Reviews of local pros in Paradise, Texas

They are a great company and their service technicians are outstanding. We had our annual check-up and the tech found an issue with our outside unit. Thank goodness we have been paying on a monthly plan which by the way paid for the majority of the service trip and the parts. The technician who worked on our unit, was extremely polite and very helpful when I or my wife had a question. I would without a doubt recommend Don's AC to anyone who needs a service check or having and issue.

My AC was staying in the high 70’s to mid 80’s in my new small home with spray foam insulation. People kept telling me this was normal. This company kept coming out and didn’t give up. We were desperate to find the problem and fix it. These guys tried their hardest and after a few weeks said we WILL find what’s wrong and fix this and they did!!! I thought I was going to have to replace my unit. Another company came out and quoted me $14k. I told JD and he wasn’t going to let me get ripped off like that. (I’m a single mom so people sometimes do that). These guys were great and really cared. Our house is finally cool!!! Thanks guys. I can’t imagine how hard it is to get up in theses attics in record 100 degree temps. Appreciate what y’all do to keep families like mine cool.

We had 2 A/C’s that were not working. Sebastian was our tech and he was great and extremely responsive. They let us know that our unit was still under warranty and had everything resolved timely. I have always had a great experience when working with Don’s AC. I especially appreciate that they text and let me know when their on the way, issues that arise, and report on what’s wrong/what they have to do. Definitely recommend!

This is a phenomenal place. Many years ago, Don, serviced my grandfather’s A/C unit and refused pay. My grandfather was in his upper eighties at the time. I have used them for twenty years or more. They installed a new Daikin water pump for me four years ago and my electric bill dropped quite a bit as Don told me it would. They have people on call 7 days a week and they strive to service you as soon as possible. Don has passed but his wife continues his legacy with the company offering the same great service and knowledge.

I called on Wednesday, they said they would have someone out the next day to check on my unit. After they didn’t get anyone out to me by Friday, I was worried about having to go all weekend without AC. When I called back on Monday (feeling hot and frustrated, but justifiably) they said they would have someone out by the end of the day. They didn’t! I’m not sure what happened or who missed the memo, but I had to call another company. Please just let your customers know if you can’t get to them, rather than letting them bake in a 90 degree house all weekend!!!!!

During one of the coldest times this winter, we had issues with our heating systems. We were fairly certain what the problem was, but knew it was beyond our capabilities to fix. We called first thing on Monday morning expecting a little longer response time considering the time of year. However we received a call less than 2 hours later saying they were on their way. Luckily it was just the thermostat and was quickly replaced and while he was here checked everything else. We had previous experience with Don's AC and knew they were someone we could trust to be fair and honest about what we needed. Thank you, Don's.

Justin called back the same day we called Don's AC to ask for someone to come out and estimate replacement details for the decrepit HVAC system installed in 1982 which finally gave up the ghost last week. He arrived the same day we called, showed us how and why the old system had failed, talked about repair options and rough cost estimates for those repairs and then promised to call back to provide an estimate for a new system. The estimate for a new system was provided as three options with pros and cons for each.

We chose an option after emailing Donna to ask for model numbers of the new system components. Within minutes after receiving our email she provided the model numbers so we could look over the system specs in detail. The next day we told them we were ready anytime they were for them to come out and do the job. They responded quickly again and before the end of the same week Justin and crew arrived to do the install. Three hours of steady, focused work later the installation crew (Brian and Allan) had the old system removed and the new one installed. Their work was fast, efficient and neat. They hauled off the old system components.

Justin then came back that same evening after normal work hours to inspect the installation, add a bit more freon, fixed a minor control wiring issue, configured the new system and ran it through its built-in tests. After all tests passed, he then patiently showed us how to use the system providing every pertinent bit of information imaginable and answered our questions.

The system ran flawlessly during the night as temperature outside dropped to a low of 22ºF, giving both the heat pump and emergency heating elements a good workout. An excellent experience all around–especially in these strange times of overworked, short-staffed workforces in the middle of this strange pandemic. Thanks to everyone at Don's AC involved in this project (including Donna back at the office and anyone else we didn't actually meet or communicate with).

Without slightest reservation, we highly recommend Don's AC.

I called them at 3 o’clock on Friday. They were out here around 4 o’clock to fix the AC. Brandon and another gentleman that was with him was really easy to get along with and you could tell that they knew what they were doing and very professional. I would for sure recommend them to anyone.

I was highly recommended by a friend and I'm glad I went with this company! I called him to get a second opinion from a previous quote. He came in to diagnose the problem, figured out the real problem, fixed it the same day and saved me more than $2k.

Fast service, very knowledgeable and fixed right the first time. Never tried to sell me a whole unit like the other guys. No hassles, no gimmicks. Had my A/C up and running within 1 hour of me calling

We've been using tradesman of Texas for almost 10 years. Super reliable and always there to help with any issues. We stay on a yearly maintenance plan and they handle everything. We love them!

We've used Tradesman of Texas for 14 years for service and repairs and then bought 2 new units. Duane has always provided great service with good prices without trying to upsell.

Always prompt arrival. Gets the job done. Been using Duane for a number of years and he takes care of me.

This company is fantastic - I’ve been using for more than 15 years on my house and at my 2 daughters houses. They’ve finished a radiant barrier installation I started, added additional insulation, installed new A/C and maintained our systems. Also professional, responsive and reasonably priced.

Duane has been our rep for several years now for our heat pump system. We use the bi-yearly maintenance plan. Last summer while on vacation our A/C quit. Duane was there the afternoon we got back. Just a capacitor replaced but thankful he could come out right away. Good company to do business with.

Arthur was very thorough and professional. He fixed my AC in a short amount of time. I would recommend him to my friends and family.

Hello! I have been using Tradesman of Texas for about eight years now for all my home HVAC maintenance and repair needs. Dwayne and his Team always do excellent work and always have exceeded my expectations in every service call I make. He also inspects and services my HVAC system twice per year and this ensures I never have any unexpected break downs during the extreme summer and winter seasons. Plus, Tradesman of Texas have always been an great value. I would highly recommend Tradesman of Texas to anyone in need of HVAC repairs or replacement services in Tarrant or the surrounding counties. A. Martinez, Fort Worth, TX.

Tradesman service is excellent.
Today, it was routine maintenance.
However, if my AC had issues, Tradesman has been quick to respond.

We called them and they responded quickly. The technician was able to came to our house on the same day. We are very pleased with their service.

Duane has done awesome job for me. I have used him for over 10 years and I will not use anyone else. He is fair with his prices, always on time. Goes out of his way to help. You will not be disappointed!

My family has used Duane for the last 15 years through multiple homes. He is simply the most honest AC professional I've ever met and has always been on time and exceeded expectations. I can not recommend him enough!