Reviews of local pros in Mabank, Texas

Doug came out quickly to help with a water heater issue and was very professional and made by clients very happy!

As former business owner I hate to leave a negative review, but after dealing with this company for almost a year during the building of our homes I am DONE with Mr Nice Guy! The entire time we felt we were talked down too and not really appreciated or respected as the homeowners. We were present daily on the property as the guest house had been finished and instead of consulting with us they just kept installing the provided Toilets (different colors) or the revised positions of the sink at their liking in the main house instead of consulting with us . I had to purchase shower installations requested by them and since I am not a plumber I was looked at like a moron because I didn’t quiet understand what to purchase. Our 6K Jacuzzi tub was never correctly installed with the required piping etc. nor tested for functionality! We had to hire a Jacuzzi specialist and we ripped out half of the new tile to access it and be told it was NOT even connected, after we had reached out to the company and never received a return call. Our final & last experience was a seemingly water leak outside between buildings. We were told they can’t find anything & it all smells like piss and accused that someone in the house is clogging lines up …OK.. then being handed a 350$ invoice. We wouldn’t call our experiences HASSEL FREE at all!

Excellent service. Stood behind their work without it being in writing. Doug is very knowledgeable and did a great job. They will be my go-to plumbers from now on.

Great service at a fair price.thanks Doug

Hassle Free arrived on time, work was completed quickly and prices fairly!

We always feel we are getting an honest appraisal of the issue and friendly service.

Mr. Shank was very helpful and told us exactly what he was going to do. He was professional and did the job very quickly. He was a pleasure.

Doug and Trent provided excellent and timely HASSELL FREE repair service to our antiquated, previous DIY bathroom and brought it up to standards. Friendly, professional and very knowledgeable team. We are very pleased and appreciate their prompt service. They will be THE PLUMBER in our contact list. Thank you!
Janet and Rodger

Always the best plumbing company in thos area! I do not use anyone else. Ever.

The 2 men who came to my house were great! ! They quickly resolved the issues with water leaking under the sink Amanda repaired it and checked everything before they left.the one who was a little bit older got something in his eye and I hope that he is okay. I highly recommend your company. We have had grade experiences both times. Thank you!

We continue to call HASSELL Free Plumbing for all our plumbing needs. One call this morning and they responded fast. Within an hour our leak was repaired.

Needed a new water heater and toilet installed. The guys that arrived were super nice and professional. They got the job done fast and everything was nice and clean when they left. Highly appreciate the fast response and I would recommend all day!

The problem was resolved as quickly as possible and in a less expensive manner than it might have cost otherwise, yet in a very reliable manner. We are very pleased with the service.

We were in a panic until Kasey with Hassel showed up. He took the time to explain and calm our panic. It was able to be fixed right there and not one of those jobs of being drug out for more money. Would highly recommend.

We can highly recommend Hassell Free plumbing!! We had a difficult repair that expert plumber Doug Shanks accomplished beautifully and at a fair price!! Thank you!

Doug is the absolute best plumber we have ever had. He has done so much for us. This slab leak repair was fixed in a very short amount of time. We also appreciate how fast he was able to get here on a weekend. We are extremely thrilled with the wonderful service Hassell Free Plumbing has always given us!

The technician, Doug is very competent and helpful today. My appointment was for yesterday but I received no notice or response to my inquiry yesterday.

Doug was extremely thorough, explained everything to me in detail, and went further to figure out our issue than other plumbers I have called in the past. Highly recommend him!

Calling for assistance, quick scheduling. Great Plumber. He was able to see the leak, set a plan, gather parts and perform the repair. Thank You Doug!

Doug and his son are wonderful !!!
They did great job !!
It was nice when I called for an appointment and someone answered the phone and she was very helpful and professional.
Thank you so much!!!
Kathy

Technician arrived on time and replaced two shut off valves in under 20 minutes. Happy customer. Thanks.