Plumbing reviews in Pasadena, Texas

So happy I did this! Very professional people all the way around. They know what they are doing. Money well spent to prevent thousands in the future. Thank you Du-West 🙏🙏🙏

My highest compliments to David and his crew (the guys who dug & moved the dirt around). They did a great job and left my yard clean & neat. Also, Danelle and Jennifer were very helpful and provided excellent customer service above and beyond.

We always receive prompt and professional results from Du-West. The technicians are courteous. Since Du-West offers many services, we can use them for any repairs necessary.

Plumbing issues below foundation. Tree roots in pipes. Very knowledgeable technicians.

On time‼️ Knowledgeable‼️Courteous‼️ Professional appearance‼️ Well Spoken‼️ Recognized the situation quicklya‼️ Immediately made arrangements to install new part‼️
WHEN YOU WANT THE BEST
CALL DU-WEST❣️

Du-West took care of my leaky shower faucet same day service as my call. Friendly professional people and I highly recommend them.

Peter and Aron did an excellent job on installing my water heater. They were both extremely helpful and professional.

Chris is very knowledgeable about the project we are having done. Chris provided detailed information on the scope of work and answered all questions regarding the project. Very polite and professional!

Great job all around by the Du-West team. They fixed my water main leak and everything went well. They explained things clearly, and at every point in the process kept me updated on the repair work. Thanks again to Randy, Chris, Aaron, and Abigail.

Very professional team, they diagnosed and fixed the foundations problem we had at our home, built also a French drain to solve rainwater accumulation issues at our backyard and even discovered and fixed a leak in the sewer system under our house slab. I highly recommend DuWest.

Peter and his assistant arrived on time to tackle a plumbing issue. He assessed the problem and quickly resolved the issue. That’s why I call Du West for all my plumbing and HVAC needs. Thanks Peter!

Excellent customer service and top-notch workmanship. They really know what they’re doing.

I almost hesitate to rate this business, because it is so difficult to find a good plumber. Bruce responded quickly and arrived at the time he said. Excellent workmanship and professionalism at what seemed like a fair price. Top notch!!

My technician did a remarkable job of diagnosing and solving a problem with our piping. He explained to us the options we had to fix the issue and answered our questions. He was very polite and professional. He was very knowledgeable and had the skills to get the job done right the first time. I would definitely recommend them.

I contacted this company yesterday and was told they would be here between 4-7pm. At 830 pm they called me to tell me they were 45 minutes away. That would have had them arriving at 9:15pm. At 11pm they still had not arrived. I contacted them and they said they were an hour out. The following morning I found out they had completed 2/3rd's of the work but did send me an invoice for only 2/3rd's of the work. I called them back. The plumber told me he didnt have the part to complete the work but would be on his way to finish. He then said he would send a revised invoice for the full job. This was all at 830 in the morning. He expected to be here within the hour. Said he already had the parts he needed loaded on the truck. An hour and a half later, still no new invoice and he still didnt show up. I called and he didnt answer. I text and asked when he would be here. No response until 3 hours later. Only answered half of two questions. Told me at 1:45 that he would be back here within an hour. 2.5 hours later, still not here nor did he communicate in any way. Finally get a response. he told me he needed to reschedule until the next day. I tried calling the office. Found out they use an answering service. Answering service had a very unprofessional lady who should not be allowed to communicate with the public. Finally the plumber to get on the phone and he doesn't understand why any of the above in unprofessional. He then offered to cancel the rest of our work so I can find a plumber that will actually complete a job. Also had to remind him that he took two of our sink stoppers when he left. This was by far the most unprofessional experience I have ever encountered. I DO NOT RECOMMEND.

The plumber was very courteous and friendly. He kept us updated throughout the process.He did a commendable job unblocking our drain pipe. We'd definitely use them again for any future plumbing need.

Crawford Brothers Plumbing answered my request to fix a couple of plumbing issues at my property. The response time was super-fast. Once on site, Bruce recommended a few options to address the problems. The work was well done and the thoroughly inspected. I will be a repeat customer based on the first interaction with Crawford Brothers Plumbing.

Crawford Brothers Plumbing deserves a special mention. We recently moved into a new home and have encountered a slew of problems. I had a serious leak in my washer hookup and needed it repaired as soon as possible. Husband at work and father in law have already attempted to tighten them but with no success on the hookup. The plumber put in a little more elbow grease and fixed it for free. We will undoubtedly find a plumber for our new home in the coming days. Thank you once more, Jose!!

Extraordinary experience with the company. Bruce came over to fix a leak with our washer. They were there on time didn't have to wait around for the two hour window they gave. Fix the problem fast and also changed a few plates that was not needed nor did I request it. It was purely done to make the pipes look better. Great experience highly suggested if looking for a Plumber

These guys installed a new faucet in our kitchen. They were friendly and professional. They finished the installation very quickly and their charges were very reasonable. They also cleaned up after themselves. I was very impressed with the entire process and would definitely use them again.

Crawford Brothers Plumbing took care of my flooded basement from start to finish. They replaced my sump pump on a Sunday night and had everything cleaned up on Monday! The entire staff was friendly and very nice to work with. The crew helped to cover off on all of the insurance claim needed information as well. Highly recommended!