HVAC reviews in Magnolia, Texas
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Jaime Rubio arrived on time. He is very knowlegable and explained everything in detail for the furnace checkup. He showed great attention to detail in his work. He kept me updated as he went through the checkup process. He recommended some preventive maintenace measures that would be helpful. He was polite and respectful. I consider Jaime a great asset to Bradbury Brothers.
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I am so impressed with the quality and customer care of Bradbury Brothers tech team. Marc Moran serviced our heater units and was very courteous and capable. We will always use Bradbury Brothers for our plumbing and hvac needs!
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After inspection, it was determined that my AC Evaporator Coil had a substantial leak and needed to be replaced. Trey W. and Dominic K. were very informative and professional about the repair process. They both worked diligently to get the repair done the same day. In addition, they recommended a Thermostatic Expansion Valve to increase efficiency & cooling. After installation, the air temperature at the vent was the coldest it has ever been! Overall, they did a great job and I recommend the technicians and Bradbury Brothers for your HVAC needs.
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Jaime Rubio came on late notice during a recent winter freeze, he arrived prior to arrival time which was great. He troubleshooted the heater issue & gave his opinion on what to do without being pushy & we moved fwd.. He explained things great to my husband and also helped program out smart thermostat. Highly recommend.
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I use Bradberry for all our HVAC and plumbing needs. As part of our membership, Daniel Sandate came by and gave our place a thorough Inspection of our electrical systems. Garrett Mobley also did a fantastic job of inspecting our plumbing systems. Both of them gave me recommendations on a few things that need attention. In my opinion, this kind of service helps keep our home in top condition and is the reason I will stay with Bradbury Brothers.
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Bradbury had installed 2 new Lennox ACs about two years ago, this month one of them was not cooking properly. We called for service, of course is was 1 month out of warranty. The tech came over and spent 4 hours trying to diagnose it. He finally told us that the AC unit needed to be completely taken apart, Freon drained, and then several parts to be replaced. They quoted $1,600 for the repair. We called for a second opinion and another AC tech diagnosed the issue in 20 minutes and charged $200. The other company told us it was a problem with wiring installation when it was put. Bradbury admitted no fault and was not helpful at all. They did refund the $99 diagnostic fee once we protested a bit.
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We don’t give five stars to many but our representative from Bradbury was five stars. He reflected all the professionalism, motivation curtesy and know how on our problem. Hr did not merely indicate we had one particular problem fix it and then go but he went out his his way to fix the initial issue. But also into all aspects of heating and cooling and checked everything and found snd fixed other major issues that so—called “specialists” did not see nor did not fix. Bradbury has a pattern of excellence in both emergency services as well as long term maintenance. You can feel at ease when choosing Bradbury!
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Truly stellar experience - new lifetime customers. Called in on THANKSGIVING and received a call back from the on-call / triage attendant who followed up first thing next morning; already great service. But the real star of the show here: Abel O.
Abel showed up and immediately set a tone of professionalism, respect, and intent to understand what was needed. After we walked through the our support request, he provided a thorough but appropriate rundown of his recommendation(s) and got to work. We had some unexpected curve-balls that he managed to execute beautifully creative solutions to navigate around, seeking at all times: the best possible solution.
It is with great enthusiasm that I write this, that Abel will be our preferred electrician for as long as we live in the service area, and because of Abel's representation, that we know we can trust Bradbury Brothers. What a tremendously positive experience with a truly excellent technician.
Thank You, Abel. -
Matthew Free and Darrel Betts came out to inspect the installation and operation of the the new Lennox gas furnace that Bradbury Bros. Installed about 2 weeks sgo. My wife and i thought this was a great service. Our new furnace has worked perfectly since day one.
We have been pleased with the quality of work and positive attitudes exhibited by every member of the Bradbury team who have helped us. Very very satisfied customers!
Thank you. -
We had an HVAC system failure last summer and called Bradbury Brothers for help. The tech came out and diagnosed as well as made the repair same day. We joined the membership to maintain our systems and had a heating tune up today. Our tech, Julio M., was thorough and spotted some potential preventative measures we could put in place. No pressure to buy, just friendly feedback. I have loved my experiences so far and would recommend calling them for repairs or maintenance!
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John and his assistant were both fantastic. They both did a prompt job, did what I needed, and left things like the found them. If I use Bradbury again, I’d will ask for John P.
However, I supplied most of the parts and it still cost $1400 to swap out a faucet and flushing mechanism that I supplied. I’m still giving five stars because John was great to deal with. I just think the company charges 3X what the job should have run. -
Josh came out and was great. He was very personable, looked at everything thoroughly. He could have charged more to have new wires ran from my breaker panel but he was honest and told me junction boxes would be acceptable. He also found that there wasn’t a proper ground rod from the breaker panel outside and took the time to show me. This is an older home and some of the stuff the previous owners did was pretty sketch, so I’m not surprised. Have plans for everything to be installed tomorrow, so far, 5 stars.
Update: Install is complete and Josh and his partner did great. Very happy with the experience. -
I sincerely appreciate Devin’s service call for our failed hot water heater. He explained our issue quickly but thoroughly. Great comms with Bradbury, and I like their membership option. Although we went with someone else for the replacement, I would consider Bradbury for a future issue. I can see why many in our area use Bradbury!
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The technician showed up on time and was pleasant. When he provided me the estimate for replacing 4 6 inch can lights a was in shock after I heard the price of $ 790.00. For an estimated work time of 30 to 45 minutes I think it is outrageous. I didn’t get an estimate over the phone. So Bradbury Brothers can make an easy $99.00 on a service call. I hope customers should be aware of that company.
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Luis and his crew were very professional and did a great job installing our new AC unit. They came right on time, set up tarps to keep everything in the house clean and got right to work. We are very happy with the work.
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Julio was our technician and he did an amazing job. He was very knowledgeable and helpful. I had a great experience throughout the entire process from scheduling to the system maintenance itself. I cannot recommend them enough!
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Stay away from these deceitful price gougers. $225 for labor to replace this one little temperature sensor on my HVAC system (and that’s just labor alone since the part was still covered under warranty). Took no more than 5 minutes to screw the new part in and hook up the wires. Also, when booking, the customer service rep told me the $100 diagnostic fee would be credited towards the cost of labor and repairs, but they tried to do a bait and switch when collecting payment and said that only applies to first time customers despite me only using this company one time prior for a tune-up. While the technician was nice, the owners are taking us for fools and getting away with highway robbery. Find a nice mom and pop company instead of letting this huge company take you to the cleaners.
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Micah was amazing. He was not only very engaged with us throughout the diagnostic process, but problem-solved the issue ensuring both units were functioning and repaired in one visit. We are so appreciatative for his level of professionalism, friendliness and commitment to detail for the whole and total completion of the service call. Micah is to be commended. Bradbury now has our business due to their swift response not just for a Sunday a.m. service, but for doing so during an ice storm. Highly HIGHLY recommend.
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I usually don’t take the time to post reviews, but my experience with Bradbury Brothers compelled me to do it.
Zack and his apprentice Harley, were exceptional!
They were both professional, timely and took the time to explain all of my options, respected my house… and even made friends with my dog!
I would definitely recommend!
I think this company understands customers needs and provides excellent service.
One of few these days, so refreshing!
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The young man who came to do my service was polite, professional in his recommendations and arrived at the earliest point of the time frame given when the appointment was made on-line.
Although I was under no time restraint, he had left a piece of equipment at the shop and could not check the coolant level until another service associate brought it.
While waiting, eventhough a little less experienced, he explained suited options based upon diagnosis which I could choose ranging from charging the unit to replacement if needed.
And, if replacement became an option then Bradbury Brothers had a team who could come and give a more detailed explanation of installation of units offered and needed for the square footage of living area.
After our conversation and upon arrival of his associate he carried out the avenue of service that I choose.
If I need future A/C service I am certain that I will contact Bradbury Brothers again as I think they may well be depended upon for timely honest services. -
Jeremy from Bradbury Brothers was excellent. He was very professional, friendly, and knowledgeable. He took his time to check everything thoroughly and explained everything in detail, which I really appreciated. He was patient and made sure I understood all my options.
The company went above and beyond to fit me into their schedule and even came out the same day to give me an estimate. They were very accommodating with my schedule. Overall, great service and a great experience. I highly recommend Jeremy and Bradbury Brothers.