HVAC reviews in Lakeway, Texas
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Paul came out during the hottest week in Texas after my compressor failed. He informed me of the fix and how he would submit the warranty claim for me. Within 2 days he had the part and installed. Everything went smoothly and very professional. He answered all my questions with great detail! Appreciate it very much!
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Aaron always on time and completes a thorough inspection of our heat plant.
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We've used Aero for the last 20+ years on our systems. My parent's system was aging on us in bits and pieces and with a sale on the horizon, I had them use Aero for a maintenance and estimate on repairs or replacement.
They (Juan and co-worker) showed up on time, reviewed everything, recharged one of the 3 units and are getting us an estimate of labor for 2 of the units that are hurting! And they found the warranty! Brilliant. Always trust these guys to do the right thing and fix it up perfect. If the unit(s) you get fail, they make sure to find that warranty esp. if it's valid and fix it up - we've experienced that before. Trust matters. Thanks, Aero! -
Juan did a great job, was thorough and knew his stuff. He was professional, friendly and took the time to explain exactly what was going on. I've been a customer for several years now and I recommend Aero for sure.
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Amazing team!!! Had a problem. Technician came right away. Quickly identified and fixed the problem. While he was here, he pointed out at additional issues that had to be addressed. They were real problems - not some kind of upsell. Third time in the last few years I'm using services of this team. Will always come back.
Professional, courteous, honest. -
The BEST! I am super impressed with Aaron and Paul. I was referred to these guys by a friend of mine who owns Pet Wants Pet Store and I really appreciate it! Our AC went out and we had a new unit and furnace in two days!
So thankful and grateful for such service.
We will definitely reccomend these guys to everyone we know. -
I honestly can’t rave enough about this company and the people who work there. Paul helped us troubleshoot a very odd problem that two other companies failed to figure out and he was spot on in his diagnosis of the issue. Shortly after, the second unit began having problems and Juan was able to get it fixed quickly today. Courteous, punctual, fair and highly skilled - you’ll love them.
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I have been an Aero Designed Systems customer for a decade and have found them to be honest and reliable. In this instance, Jose and Juan diagnosed my system, clearly explained that my AC coil failed/required replacement, and provided a 'no greater than' estimate to allow for the actual coolant cost. They were punctual, courteous, and professional.
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Wow! Aero were able to squeeze my house in for an emergency last minute visit and I was so grateful!
Amazing communication- texts alerted me as to how quickly they’d arrive. Quick, honest assessment. Amazing prices. Their service tech, Juan, was the greatest! Highly recommend!!! -
Aaron came by today to do some maintenance on my HVAC, he is super knowledgeable and friendly, he could be a teacher, he was so good at explaining things to me! Thank you again AERO!!!!!
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Aero Design is the best AC Heating co. in technical knowledge and customer service. We have been loyal customers of theirs for over 12 years. Their technicians and office staff are top notch and always pleasant and willing to explain what they’re going to do and why.. Try them out…you will love them!
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Aaron arrived on time, replaced the necessary part, tested the system and was done before I finished my cup of coffee...nice.
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Aero is always so helpful and responsive. Jose has come to our house on multiple occasions and always goes above and beyond, showing me how to do various tasks myself and offering to do things to help.
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Aero Designed Systems has serviced our house for years and they are so amazing and professional each time. All of the technicians are so pleasant and take the time to explain things to us. The pricing is fair and we have absolutely no complaints
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Problem seems solved! I appreciate the professionalism and timeliness of the crew that came out. Thanks for your hard work.
I will continue to use AERO for my HVAC needs.
Thanks, Kent Conner -
Amazing experience with Aero! Our technician was so professional and went above and beyond. He was able to answer every question I threw at him and never wanted to upsell me just to make a buck. He only did what was best for me and my house. I will absolutely be coming to them again when something else breaks.
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Same day service. Polite, thorough, explains the problem and cost before continuing. Above and beyond. Even changed the batteries in the thermostat. Reviewed and showed us all work performed prior to leaving. Jose is the best and 100% trustworthy!
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Aaron serviced our home HVAC and garage Mini-Split today. He was fantastic! We look forward to a long relationship with Aero HVAC.
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I was referred to Aero Designed Systems by a friend who has used their service for over 10 years in Georgetown. My recent repair was an evaporator coil replacement. I have now worked with Jose, Juan, Aaron and Paul. All are friendly, professional and their price is excellent. You will not be disappointed.
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I contacted Aero and Spoke with Heather. She was a pleasure to speak with and scheduled my appointment quickly. Jose Aguilar our technician, was On Time, as Scheuled. He sent me a text to inform me he was on his way 👍 When he arrived he was extremely Polite and knew exactly what he needed to do to provide our AC/Heating Units with their annual Mainteance. This young man was meticulous at his job, even making sure that the units located in our Attic were draining properly into our Laundry Room sink. When he was outside he cleaned both units by de-webbing, removing debris and finally used our hose to clean Both Condensers !! My husband and I were Impressed with this company's services and I know that you will be also ! 😉
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Always prompt and very thorough. I never feel any upsell to resolve any issues, just honest workmanship. My go to HVAC service even in emergency. Thank you!