am 110% satisfied with the work they performed and how our carpets look now. And to top that off, they offer a lifetime warranty on any restricting in the future. Thank you so much UpFront Home Services for a job well done!

    5

    The company came out to clean two rooms of carpet that had some stains. After they finished job, the carpet looked good. A day or two later, the stains resurfaced. I called them up and explained what happened. They were very polite and said they would send somebody back out to reclean it at no charge. It was a very easy process. They were extremely helpful.

    Both the original and second carpet cleaner gentleman were exceptionally polite and professional.

    I was very impressed at the professionalism both in the office and at the job site. Good company.

    5

    Upfront Home Services is fantastic to work with! We have used their carpet cleaning services twice in the past year and have had incredible results and speedy service both times. I even called their office after a pet accident on a Sunday and they answered my call and helped me get scheduled for the very next morning. Our carpet is looking fresh and spotless. The technician, Travis, was on time and very friendly. We will be using Upfront again in the future should the need arise.

    5

    We definitely recommend this company. They communicate very well and they are flexible if you have to reschedule an appointment like in my case. Our technician ( Elijah ) showed up early within the time-frame that I chose. He was very professional and did an excellent job in our humble opinion. I’m not sharing any before pics here but it was pretty bad tbh! We shamefully hadn’t had the carpet steamed cleaned since we moved into this rental home & we have been here about 5 years. So it was my procrastination but happy to finally get something done! The before and After is quite a contrast!!!! We are thrilled with how good the staircase carpet came out as well as the living room.We definitely plan on using UpFront Home Services again eventually and sooner than later because we need the second floor of the house done (Family room, upstairs hallway & 3 bedrooms) all have carpet. Pricing was fair & Customer Service was Awesome! Oh and the carpet cleaning spray he used was very fresh and citrusy, house smells so fresh!:-) Thanks a Million Elijah, God Bless & Keep up the good work Sir!

    5

    Ralph was outstanding! Amazing communication from start to finish. Educated me about my rug and did a fantastic job! Hands down will continue to use the services. Photos don’t do it justice, 2 rooms, stairs and area rug.

    3

    I hired your service for carpet cleaning due to pet urine stains.
    After the cleaning, the carpet looks better, but I was not allowed to verify the results using a UV light, which is the standard way to confirm pet urine removal.

    Pet urine requires enzymatic treatment down to the carpet pad, not just surface steam cleaning. Without UV verification, I cannot confirm the issue has been fully resolved.

    I am requesting one of the following:
    1. A re-treatment using enzymatic pet urine solution, or
    2. Permission to verify the cleaned areas with a UV light.

    Please let me know how you would like to resolve this.
    Thank you.

    5

    Kaylen was a great technician. Explained the process with the heart of a teacher. He gave me confidence in getting the stains up from my carpets and delivered an exceptional outcome. I would recommend UpFront Home Services to anyone thanks to Kaylen!

    5

    Rory was great, punctual respectful of our belongings. I would definitely use your services again very honest! he was great! This is the second time we have used their services and we have not been disappointed. They never try to up charge for services! I don’t know why I didn’t take before pictures.

    5

    Five star service! We had our carpets cleaned and our floors sealed and waxed and the finished is absolutely stunning- they look brand new. Travis is professional, efficient and clearly takes pride in his work. If you’re looking to refresh your floors, I highly recommend their services!

    5

    It was a pleasure to do business with this company. I had carpet from 4 bedrooms and a stair cleaned. Reasonable and up front prices. Smell great after it was done too. Definitely will use them again. Tech Luis was courteous and professional, 5 stars.

    5

    Upfront did an amazing job!! Ralph was very knowledgeable, and professional. I will definitely use upfront for my next cleaning. Thanks again Ralph!! These are before and after pics ..10/23 Akeem came out today for a cleaning, he was punctual and very professional. Akeem cleaned the carpets really well. My carpets look..

    5

    Great service! I booked carpet cleaning for my 3 rooms. Jeffrey did a fantastic job removing stains and making my carpet look like new. Friendly, professional, and on-time. Highly recommend!

    5

    The duct cleaning service was great! Three guys showed up with all of the equipment needed to get the job done. The team started by connecting flex duct and what appeared to be a purifier of some sort to the downstairs return. They proceeded to clean each individual duct with a suction hose, removing the covers and washing them in the nearest sink (they asked for permission first.) They also went into the attic to ensure the system was cleaned from both directions. They sanitized the system, added a deodorizer, and replaced all filters (I provided them). They covered the nearby furniture with plastic before cleaning, and vacuumed each room afterward to ensure no dust or debris was left behind. They finished the service by doing a complimentary cleaning of our dryer vent from the outside, something that was overdue. Overall, I was very impressed by Sergio and his team. They were polite, efficient, and thorough. Highly recommend!

    5

    I found this place on a whim. They were quick, efficient and on time. I wish I had before photos. This is a heavily trafficked area and my daughter loves to walk barefooted. This made the carpet look brand new and it smells great. Ralph was thorough and explained the entire process. Great work and I would definitely recommend.

    5

    Awesome!!! One of the best cleanings I’ve ever had! We were moving out of a rental property and thanks to this awesome cleaning, we got nearly every dollar of our deposit back!

    5

    I was very impressed with the end result! Everyone I came in contact with at this company is very friendly and professional! They have quick response times and we’re flexible with my schedule. Would recommend!

    5

    Awesome company. I have used them 3x and will be using them again fie another propert. They have always done an outstanding job.

    5

    Amazing!! Fast but thorough! Such a really sweet and hard working team!