Reviews of local pros in Mesquite, Texas

I’m a customer with Total Protect Home Warranty and you usually accept bad service from their vendors But I did not. I received EXCELLENT service from Jadon’s Heating & Air. My heater went out on Sunday Dec 1, I called HOW company on Sunday and placed my order for service and I followed up with Jason’s H&A on Monday morning, Dec 2. They ( I think Ashley, thank you) said they would have a technician to arrive between 11 AM and 2 PM. They also promised a call 30 minutes before their arrival. I went to work and they did call 30 minutes ahead, thank you. Michael, a senior technician came out, checked the furnace, determined what was wrong. He said he would need to order the part and be back in one to two days. He went out to his truck and found out the parts location was only a few minutes away. He went and got the part and fixed my heater/furnace right away. I had heat in moments. Michael was EXTREMELY professional and did an OUTSTANDING job. If I ever need to use Jason’s H&A again I would love to work with Michael again. Thank you Michael and thank you Jason’s H&A. Very satisfied customer, MB Walker. Carrollton,TX.

Had them stop by to see what was wrong with our unit. The guy tried charging us $4,000 for a new coil and 1 ton of freon. We didn’t agree so he automatically claimed he could do it for $3,000 instead, I may be stupid but I wasn’t born yesterday. That right there made us say no entirely. We had another company come by that works on Lennox units, he put 350 psi of freon in our unit to make sure it was leaking. It hasn’t lost any freon in over a week now. Turns out there was no leak and it was a simple fix. My disabled elderly mother lives in this home with me as well as our 3 year old, our house was staying at around 79° before air tex came out to give us a quote. After air tex left our AC took a turn for the worst and began to sit at 95°, we were all suffering. Turns out AIR TEX STOLE FREON to try to land some commission for a “leaking” coil. I hope your technician sleeps well at night knowing he took advantage of an elderly disabled woman and an innocent 3 year old child. I’m going to post this information EVERYWHERE! Shame on your technician. making an innocent family suffer in this texas heat. BEWARE JASON’S AIR TEX. I assume the owner wouldn’t condone this behavior from a technician and I truly hope they consider correcting his behavior or firing him.

Jason's Air-Tex Services is reliable and supportive. I can always count on them for my a/c and heating needs! I was very impressed with Jason, who did a great job and was very helpful in explaining the problem. I would highly recommend this company, and especially since we need to support our neighborhood businesses. Great job and great service.

Great company, customer service is courteous and professional. They arrive in the time frame given, so if you miss the knock/doorbell, the office will call you. Michael is the best! Patient and thorough with explaining everything going on with the unit and what is needed to repair or replace. Temperatures are rising and outside unit needed to be replaced as it was over 30yrs old. Michael diagnosed in the morning and unit was replaced and operational by 5pm. I highly recommend for the services and pricing.

Did great work fixing my AC, and Michael (our tech that came out) was super Informative and patient while I asked him a ton of questions and asked for tips on maintaining my AC unit. Cleared out the ac condensation line, corrected an issue with my pvc to copper fitting, and the safety float switch, one month later - no issues. And thanks to his tips, I feel better prepared to keep my AC unit running with all the preventative measures he showed me.

Great service all around - totally worth the cost!

My family has used Jason and his team for the last several years. They are prompt, knowledgeable, honest, and affordable. The office staff is also knowledgeable and friendly. There is no one else in the business that we would trust or give our money too. You are not just a customer they treat you like family.

Called these guys last year to quote on fixing air flow to various rooms in my house. Great work. Communication and affordable. Hvac guys explained everything and even left me a schematic of my ac system so I know what tube's feed into each room. I would highly recommend this company!

This company went above and beyond to get our system repaired. I had issues with the warranty company. Jason's Air had contacted them and got everything worked out and expedited. They picked up the parts instead of waiting for the warranty company to get them shipped. Thanks to Ashley and Patty. Then the technicians we're quick to respond and explained everything in detail on what was wrong and how it worked and was very professional and quick to get this repaired. Thanks to Jason the owner for getting the warranty company to take care of what they were supposed to. We definitely are customers for life.

We called Jason's Air Tex Services because our heater would not come on. They sent a tech over immediately to determine the problem. Unfortunately for us the furnace was cracked. Jason got us on the schedule and had it repaired in less than 3 days and we didn't have to suffer in the cold. They are honest, dependable, reliable and did an amazing job. No mess AT ALL. You cant even tell they were inside the house and they had to do this big job in the attic of a two story home. I would recommend them to anyone! They are respectful and care that you are stressed. Even the ladies in the office did everything they could to help us in a time where the temps dipped below freezing. If you have an AC or Heating issue... Jason's Air Tex Services in the place to call! You will not be dissatisfied. THEY ARE AMAZING

Jason's replaced one of our ac units and did a great job. Moreover, this was through a home warranty policy and Jason's handled everything directly with the insurance company to get us a new unit versus a band aid repair. Scott came the first time and pushed for the replacement. James led the installation. Hard worker who knows his stuff. I highly recommend Jason's Air-Tex. Good, honest people.

They were ahead of schedule for both the diagnostic and the ac unit replacement. Michael was honest about my options and even followed up after the installation to make sure we were happy. You don't see many companies or people with this kind of integrity very often any more. I am very pleased with the level of service I received and will continue to use them in the future.

Great service technician Eric check everything out and informed me of what what was wrong and parts needed i will recommend Jason's Air-Tex Services

I recently ran into an issue where my home Warranty, Super, sent another HVAC company (Horizon) to inspect a condensation drip coming from our flue pipe. After claiming it was a roofing issue and providing no information on the claim, I decided to get a second opinion. Luckily, Jason's Air-Tex Services was used for the second opinion and the experience between the two services was night and day. Michael immediately looked at the issue and confirmed that it was NOT in fact a roofing issue and confirmed that it would be covered by the warranty and was able to fix it on the spot. Not only were they able to fix it but Michael was very helpful and did a full check on the furnace to make sure nothing else was wrong.

If you want great quality and professional service, I highly recommend Jason's Air-Tex. Thank you!!!

My husband and I are beyond grateful for Jason's Air-Tex services. They were the 4th contractor that we received an opinion from as we just didn't trust what the other companies had shared. Michael was the first to teach us about the different components of our AC System. He worked with us to diagnose and repair our unit and we felt like he had a teacher's heart with us as we learned. Ashley and Patty were consistent, responsive and we became very close during the process. They continued to keep us updated and had key contacts at the home warranty company to help expedite the repair of our units. Jason called us himself and also advocated on our behalf for the best possible coverage and outcome. We are thankful to have found this company and all of these incredible people. Thank you all for your help getting our babies back into their rooms with AC!

Same day service, arrived quickly, and identified / fixed the problem in 15 minutes! Braydon and Mike (2.0) even took the time to educate me a little bit which I find refreshing! As a real estate agent, I shall definitely call on them again and share with friends and clients!

Jason’s air literally saved the day for my family. Our air conditioning had just went out yesterday morning and I have two little boys with a pregnant spouse who’s due next month in the home so air in the hot Texas summer is something we couldn’t do without! I scrambled to find someone and most places charge ridiculous service fees to come out then charge a crazy amount to fix it ! Thank GOD my spouse found Jason’s air service on Facebook! They came within 30 minutes and Nathan was able to diagnose my problem, explain to me the issue and get it fixed for my family! They truly worked with me on my situation and was very flexible of my needs to make sure my family had airflow for the night ! I would recommend them to anyone in the mesquite area or in general! Definitely 5 stars and will be using them for here on out !

Had new 2 head mini split installed by a friend. One side would cool the other would not. Called over 8 major AC installers who refused work because they did not install. Jason's came out, no questions asked and corrected my friends mistake. Professional, courteous, patient, knowledgeable, and more important the work was completed at a very reasonable cost. Jason's will be my AC technician going forward.

For starters, the customer service is awesome with Ashley and Pam. This company works directly with Cinch extended home warranty and they made sure that I would be assisted immediately within the next business day. Micheal was very knowledgeable about 2 story homes that only have 1 condenser. Michael knows how to get AC issues fixed. His assistant Brandon also helped out as well and was also professional . Michael is professional and he explained the AC issues in full detail to customers. This company did not give up on my AC issues and they back customers up 100%. Choose this HVAC company mover any others! You’ll get awesome service !

Highly recommend Jason's! Immediate response when you call, fast service from diagnosis to repair. VERY courteous and professional company employee's especially appreciate the tech who serviced our unit. Best repair service we have experienced!

WOW! I made a desperate call to this company to get some heat in a friend’s home fast with the temps dropping below 40°. Jason had his guy Michael out within hours and did what he could to repair her unit for their whole family to have some heat in less than 2 hours and provided reasonable quotes to repair. I would definitely recommend this company to anyone for ac/heat, honesty and great customer service.

Thank you to Jason and your team!

I was very happy with the service I received from Jason. When our air conditioner went out during a week of 105+ temps, I figured it would take forever to get someone out and that it would cost a fortune. Jason came out the same day and fixed our broken unit and cleaned both air conditioners and it was so affordable. I don't often say this about repair companies, but I totally trust Jason for all of our future repair needs!