HVAC reviews in Katy, Texas
-
Gene was very prompt and clear on what needed to be done. Highly recommend AMS.
-
Gene is great. Known him for years and his service is top notch!
-
Gene and all of AMS are simply unbeatable on quality and information. I will never use anyone else, EVER!
-
Very pleased with this company. I called them in the morning when the house was 80 degrees. They had their technician out at noon the same day as promised!. Will use them again.
-
Gene and AMS are very responsive, honest and offer smart solutions re: how to help the customer resolve issues. Highly recommended!
-
Always such prompt, professional & excellent service with AMS A/C & Heating. Just an amazingly well run company with good qualified people who know what's what!
-
I was expecting to have to buy a new AC unit but to my surprise, my unit was repaired and doing great. We highly recommend AMS to everyone and thank them for taking care of us.
-
Fantastic job by Xzavier . Came out right when they said they would. Professional and friendly . Very reasonably priced as well. Would call them again for my AC needs.
-
My AC unit was no longer cooling off, and on the morning that I called them, they were able to fit me in. They were respectful of my time, very courteous, and very knowledgeable.
-
Replaced my three of my a/c units (2.5, 3 and 4 ton) and did a great job. Fair pricing and leave no mess when finished. Highly recommended!!
-
Do not trust them. $238 for bad capacitor replacement. After replacing tha capacitor the AC wasn't cooling. When I called them, the next day came a technician which asked me for $180/pound to add refrigerant. When I goggled the price, he said "I'll do it at no charge".
-
Our heater decided to begin short cycling after a rolling power outage on, of course, the coldest night of the year (2/14/2021). We turned it off, slept in our clothes and woke up to 3" of snow outside and ice on the inside of our windows. We began frantically looking for someone that could come rather quickly so when temps dipped into the single digits tonight, we did not have the same issue. On recommendation, I got AMS's number and called. Gene was able to make it to my house within a couple of hours and had the entire system up and running in near record time. His help in our time of need was nothing short of amazing. We will definitely be calling AMS for all future A/C and heating needs.
-
Gene and the crew at AMS were amazing!!! Great service plus a new install. They were honest, on time, and priced appropriately. I highly recommend!!!
-
The replacement of both A/C unit and Furnace only took about 6 to 7 hours eventhough it was pouring with rain for most of the day. Two installers took great pains to protect our carpets and floors. Everything is working fine.
-
What a lifesaver! We are currently experiencing the worst freeze in the history of Houston, and our heater suddenly turned off. They not only braved icy roads to do a service call, but they also fixed it in a timely manner! AMS is an amazing company!
-
Gene and his team are always professional , quick and clean! His prices are always fair. We use them for all our hvac work
-
I have been using them for several years. I was referred to them from one of my friends. I call them before using my home warranty. They are quick to respond and reasonably priced. I just wish my home warranty used them as they are the best. Called yesterday afternoon, they were out today by noon, on Sunday and Father's day. I live in cypress and they have never complained about making the drive. They truly know the meaning of customer service.
-
This is a small business based in Katy. Gene, the owner, has an engineering background and was very knowledgeable, honest and upfront about the problems with my A/C system and educated me about how the system operated.
Background:
I recently had new siding installed on my home and the installers drove a nail directly into the line set (the copper pipe in which refrigerant flows that connects the outside A/C unit to the air handler unit inside the attic), causing my system to lose all pressure, preventing it from cooling. I initially contacted another A/C company and was told that I needed to spend $12k to replace by entire A/C system. I then reached out to Gene for and second opinion and he was able to come out immediately to asses the problem and located the leak.
Although the siding company footed the bill for the repair to the line set do to the damage they caused, Gene was still able to determine the reason the system was not cooling, rather than simply convincing me that the entire system needed to be replaced (which still would not have solved the problem given the nail in the line set).
I will use Gene and AMS again in the future and feel comfortable referring family and friends for their future A/C problems. -
Needed AC help when another supplier didn't show up. AMS took my call, scheduled me in a reasonable amount of time, and did an excellent job. These guys will be my new "go to" AC repair shop. Thanks so much AMS.
-
I called today and spoke to Maria about the ac problem we were having. Inquiring could they come today since it was a Saturday. They came out with in an hour. They didn’t charge an arm an leg just because it was a Saturday. Gene diagnosed immediately. He fixed the problem and it was such a reasonable price. I highly
recommend them for your ac needs. -
Gene is our "go to" AC person both personally and professionally. I am a Realtor and often refer my clients to Gene without hesitation. Gene is honest, reliable, and trustworthy when it comes to getting the job done. He provides options to allow the consumer make the best decision for their financial and personal needs.