Reviews of local pros in Lubbock, Texas

Jeff and his helper instantly found what the problem was and took the steps necessary to fix it and then they made sure to clean up the excess water and told me to leave the fan running and it would help finish drying up the residue water. They were respectful and very knowledgeable of the problem and they fixed it in a very professional way. I would recommend them to anyone who needs their looked at because they will get it done..

Very happy with the visit from Sinclair Plumbing. My technician was great. He listened to me and explained my options completely. I knew up front what my charges were. Of course those charges could have changed if I chose a much more complicated repair. Will definitely call them again for future repairs.

The techs that came over introduced themselves and I had been sent a photo of one of them. They were professional and courteous and efficient. I would use Sinclair again.

Wonderful experience! Our technician Benjamin responded really quickly and got our problem fixed much faster than anticipated. Every person we have dealt with there was a joy to work with! Highly recommend!

We had a great experience with Sinclair heating & Cooling. Great communication, very quick service, and the system works great now! We signed up for their maintenance program, at a very reasonable rate! We highly recommend this company!!

I’ve had a handful of other plumbers come to my house and fail to diagnose my plumbing issue. They cut corners, collected an hour of labor, and failed to resolve the problem. Today I had some guys from Sinclair come out and get the job done. They took the time and had the attention to detail needed to find the root of the issue, and resolve it. I highly recommend calling Sinclair first if you’ve got an issue. They’re pricy, but effective.

Thankful for hot water on Thanksgiving Day. Had a water heater go out Wednesday at 4pm preparing for family and friends in the morning. Sinclair had one exchanged and us with hot water within a couple of hours. Aaron was diligent, competent and professional. Thanks for your sense of urgency in our “crisis” 😀

Randy Phariss

Would not recommend. Nothing was done. Was told after service call that I would get email to approve my quote for the part I needed which was going to be about a thousand dollars. Kept checking for email later that evening and again the next morning. Had to call office and told them that I was still waiting for email from them. She said she would send to me while we were on phone and I did receive it then but was told that she didn't know when they could get me on schedule because when the service guy left my house that afternoon they were actually already booked for the next day. He told me that he was pretty sure he would be back the next day to do the install pending my approval which never came until I ended up calling the next day. They had asked for my credit card prior to them coming out. Now I know why so they did. They didn't waste any time charging my card..

Kent Cooper, the service technician, was very professional and courteous. Performed my heating/cooling system checkup and informed me that the electronic filter unit filters were way out of date. I no longer have a need for them and requested that he remove them and he did as requested. I had just a month ago replaced all the air filter elements, so he took the sizes and numbers of filters and will replace them the next checkup in June. He performed an excellent service.

Excellent service. First time customer, got in at the last minute with an appointment (although that is not always guaranteed). The technician Jeff did an outstanding job. Quick, efficient, and professional. Couldn't have asked for a better experience. Highly recommend.

Plumbers were friendly and polite. They arrived late in the day because of my doctor’s appointment and diagnosed the problem and also discovered that it was leaking and needed to be replaced. Due to the time I thought that it would be another night with no hot water. He started to drain the heater and called in to have one delivered while he started the disconnecting process. In less than two hours I had a new water heater installed. Great job guys!!! Price was great for this day and age and a six year warranty on the heater, parts and labor.

We have used Sinclair for years. They are above and beyond the best in Lubbock! They are always able to come out quickly. They even send a photo of who they are sending to do the repair. The repairman is always knowledgeable and friendly. They work quickly and their prices are fair. Everything they have fixed for us has never needed to be redone. We will continue to use Sinclair!

Sinclair A/C & Plumbing rescued me from a Heat Pump that quit heating during winter 🥶❄️ storm Jan ‘26.
They /Jeff was prompt, professional, polite, and persisted (w/ Drew) till problem found n fixed. (Even new parts are sometimes defective 🙄) I am soo glad they were thorough & able to Fix.
House is now warm, I’m thawed out & very happy n grateful. Would definitely recommend & use them again.
Kim P.

Great technician came right away and solved my plumbing problems. Very helpful and had everything on his truck to finish the job. No need to reschedule another appointment. Very neat and took extra care to clean up. Loved being able to pay for the work immediately. So easy! Would recommend this company, they know what they are doing!

Nick and JC came out and installed a whole new system, condenser and air handler with new line set and thermostat!

As an EPA universal tech they did one helluva job! And the service manager Brad was a big help as well!

5 years in the making and our house feels so much better!

We needed an AC unit fixed late at night and they came right out. What great service!

Always prompt and to Notch service as well as customer service! I can't recommend this company high enough!!

Josh went over and beyond at checking our ac condenser as well as our inducer before we closed on our house.

Was there within the hour. I was super happy with the service provided. I would recommend to anyone

Amazing service!!! Our house is finally cooling off quickly again!

I have had them out to my place twice and they were on time and took care of my problem with the AC. Great to do business with.