Reviews of local pros in Lubbock, Texas

Tannin did an excellent job. Explained things and was very patient. We appreciate the people like Tannin who work at Comfort Masters. We have been using this company for years.

We had a shower handle break and the water would not turn off, i called comfort masters and they were here within an hour. Impeccable service Jordan and Jetsen were extremely professional and knowledgeable, they took care of everything and kept me informed during the entire process. Best plumbing company in Lubbock hands down

Isaiah and Jetson provided us with excellent and honest service! Comfort Masters should have every confidence in sending these professionals to customers homes.

I have been very impressed with the service provided. Jordan assisted with a tricky valve replacement and continued to provide support after installation. Would highly recommend and will not hesitate if I have future needs.

Emergency water leak: came within a day of calling and even bumped up our time as they could. Extremely kind, professional, and took the extra step in their work to make sure it was done right to last longer. (Left the pipes so we could tie into them as we decided in the future since we had to replace our bathroom vanity with a different size. Also took the extra step in making sure there was no tension on the existing pipes that could cause damage in the future)
I truly appreciate the service I received with how quickly you came out, and the attention to detail and pride that was taken in the work that was completed.

We work with this company through our property management, and Isaiah is absolutely exceptional. Professional, polite, and deeply skilled—he knows plumbing top to bottom. Couldn’t recommend him or this company more.

Tanning came promptly to repair a frozen pipe. He also made a path to our mailbox &salted the path. He offered to do this above & beyond his plumbing. These elderly people appreciate his thougulness. Good job!

I can count on these guys all hours of the days. The technicians always show up ready to work and with a good attitude. I highly recommend Comfort Masters and their team to anyone looking for quality work.

We had a plumbing issue for several months and the previous plumber couldn’t fix the problem. Well we’re reluctant to pursue another plumber to fix what seemed as a difficult issue the previous plumber could not fix. The issue continued and I called Comfort Masters for the first time to see if they could repair the problem. Well, I can’t say enough about the service technician Isaiah Aviles-Hansen. Isaiah fixed our issue in 30 minutes! Look no further for a plumbing company. Very impressed with Comfort Masters. Thank you.

Drips..be gone! After we installed our new dishwasher, we ended up with leaks under the sink when turning the cold/hot water back on. Even though they were little leaks, fixing these can turn into BIG problems. So, we called Comfort Masters! They always save the day! They are always quick to the rescue! Angela is ALWAYS so helpful & friendly. And, scheduling is always quick and accommodating. Thank you Jordan & Juan. You did an awesome job putting in new valves/water lines. And, you did it with a smile. Oaklie said thanks for letting her come out & meet you! She loves to meet new people! We now are Drip Free & have "Smilitis"! I know you say..If it's HOT, call SCOTT!! BUT....Comfort Masters does so much more! Give them a call to "save your day!" Jackie & Bill Dixon

Comfort masters has been our go to for HVAC and plumbing for over 13 years. Prompt, courteous and they do excellent work. Blake and Brad in the office are always so helpful any time we call, and all of the technicians including Isaiah are friendly and knowledgeable.

John was very professional as always. He checked and serviced our heating unit and confirmed that the unit was in good work condition with out any issues detected
I appreciate John professionalism and knowledge. We continued to use Comfort Masters from Littlefield and would recommend to anyone for their HVAC issues. Thank you…

Jordan and Juan were tasked with installing the disposal, dishwasher, and a supply line to my fridge. This required MULTIPLE steps including running the water supply discretely through several cabinets and a void cabinet corner. I’m not sure how they manage that, but all pieces of the kitchen plumbing puzzle are now working leak free! I’m excited not to be doing dishes in the bathroom anymore! I’m so grateful for the quality service I expect and receive from this company each time I need them! I couldn’t be more pleased or recommend them with more enthusiasm.

Jordan and Clay were extremely productive and professional. They were very friendly and explained everything they were doing. We will definitely be calling Comfort Masters for all of our plumbing needs. Thank you Jordan and Clay!!

They quickly arrived after call-in. They were all business, but polite, engaging, kept the Worksite clean and did a good installation. it appears to be working well. All of your employees we’re most appropriate in all respects, able to communicate well with their customers and answered all questions and made good recommendations. Jeanine and I are absolutely pleased with the service we get, the interaction that we have with the employees. You guys run a great organization!

Ray H. Brown

We were impressed with Tannin’s work ethic as well as his knowledge of the tasks we had for him. He was friendly and eager to stay as long as it took to make sure we were satisfied with everything we asked him to do. We would gladly recommend COMFORT MASTERS to anyone!

Darius was super polite, professional and respectful of my home. He ran multiple test and gave me a detailed description of what he thought the problem was with my furnace. He gave me a price and I gave him the ok to fix it. It works perfectly now! Thanks, Darius.

Tyler did a great job replacing the blower motor on my unit. He was very informative about the process and things that I can do to ensure that my heating and air conditioning unit stays running. He discussed the best type of filter to use to ensure proper filtration and proper airflow. I am extremely happy and grateful for this company and will definitely refer others to use Comfort Masters and will highly recommend Tyler as their technician.

Isaiah Awas very kind and helpful. He educated me on my outdoor faucet and also provided me information for my son that might be interested in a career in plumbing. Small town feel in a big city. We have had wonderful service provided from company for many, many years.

This plumbing company has been excellent to work with. From scheduling to completion, everything was handled professionally. The technician, Isaiah, was knowledgeable, polite, and took the time to explain what was going on. The repair was done quickly and correctly. It’s reassuring to have reliable service when plumbing issues come up, and it says a lot that my landlord uses them all the time. I’d absolutely recommend them.

Your technician Ron was very polite, thorough, professional, and provided all the information I needed to be comfortable with the installation of the emergency generator natural gas pressure regulator installed. When I later expressed concern about smelling natural gas too often, he immediately scheduled another visit to check it out and discovered a leak in a connector previously installed over 4 years ago. He returned to replace the connector, and at NO charge for the additional work. I am always very satisfied with all of Comfort Master's work at my residence.