HVAC reviews in Lakeway, Texas

Great service. I have been a client of this company for close to 8 years. They have done everything from installation to repairs. Heather is so nice and they always have great service people who they train very well. Also, very often I can get same day service which is great.

My AC went out sometime in the morning, I called Aero Designed Systems in the afternoon and by the end of the day they had my AC up and running again. This was by far the quickest and friendliest service I have ever received. Why cant everything in life be this easy!?!?! Thank you to the entire staff that helped me at Aero Designed Systems!

Juan Aguilar (HVAC tech) came out to service my HVAC system. He was professional and communicated very well, explaining everything he was doing. The price for the service was very fair. I am using Aero for another job next week. I recommend Aero for your HVAC needs!

Paul and his team are very professional and although we had some issues with a plumber who messed up the heat pump on the new HVAC that AERO installed, Paul came out twice to get our new HVAC heat pump hooked up after the old heat pump removal. Paul was very quick to get the heat running, coached the plumber through what he needed to do and waved the trip fee for two visits (even though it was the plumber who created the problem). Although the hookup of the HVAC for heat was frustrating (due to the plumber) Paul made it right. I will continue to use their services and rate them as excellent after this positive outcome.

Very professional, honest and fair. When my condenser failed in only 2-1/2 years, they called Lennox and got them to replace the whole thing rather than just a parts repair. Also received a discount on installation fee. I've always had good service from Aero. Thank you Paul and Eric!

Paul did a super job and even arrived at the jobsite earlier than expected. He immediately got to work and did a thorough job assessing the HVAC system. Paul was extremely personable as well as professional. Will definitely look to use Aero again.

After being told my AC unit had to be replaced I called Paul for a second opinion. He arrived later that day, was on time and had knowledge of the unit and what needed to be done. I was quoted a minimum of 1800.00 from the first company and Paul fixed the problem for 180.00. Excellent service. I highly recommend this company!

My 20 year old Trane unit finally hit the dust in the middle of summer. Margie answered on the first ring, and Paul was at my house within the hour on Wednesday. Install scheduled on Friday 8 AM. Paul and the crew showed up on time and finished the job in 5 hours. I have a hard to get to attic and they were able to navigate through no problem.

I got quotes from a few other companies in the Lakeway area. Either the company couldn’t order the unit and do install within a short time frame, or they required payment in full upfront... which is unheard of.

Do yourself a favor and just call this company. Easy to work with, fair price, great service.

I am so impressed by the service and professionalism of Aero. They have this amazing hvac and heated check. They will come out twice a year to check on the system. Roger & Fernando are so friendly and knowledgeable. This service is so worth the money. I feel so much better knowing if Aero finds an issue they can fix it on the spot. I rather save money now then spend money when it's when it's hot.

Absolutely perfect service from Paul. He helped us in a very tricky situation and fixed the system with absolute professionalism and grace. HIGHLY recommend .

Servicemen explained what he was doing and what's going on with our heater. When he needed help with diagnostic he made phone call and took the necessary steps to get information he needed. I was very happy with the service and would recommend your company to other people.

I have used Aero Designs on multiple occasions. They are very friendly and I do not feel like they are trying to sell me on extra stuff. I called them late on a Saturday and they were able to come out and fix our AC same day. WOW!!! If you have any home Air Conditioning needs give them a call. It is great to find a local family business that provides the type of customer experience that is lost in most of today's companies.

Juan might be the most patient service professional I have ever dealt with. I asked A LOT of questions and he listened to and answered all. He also knows his stuff and solved multiple issues I was having. Scheduling and communication great as well. Fantastic all-around company!

These guys were amazing! We called today figuring it would be days before they could get us in and within 2 hours later they were here and it was a simple, straightforward fix.

Everyone speaks very highly of another company who has someone living in Forest Oaks (where we do) and we had a HORRIBLE a experience with them 18mo ago so Aero Designed Systems was like a breath of fresh air.

They beat their estimated timeframe, cost and really were exceptional in every way! Hooray for Air Conditioning!! It went out just before I started end of life care for my mom and we couldn’t safely have anyone inside the house (and all of Texas froze over) but we’ve had a number of 80 degree+ days and we are so grateful! I give them the highest recommendation.

We have used Aero four times. They have always come the next day, quality techs assessed the problem and immediately fixed the issue. The staff is knowledgeable, friendly and efficient.
Juan was our tech today and he is an asset to Aero!

Eric came out late on a Sunday evening. He was friendly and professional, even at the end of a very long day. He was straight forward with me on what the issues were and got my AC running for the night so I could get some immediate comfort. Then came back the next day to replace my thermostat and get the AC back up and running. He showed me how to operate the new thermostat and also cleaned out and leveled my condenser unit (which was filthy). I will definitely be calling Aero Designed Systems for future AC/HVAC issues & maintenance.

Aero Designs did a great job getting us up and running again with a new HVAC system. They were on time and had it installed in no time. The only thing I would say is they were in a big hurry and did not really pay attention to details such as making sure the outside unit was level. I know I'm being picky (the unit does not have to be perfectly level to work) but, when you are paying $8500 for a new system, it should look as well as it performs. They did do the job right and I appreciate their work but, I'm just saying it was not 5 star perfection. We will use them again and we would recommend them.

We bought 2 heat pumps and 2 furnaces 3 years ago from them. Our electricity bill has been 1/2 since then. Great technicians, prompt service quality work. Recommended!

Juan and Jose did an amazing job. We just bought our first home and had so many questions about our malfunctioning AC/Heater unit. They took the time to carefully assess the state of the unit and answered all of our questions to help us get it resolved. Will definitely go to them again for all our AC/Heater needs.

We have been doing business with this company for about 4 years and will continue to do so. They are a proficient, honest and company with integrity.
They recently placed our old unit with a top of the line Lennox at a fair price. It was installed as scheduled. We love it's high efficiency rating and the 10 year warranty.
We love Aero Designed Systems!

Our A/C was leaking (again) and we turned to Aero after the repairs made by two other HVAC repair services each lasted 3 weeks. Aero actually did fix the problem and bought us all the time needed awaiting a new system. Our new HVAC was installed yesterday and we could not be happier with the process. The team arrived on time and did not leave until the entire job was done. Our front yard was piled with the spoils of the old system, yet when they left you would never know anyone had been ever been there. They also vacuumed the areas inside our home where debris accumulated. Our primary contact for the day was Juan, a tremendous asset to the Aero brand, but the entire team was fantastic. It's great to know that we have finally found the perfect business for our needs.