Reviews of local pros in Mabank, Texas
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Hands down the best guys! They were so prompt and professional. They came and took care of my water issue within 30 minutes on a Sunday! Curtis who answered the phone was so amazing. I definitely will call him if I ever have another issues. Morgan and Martin were the techs and they were so helpful!
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I renovated my lake house in Cedar Creek, and while gutting the house had the entire plumbing system replaced tip to toe. Old lead pipe system, ripped out and replaced all brand new. I called a few references in Cedar Creek, and A Solution Plumbing was recommended. The job they did was complete, quality and on time. What was impeccable however, was the post installation customer service. Curtis Preston in particular, was proactive, responsive, available multiple times for follow up questions. Months after our work, during a winter FREEZE, we had questions and a few concerns. Curtis Preston dropped everything, and came by (at no charge) multiple times just to ensure everything was ok. We keep in touch with him to this day. It’s for this reason the most, the post installation service, I recommend A Solutions Plumbing. Atypical, fantastic customer service. I highly recommend. When you call, ask for Curtis Preston. Chris, Enchanted Oaks.
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I had a leak under my dock and at the faucet. They came on time when promised. They brought a kayak so they could get under the dock, fixed the problem. Didn't complain about the difficulty or danger, charged a fair price. Thank you for showing up when promised and completing the job.
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A-Solution came to my rescue promptly when I had a clogged drain. They were able to reroute lines in a very tight crawl space. They tested each sink to ensure everything was draining properly. They also repaired a broken hose bib. They are excellent at what they do, and I would highly recommend them!
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Brandon & Corey came out and did a phenomenal job fixing our tankless hot water heater and for their professionalism, knowledge, and helping us understand our system, we are so thankful! They arrived just when they said they would and were in/out. 100% satisfied and thankful for these two guys!
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Our water pipes froze and we called a solution, from the first contact with them to tell them our problems to the plumbers arriving to assess the situation, A solution was helpful, friendly, and was focused on solving my problem. Highly professional and Hydro-dynamic!
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Used them per realator, due to house inspection, They said they did job but could not get water turned on so were to come back and check to make sure pipes did not leak. We have called, put on hold, left messages but have not heard from them. Since they had one plumber come out to check on installing a ice maker drain we had not even asked them to do. We had not found out if the ice maker worked yet. But we had him check the hot water pan they were to put in pan under hot water heater as per the inspector. They had not The gentleman did the work on the hot water put pan in said someone would come out to check pipes under house but we have heard nothing even have called but again put on hold. Having a shower installed but in no way would use A Solutions. But they sure cashed the check. Going to have to get this plumber to check and make sure A Solutions job was done correctly.
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I am the executive director for a women's shelter and regularly interact with contractors for our facility repairs and upgrades. I have had many bad experiences throughout the years, but A-solution is the only plumbing company I will contact for our plumbing needs. I know I can trust what they are telling me and that they are giving me the best options for our business, not just what is best for their bottom line. They are professional, knowledgeable, and put customer service first; that is hard to come by these days. Thank you for giving me back my faith in contractors. You have my business for life!
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Blake came out to take care of a small leak under the kitchen sink. He was very cordial, respectful and went above expectations. They will be our go to plumbing solutions from now on!!!
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These guys were awesome. I had an emergency issue and they responded immediately. They showed on time. Did what they needed to do. Kept me informed. Reasonable pricing. Absolutely Perfect. Blake was the lead guy. Knowledgeable and personable.
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Had major issues under my house, and their team took great care of me. Fixed all of my issues immediately, and finished right on schedule. Great service all the way.
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I can’t say enough about these guys! They were prompt, professional, and so reasonably priced. Blake and Jacob were so friendly! I will definitely use them in the future for all my plumbing needs.
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Water heater issue. Blake came and was very professional, polite and knew what he was doing. Water heater was under warranty and he worked well with the manufacture company. Was able to get a new water heater to replace the one that couldn’t be fixed. I will recommend A Solutions to anybody that need a plumber!!
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Fantastic! We had a major drain problem which required tunneling, demolition, and rebuild. Michael and the team were excellent, courteous, explained every detail along the way. We highly recommend them!
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A-Solutions Plumbing is the best! Always prompt and courteous! Never an oversell! They are the only ones I trust to do the job right no matter how big or small the job! Highly recommend them!
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On time and efficient. Blake was a super friendly and responsive plumber/technician! I have used A-Solution for several years and am always taken care of.
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CJ and his guys are always great!
Took care of me in less than a day.
Thanks for your help! -
After getting estimates for work from two other companies and reading their reviews. I called A-Solutions. I am so glad that I did. A-Solutions responded quickly to my request for a Flood Stop to be installed on my water heater. Blake Felts was the name of a very nice young man they sent. He was quick and clean. Did an excellent job! For a reasonable cost! I will be using this company forever! THANKYOU
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Service was excellent. Called to reconfirm appointment. showed up early. Solved an issue that have been plaguing us for several months that had previously been unsuccessfully diagnosed with two other plumbers. Work was completed within an hour. Tidy and we were able to confirm that both issues were fixed properly based on the water flow on the flologic system on our app. I could not be happier.
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Update: The owner of the company posted that this was not their work. That is a lie.
They were employed by my NEIGHBOR and this was the damage they caused in my yard. I have yet to receive any communication from this company. My review stands.
This company did work on my NEIGHBOR’S plumbing. They came onto my property with a Bobcat, leaving ruts and tracks and killing a tree. They left mounds of dirt from a trench dug in the neighbor’s yard. This was done without our permission. It was not necessary for them to come on our property. It was just easier. When we got home and confronted them, the plumber, Randy, assured my husband they would fix any damage. Once they covered the neighbor’s trench WEEKS later, my previously sodded yard was left bare and damaged. The plumber said they’d come back after it rained and repair the damage. I’ve called multiple times and have always been told that they are a “big company” and that they will make it right. We even had an appointment for them to come repair their sloppy work. THEY HAVE NEVER SHOWN UP! We changed plans to accommodate the appointment. This joke of a company is unprofessional, does not stand by their work, and are liars. This saga began in March of 2022 and I am posting this on June 1, 2022. -
Highly Recommended!
This is the 3rd time I’ve used A-Solution Plumbing. I recently had the pleasure of working with them again today after my first time many years ago when they replaced pipes in my backyard and I still couldn’t be more impressed by their service. From the moment I called to schedule an appointment, their customer service was friendly and efficient. They quickly assessed my plumbing issue over the phone and sent technicians the next day.
The technicians, Martin and Brandon arrived on time, were very professional, and took the time to explain the problem clearly. They worked efficiently and were respectful of my home, ensuring everything was cleaned up afterward. The pricing was transparent and fair, with no hidden fees.
What really stood out to me was their attention to detail and commitment to making sure the job was done right. I’ve had issues with other plumbing companies in the past, but this experience was a game-changer. If you’re looking for reliable, trustworthy, and professional plumbing services, I highly recommend A-Solution Plumbing!