Reviews of local pros in Midlothian, Texas

4.8 based on 1128 reviews Back to the listing
    5

    I wanted to have a technician come look at my AC unit for some issues I was having. I called to make an appt and they had someone at my house in less than 2 hours. They diagnosed my issue and gave me a quote and didn’t even charge me for the diagnostic! Great customer service and very helpful. Will certainly use them for future needs!

    5

    Wow! These guys went above and beyond my expectations! Contacted them on a Wednesday night, had them out on Thursday afternoon! Steven was phenomenal! He provided so much information and explained what is going on with our AC to where we understood everything! He followed up with his supervisor Mark, who wanted to come take a look just to see what steps would be best for us! Mark came Friday morning!
    Mark was amazing! He made me feel confident with what needed to be done and was so fun to talk to! He was able to get us in for our full replacement and cleaning the following Monday if we wanted to go that soon!
    We scheduled for the following Thursday and I am extremely excited to be working with these guys! 10 out of 10 recommend!

    5

    Very professional, kind, clean, and explained the findings as to what was wrong with my HVAC unit as well as small repairs to make myself. Didn’t try to sell me anything and listened to my concerns. Would recommend Heritage to anyone, and would do business with them again!

    5

    I had a new thermostat installed and was unsure of the operation of it.
    The technician came out, checked through the whole system, and programmed the thermostat for me and it was just part of the call! No charge! What a great service… Very helpful, knowledgeable and I will certainly call them anytime I have a repair or question!

    5

    Love this company! Always on time, always helpful, and very patient with all my question asking! They do immaculate work! And if you're not satisfied, they fix it!

    5

    We called Heritage Air to assist us with a duct cleaning job and everyone from the office staff to the technicians on the jobsite were polite, respectful, and very knowledgeable. Everyone was super easy to work with! We will definitely be calling Heritage Air again in the future.

    5

    This is the first time that I am so happy to write a great review with a five star!!
    From the lady on the phone to the exact timing to the professionalism of the technician "Aaron" to the honest diagnosis and ending by fixing the basic issue at 0 dollars!!! A five star is what this company deserves!!
    Thank you, we definitely will advertise and recommend you...

    5

    I'm very impressed with Heritage Air, especially the level of responsiveness, professionalism, and care they showed from start to finish. Mark, JR, and Enrique were awesome— prompt, good pricing, respectful of my home, patient with my questions, and genuinely focused on helping me meet my objective: getting new heater installed before winter.

    Highly recommend Heritage Air for anyone looking for honest, no games, and quality service.

    5

    Heritage Air Services were thorough and efficient. They came quick and gave us some good information to help our equipment work better and longer. We definitely will be using them again.

    5

    The Heritage Air technician arrived on time, completed the requested services within approximately 30 minutes, provided recommendations to improve system operation, and emailed me a detailed receipt within 15 minutes of service completion. This was an excellent service experience and I highly recommend Heritage Air.

    5

    Austin came out and diagnosed our unit quickly efficiently and got us back up and running. Will definitely keep them in our phones. Thanks Austin!

    5

    Tech was out within a few hours after my call. He checked everything out and reassured me that compressor condensation was normal. No charge for the inspection. Great service!

    5

    My heating system stopped working during the January 2026 Ice Storm. It was terrifying to think what would happen if I did not receive help. I called the folks that installed
    My unit and have not heard from them as yet. Then I called a company and was told that I was outside their service area but they gave me the name and number for Heritage. I also called a friends HVAC person but they were out of town; but when they asked if I had found someone they said Heritage was a good company and would take care of me. They did not lie to me, it’s the truth.

    Austin showed up, diagnosed the problem and charged me a reasonable price. Take my advice—this company is 100⭐️. They are friendly, they listen and I would use them again.

    5

    The techmician explained everything on his inital visit. He returned on Friday as planned. He did a great job including going back and forth in the attic to make adjustments for correct airflow. Austin was outstanding!

    5

    Heritage Air was recommended to us by a Midlothian resident to analyze a situation involving the AC unit in a house we were purchasing. The inside and outside units were mismatched in size causing all sorts of problems including sizable air leaking in the attic. They looked at the units and recommended multiple options. I was impressed by how quickly they were able to come out (we are in our option period so timing is important), and how knowledgeable their people are. I’m looking forward to getting the problem fixed and moving into a new house!

    5

    I have had a great experience every time that I Heritage Air has come out to my property for service that I requested. Not only are their technicians very knowledgeable they also have no problem explaining to you what the issue may have been. Hands down I would highly recommend them to anyone needing HVAC services. Thanks again Heritage

    5

    Austin and Steven came to my house and checked my heater to make sure it's ready for winter. These guys are awesome! They explained to me everything. They are friendly but also very professional. I highly recommend and definitely will have them back if needed. 👌👍👍

    5

    Top notch company! From the detailed explanation of all the complexities of the system, to amazing install crew, I highly recommend! I work facility engineering for a healthcare facility and deal with HVAC contractors daily, so believe me when I say Heritage Air Services is top tier!

    5

    Heritage air services is the absolute best company I have had the pleasure of doing business with! We were in the market for a replacement on our hvac unit. Stephan promptly came out and provided us with different options, and did not try to upsell us unnecessary components. We did not feel pressured to buy anything. Not only did he explain what our problems were, but by the time he left I had a full understanding of how my system works and what needed to be done! Jose and his crew came out and installed everything in UNDER 4 hours!!! During this time Stephen called just to check in (which we really appreciated) he sensed I was stressed about the airflow reaching some of the farther bedrooms. He scheduled Tim to come and double check everything the same afternoon. Tim came out and replaced some of our original ductwork and solved ALL our problems! I genuinely wish I could hire this company for all our projects!!

    5

    Amazingly fast and exceptional service to boot!!! Called at 8:45 am, tech arrived at 10 am and heat back working at 11 am, all for a very reasonable price. Will definitely add Heritage to my “must remember” list of home maintenance contacts.

    5

    Responded to my repair call same day. Offered several options for the repair at different price points and allowed me to choose the option that worked for me. The technician was great, not pushy on either option and was happy with whatever I chose. Definitely recommend Heritage!