House Cleaning reviews in McKinney, Texas

Juana crews are friendly, efficient and thorough. They are great at Windows; which they've done several times for us; and the house-cleaning teams are so very careful with our home. We rely on them regularly to help keep our home clean. We highly recommend Love My Clean House!

We have used this company a few times. The first two times they were prompt and did a nice job. However, the past 2 times scheduling has been an issue. One appointment it was 45 min past arrival time, and I had not recieved a call. When I called, the owner was unapologetic and said "he was planning on calling". Then this most recent time, I booked an appointment via their online services and was notified the day before that since they didn't have many houses to clean they are coming 2 hours earlier. This was not an option as I booked at the time I needed them for a reason. I had this appointment booked for 3 weeks. The crews seem nice and do a good job, but due to poor management and a "you need us more than we need you" attitude we will be using other services from now on.

I contacted Love My Clean House to complete a move-out and window cleaning job as I prepared to list my house for sale. They did a great job of cleaning the house from top to bottom. The window cleaning was done, and made me wish I had cleaned the windows before. No complaints about the service or price.

Maria and Carlos did an EXCELLENT job this week! I didn’t know what to expect before their visit. They arrived on time and with friendly faces. They were professional and cleaned very well. In addition, they use a special vacuum that leaves your carpet looking and feeling amazing! I am very pleased with their services and will definitely use them again. Thanks again Maria and Carlos!

These guys did a gutter cleaning job on our two story home a few days ago. They were here on time as scheduled, did a great job, and finished up very quickly. I have used Juan before and will continue to recommend his great service.

I had originally given a good review but I feel I must update it after the final cleaning. This business started excellent, excellent price too but it started going downhill quickly. I had overlooked some things that were not cleaned but this last cleaning could not be ignored. I found our cell phone chargers hanging off the kitchen counter caught in the utensil drawer and the other one beside the microwave. I do not mind them using the chargers but put them where they were not thrown on kitchen counters! Also on the kitchen counter was a Fuzzy Taco tumbler filled with a strong smelling chemical and a dirty sponge and we have inside pets that could have been harmed or this could have been spilled on our recently installed porcelain floors. Also on the kitchen counter was a half eaten snack bag of Oreos. Again, they can eat and even help themselves to some of our snacks but do not leave them laying around for me to clean up after you! The kitchen trash can was left without a liner, a wastebasket was left on top of our washing machine. Then when they left, they left the key under the mat where any burglar looks at immediately! I leave it in a area that cannot be seen or easily found not under the mat! I don't like writing bad reviews without a chance for the company to correct or address the issue. I even said I can overlook some issues as we all have bad days but to this day there has been no response and this was about a month ago. They only sent a warning to pay my invoice 4 days after the visit when they had just sent it to me the day before! Maybe they treat every customer different, but I want the same good service others receive. I will never use this company again and guess it is true, you get what you pay for. I imagine the owner will reply to this review just know I have pictures and email sent to he company to support my review.

Fast and convenient online booking. Reminders sent via email is a nice touch. Arrived on time and after initial walk through and describing the areas to focus on the crew was finished slightly ahead of the allotted time. Very pleased with the results and my wife was very happy to come home to a clean house after a long vacation. Great service and price!

The team at My Clean House is always friendly and do a wonderful job! I LOVE the ability to schedule and reschedule appointments online. I've used them for regular cleaning and carpet cleaning, both jobs were done with the utmost professionalism and detail.

Was great but over the years they kept changing cleaners who can’t even clean the water residue left on top of furniture. Was so bad I just had to call into the office and ask the ladies to leave. Management is a joke and their website is falling apart. Cant even spell the most basic words right, embarrassing. If you’re looking for cleaners, look elsewhere.

REPLY TO OWNER:
I NEVER personally asked your ladies to leave. I called your office first to let you know what happened and your receptionist asked them to leave. Apparently this company works on a “complain once and we blacklist you” motto. The fact that the owner doesn’t even know what’s happening in his own business is sad.
And to add to this, they put regular dish washing soap in my dishwasher, which broke it! My husband was able to fix it but the fact that they call this professionally trained is a joke since this is an obvious for dishwashers. Most of the time your cleaners were on their phone but I did not complain.

I have used this service a few times, mostly in response to monthly specials. I responded to an email deal of 4 hours of cleaning for $99. They sent three people for one hour and said that was the equivalent of 4 hours of cleaning. That math doesn't add up for me. Cleaning was passable but definitely rushed. Some corners missed, floors with some soap residue that weren't rinsed well enough -- not enough to really complain about, but not the service I expect. They said they would arrive at 1, but came a few minutes after noon, throwing off the schedule I planned. I agree with the reviewer that said quality declines with repeat visits. I will find another service.

Regarding your reply -- they arrived at 12:10, but since I was expecting them at 1, they had to wait until I arrived home. They started working at 12:30 and ended at 1:30.

After reading several good reviews, I was disappointed in the service provided. Maybe it was just my team. I purchased 6 hours, they only worked 5. I was informed they don’t do baseboards though I thought this was a “deep cleaning”.They forgot mirrored doors but did them when I brought to their attention. After they left I noticed they did not clean the wet bar or mirror. Light dusting only on blinds. Some items were not returned to their place after cleaning. What they did, they did reasonably well. The owners said I could have an extra hour on future services and their commncications were good. I also had windows cleaned and while not perfect, they looked very good.

Yes, I really DID “Love My Clean House”. Thanks for a beautiful job done. I had my windows cleaned, upstairs and downstairs, inside and out. The technicians were courteous, professional, fast. A very professional job. The price was extremely affordable too. We have used “Love My Clean House” before and will do so next time for sure. Recommend highly.

This was a first time clean for me . I was a little apprehensive having someone in to clean my house. Always able to do it myself. Due to physical difficulty it was time to call a for some help. Your company was very polite and your cost was very affordable. My husband was also pleased to . I am looking forward to the next opportunity that require your services!
A very happy Customer,
E.Hogan

I have used this company on several prior occasions for both windows and gutters. I have always been very satisfied with their work. They were out about a week ago and this window crew did an excellent job. They worked hard and finished quickly. I will definitely use this company again.

AMAZING service!! Both lady's did a thorough quick job. They didn't miss a step. They arrived right on time and immediately started cleaning. My house looks brand spanking new. Super easy to make an appointment on time. Prices are by far more reasonable then other cleaning services in the area. I will definitely use them again.

A Love My Clean House crew did a "move in" cleaning for me last week. I had new flooring put in and needed a deep cleaning. The team was on time, professional, thorough and asked directions when needed. They never took a break and worked diligently not missing even the tiniest things. I have a large wine rack and they even cleaned each bottle! Wow. I'm having them back for a regular cleaning. Very satisfied!

Their communication is very good. Their prices are very reasonable. They sent me a reminder the day before. On the day of the job they called me when they were on the way with an arrival estimate. They arrived and went straight to work and the job was completed quickly. After cleaning out the gutters they ran water through all of them to ensure there was no clogging and the water ran freely. They did an excellent job and I would recommend them to any and everyone. Thank you.

Pureza and her coworker arrived right on time, went immediately to work and did a thorough job cleaning our house in less than three hours. We are always pleased with the work done by LMCL employees.

Find another cleaning service, this one is not worth your time. We used love my clean house for a year with random inconsistencies, like forgetting to vacuum out entire upstairs. I should have stopped using them after about the 3rd time. About a month ago, they randomly switched our appointment times without informing us. When I noticed & asked for my original schedule back, they initially said it wasn’t available. As the new times didn’t work for us, I told them I would find another cleaning service. Magically my original cleaning schedule became available again. The final issue happened this weekend. Friday, I chatted on their booking site with Juan and asked to have a note added to my appointment for the following day about locking up when they leave since we didn’t plan to be home. Saturday, the cleaning crew never came. When I called Jonathan told me he had sent several emails asking me to confirm my booking but I didn’t respond. Not having ever received any emails & having chatted with Juan about my booking, I asked where he sent the email. The email address Jonathan recited to me was not mine! I told him that & said that I wanted back on the schedule right away because I confirmed with Juan when I chatted about my booking & it was their error for emailing some random person instead of me. Jonathan refused saying that he couldn’t add me back in & that this was my fault for not answering his emails... that he sent to someone else! I am over this. They used to do a good enough job that we could fill in when they left things undone, but now they can’t even keep customer info in order and then blamed me for their mistake. I won’t ever call them again. Jonathan was so unprofessional, rude & unapologetic for his mistake. Find someone else. This company is not worth the hassle.

I have used the Love My Clean House for several years. I really like the flexibility of being able to schedule online and for different times, because my schedule changes a lot from month to month. I have had them clean my house and also clean my windows. They have done great work. They arrive on time and are very polite. They work around me and my two dogs and get the job done on time. Will continue to use them.

Used them several times. Had several issues, broke something and hid it. Did not clean the floors or one bathroom. Owner refused to issue a refund. Will not use them again. Very disappointing.

6/1/25-You just answered a 5 YEAR OLD REVIEW. As I said I had used your company several times in the past. This was not a ‘special’. I was a regular customer and your cleaners broke something and hid it!!!! They also did not clean completely, just told me they were done.