Home Services reviews in McKinney, Texas

Sparkly Maids were lifesavers!! They came to clean my home after a remodel and were able to come out on short notice AND on a Saturday. They were so thorough, trustworthy, and kind. My expectations were exceeded.

Easy to schedule. Great price. Great service. They allowed for flexibility by allowing me to schedule a time slot and then charging me for the amount of time it took them to clean. They also adjusted the price immediately!

The cleaner was awesome. So kind and cleaned my house so well. I’ve been on bedrest for 2 weeks and needed some help. It was perfect. Will use them again definitely.

SparklyMaids did a great job on move-out cleaning for my old small one-bedroom apartment. It was affordable around $115 for a full clean. Thank you! However, since I was so impressed, I called again the next day to schedule ONLY mopping at my new apartment (same size one bedroom). For just mopping a very small apartment, they quoted me the exact same fee, same as move-out clean. $115 just for mopping? It would take me less than 30 minutes to mop myself, but they require a 2-hr minimum. It will not take two people to mop a small apartment for two hours. So I canceled and I'll mop myself. I'm happy with the move-out clean, not so happy with individual small cleaning fees, like just mopping.

Eswar and his team did a wonderful job doing the Deep Cleaning. Very happy to see the squeaky clean home on our return!

Customer service is top notch, definitely knowledgeable in taking care of their clients. My home is sparkly clean. Thanks to Sparkly Maid!!

The housekeeper from Sparkly Maids did an amazing job cleaning my previous townhome for move-out! We even had trouble with electricity in our building and she was still able to do an incredible job cleaning the home, which we really appreciated! I would recommend Sparkly Maids.

I had an outstanding experience with Sparkly Maids for a post-renovation clean! From start to finish, Kristine made the process seamless—she was a pleasure to work with, incredibly responsive, and scheduled the cleaning quickly. The team did a fantastic job, leaving the home spotless and refreshed. I couldn’t be happier with the results—everything looks amazing! Highly recommend Sparkly Maids for their professionalism, efficiency, and attention to detail.

We were quoted a price for 1 cleaner to come and charged another due to the cleaner bringing help. Not sure if this is common practice in Texas, but the issue is we weren't informed before the service that the extra person would be an additional fee. The company did acknowledge the discrepancy in the quote, but failed to acknowledge it as a deceptive business practice or offer a suitable solution, as the customer should be made aware of changes that are going to affect the final balance. The cleaners said they'd need extra time so the company did call to verify that with me. It took 2.5 hours to do bathrooms and kitchen which wasn't bad timing. My suggestion for the Company would be to make the customer aware beforehand to avoid unexpected charges. A simple phone call before the service and asking if I wanted the change at an additional charge would have been nice. We won't be utilizing this service again.

Update: I love how below the owner tried to justify that I was charged for what was booked when I have an email from the company stating they messed up so try to clean up improper communication all you can. You won't gain customers by trying to argue a customer's experience of your company. If people see you are unwilling to take accountability for what may have been a one off with a simple "my bad" it shows huge immaturity on your part and bad business practice. I was indeed unexpectedly charged and that's that. This horrible response warrants an even lower rating. My review was never to bash, simply to say this process could have been handled differently. You have a blessed day

I hired Sparkly Maids for a move out clean and I'm beyond impressed. To start, I made an error during the booking portion and their customer service is exceptional! The cleaning service itself left me in awe! I still have no idea how they could get my old place so clean! I'm use to having to go back in after cleaners to get things they missed but this was not the case! If you want a team with great service and top notch cleaning, you won't find a company better than Sparkly Maids.

My apartment was throughly cleaned I was so happy.

The team of cleaners are fantastic and it brings we joy every time they come to clean. My house transformed into a beautiful place.

Mercedes did an amazing job for us, she was very thorough and went above and beyond cleaning our home.

I am sharing my personal experience with Sparkly Maids after extensive, long and detailed communication via email, and actual, in-person experience for day of service. This review is solely for other potential customers as a heads-up when doing research for a trust cleaning company and crew. I do not require any long explanations or justifications by the company itself.

To start, as someone from Europe whose standards are definitely high when it comes to professionalism and good quality across the board, I am extremely picky and detailed. I do my part on research, outreach, communication, and I make it clear on what it is I would like to book and happily pay for. I appreciate fairness.

After a great deal of research on cleaning companies for our brand new, post construction home that took a while to finish building, I went ahead and reached out to Sparkly Maids by email in order to get a feel for their company and pricing information. Immediately, their communication by the staff coordinators and administrators was great, and things were clear. They certainly knew how to get things answered and were timely. In the beginning and as a new, post construction home, you are very busy with a ton of services for the home and things going on, so at one point after a good amount of email exchanges, the company asked for a virtual walk-through which was fine with me. The meeting was set-up with a manager of some sort. Unfortunately, on the day of, the manager never joined the call and left me (as a new potential customer) waiting. I reached out by email again and they assured me the manager had something come up. Okay…

I booked with them for a future date to get the a post-construction and deep clean done. The company knew all of the details I was looking for as they were communicated many times, in many different ways. There were also pictures sent, and we were happy to pay for services if they were provided. We did book for some additional things like inside/outside cabinetry, vents, etc because apparently, their regular cleanings don't even include this (i.e., light fixtures, vents) are in every apartment, condo, townhome or home. I kept emphasizing what all I would like and need everything touched as this is a brand new, post construction home. If a specialized team was needed, or designated tools and equipment, which I also did mention I wanted new and newer things in our home, and eco friendly products, then I would have liked to be told this is only for a specialized team and here is the quote for this. We scheduled a regular / deep clean and paid for extra things to be done which for many companies or even private cleaners, is very standard because the level of care and standards are higher for them. It is customary for lights to be cleaned and dusted, and vents for example as there is dust. It is like saying cleaning wall bases is extra in anyones home... strange. Once the cleaners did come on the day of the service, it was two cleaners who not only missed rooms, base boards, staircases, kitchen cabinetry, and a master bathroom, but I had to walk them through my home to show them things. The language barrier was also there which did not help. Where were the coordinators and administrators taking all of these notes and speaking so wonderfully, when I, as the customer had to co-manage things?

I immediately had to reach out to them via email again and I provided all of the information above, in addition to the lack of cleaning and details done. They offered a re-clean, but a 24 hour window was not an option for us, so the company did leave us a credit to use for a future cleaning. I reached out to them several months later to get a re-do, and was scheduled a virtual walk-through. Again, on this virtual walk-through, the manager did not show up on the call yet again... and that left me dumbfounded.

Unreliable, inconsistent, way too expensive from basic cleanings, to deep cleanings, with most things being "extra" that truly are standard things.

Manuela does a really good job. She comes and cleans once a month and it’s perfect every time.

Hilda & her crew did an excellent job with our move out clean. Was very friendly, professional and had the entire house done in under three hours. Very impressed, would use again in the future.

They did a wonderful job 🙂 My house looks and smells amazing!

Absolutely love Sparkly Maids! It’s my husband and my fave day of the month when they come!!

Service was okay. The standard cleaning is what was booked. The kitchen floor wasn’t mopped well. The bathroom sink had some areas that weren’t fully cleaned. Overall, I wasn’t impressed and will not be using this company again.

I really enjoyed the service. Very professional and courteous. Would def use this service again. S/O to Manuela and her team.

Sylvia from Sparkly Maids always does such a good job cleaning my house. She is so sweet and professional and she gets the job done in a timely manner. Sylvia goes above and beyond! Thank you so much!