House Cleaning reviews in McKinney, Texas

We were not happy with their service. They charged us "moving out cleaning" but when we inspected the house we found hairs, dust, finger nails, etc ... which means they did not vacuum nor mop the floor. Luckily we caught them when they were ready to leave so we asked them to re-clean the floor and bathroom drawers. We also called their office to report the issues but got no apologies from the office. So disappointed.

My family and I were in McKinney for 2 weeks and needed to get our rented apartment cleaned. They did a great job without me having to push or supervise them! I would gladly recommend them to anyone else.

I have been using Tailor Maid Cleaning for the past 8 months. After each clean my husband and I both comment on the quality and detail of the clean. We look forward to using Tailor Maid Cleaning for years to come.

I have been using Tailor Maid Cleaning for almost one year and they do such a great job. Never have to worry about consistency or quality. And very competitive on price as well. Very happy customer!

I have never used a cleaning company before therefore was a bit hesitant in booking a clean but from the online booking to the ladies coming in and doing a fantastic job I definitely will be using this service again; they did a great job and even called after to make sure everything went well. Thank you tailor maid cleaning!

Cleaning crew did a great job; however, still disappointed in the front office and scheduling staff. This is a revised post after a mix-up and dropped ball on the original booking. Was offered half-price clean to make up for the original booking blunder but was not honored. Cleaning staff was very friendly and hard working so they get the three stars.

The entire team is easy to work with. The house looks fabulous after my bi-weekly cleaning. The prices are reasonable compared to other cleaning services I have used in the past. I would recommend them to anyone.

They were amazing. The staff were so sweet. My house is sparkling. I will definitely be using this company again. Best part is they were able to fit me in last minute. I have never seen my house this clean.

Tailor Maid Cleaning is one of the special parts of my life! With all the hassle and craziness around me everyday, Tailor Maid provides some peace of mind and stress relief. It's great knowing they are flexible when I need it and dependable to stay on schedule otherwise. A clean house is a wonderful thing!

Asked for a deep clean and the service was not a deep clean. The team had to come back the next day to finish what wasn’t done, the baseboards and the “mopping” was terrible. and then again after inspecting the house they didn’t clean under the beds. I asked if cleaning the vent hood above the stove was part of a deep clean and they said no only stove top and oven. They did NOT clean the oven. You should have a list of the differences between your service offered as what was said was not what was done.

Started with a deep clean/trial after a renovation and my previous person retired. That was 1.5 years ago! Consistently great results in cleaning and office communications. We appreciate how they keep the same people assigned to our house adding to the consistent high quality.

I LOVE Tailor Maid Cleaning! Reba showed up to do the cleaning, and I cannot explain how amazing she did! She was SO detailed and cleaned places I didn't even know could get dirty. She was friendly and professional. I can't thank her enough for the job she did. I will continue to use Tailor Maid Cleaning as long as I get Reba! So amazed.

We thought the house leaner did a good job. She arrived on time and was very hardworking. We plan on using this service on a regular basis.

I adore this company!! And my clients. Probably more than words can say. We become part of a family over time. Donette & Jake!! Will do everything possible to give you exactly what you need. That’s why they are, “TailorMaid” for your specific needs. As an employee, I know for a fact, We give it 150% on every clean. Quality is our absolute #1 goal, too strive for each and every day. We absolutely, enjoy seeing our clients happy, and completely, satisfied when you come home, from a long hard day. That’s what we are here for. I promise , give *Tailor Maid* a try. Let us help you, that’s what we love to do. Book your, Appointment today. Let us handle all the hassle of everything else, so you can sit back and just enjoy life and family.

Not happy with the service. Spent $380 for 1880 sq ft(2bed 2bath) scheduled on 3/11/2021. Thought would be an amazing clean due to the reviews but but turn to be below average.

3 ladies showed up, Mira, Jasmine, and Taylor. Mira and Jasmine did a great job cleaning the bedroom and the bathroom; however, Taylor spent 2 hours working on the kitchen herself. I did communicate with Mira and her supervisor about Taylor’s efficiency in the meantime but she’s still been working really slow, which made Mira and Jasmine to do most of the work.

Taylor also spilled alcohol on my countertop but didn’t clean it before she leave and the island is dirty as shown in the pictures. I also tried to talk to their supervisor when I see the alcohol spill but haven’t heard from them. This is the first service with them and will be the last one because it’s not worth $380.

*Updates:
Did communicate with the customer service but they ask me to provide “video footage” to show that their maid spill the alcohol. That was TOTALLY insane. I’ve also enclosed the message below.

They keep saying I have feaces but it’s just some dog pees near my dog’s cage. Clearly, My dog was a bit too “excited” to see the maids. I didn’t ask the maids to clean it the first places and ask them not to get close with that area.

Overall, really disappointed with their customer service and will NOT recommend their service to anyone.

Oh, btw, see their reviews on Yelp!

My mom passed away a year ago. I have had to travel back and forth to Ark. for the past year to deal with her house and getting my younger brother, who has Downs Syndrome, settled. I fell behind on keeping up with my own home while trying to go through things at mom’s. I spent most of my wknds at mom’s and on the rare occasion I was home I was too tired and overwhelmed with the mess at home to deal with it. I called Tailor Maid Cleaning for help. They sent me Sheri. Sheri was awesome! Case in point: I had an oven that did not self-clean and life got in the way of me cleaning it, so before I knew it my oven had not been cleaned in years. You couldn’t even see through the glass window. Sheri came in and cleaned the whole place thoroughly and even got the oven racks back to a shiny silver (I didn’t even realize they were silver because they had been black for so long) and I can now see through the oven window. I am truly grateful for her work. My house felt clean and refreshing when she left . It inspired me to push through and start going through and sorting the piles of stuff I had been bringing back from mom’s. She helped me catch up so that I could see a light at the end of the tunnel. Thank you!

I’ve been using Tailor Maid for the last two semesters; once every week on Saturday to have a general cleaning of our apartment. My friends and I don’t really have much time between lectures and all but they make the weekly booking worth it. Pros, consistent and great customer service.

This company we called and were extremely happy with them they cleaned up our house each and every room and it looked liked it was brand new spanking clean. Would definitely recommend them and very reasonable and licensed. Thanks you for cleaning our house.

Dont bother. I used them for a few months. They have several different cleaning people. They may or may not show up on their scheduled day. They wont call you if they are not coming. I never knew if the person was actually going to show up. A few cleaned the house very well. Others were not good at all. I specifically asked for a certain house cleaner to not come back to clean our house. They agreed. The next week the cleaner that I asked to not come back showed up to clean my house! I fired them after that.

Tailor Maid Cleaning has been my number one cleaning service for years. Professionalism and customer service has always been their driver. Over the years I have recommended Tailor Maid Cleaning for deep cleaning projects and scheduled maintenance to a number of my friends and relatives and they've always come through, delivering the service that's been agreed on. One last thing - the individuals who perform service are very meticulous and attentive. Their equipment is top notch...

I've had really good luck with Tailor Maid Cleaning. The do a fantastic job every time. I love that they give courtesy reminders and that I consistiently have the same tech every other week. We brought the service to the new house when we moved!