Reviews of local pros in Pasadena, Texas

Every time I have ever had any need big, small, urgent or not they have shown up same day and done an honest and professional job. I don't normally do reviews these people deserve it

Tri-City to me has to be one of the best in the business. From the point of scheduling an appointment to completing the work. They do it efficiently and have fixed my problems. All for a very fair price. In some cases they have scheduled me the same day. Thank you to Jeff, Nikki, and Sebastian specifically. You guys are the best.

Tri-City came out to service the HVAC system at my job and I couldn’t be more pleased with the experience. From the moment I called, their customer service was prompt, professional, and friendly.

Evan was knowledgeable and explained everything clearly. They diagnosed the issue quickly and had the necessary parts on hand to fix it the same day. I also appreciated how thorough they were with the maintenance check and cleanup afterward.

It’s refreshing to work with a company that’s honest, efficient, and genuinely cares about doing the job right. I highly recommend Tri-City to anyone looking for reliable HVAC service.

Merrick - was great. He has been at my property a few different times now and each time has been a delight. If you need any A/C replacements or repairs Tri-City is the place and Merrick is your guy.

-Christine of Conroe

I happily leave a review for this company and for the technician. TriCity has been our go to for years and we’ve been thankful for their work and quick service. Merrick has come out several times in the last few visits for the bi-annual check up. I love seeing him. He is informative on what he is doing as well as helpful on my part. He seems so careful and honest with what he does and appreciative for my business. Merrick has become a Friend and yet I feel that way about the TriCity Family, as well. Much thanks to you through all these many past years.

Everyone I talked to was very nice and helpful! My technician Sebastian was punctual, informative and an overall joy to work with.

We (and my parents) have used Tri City for getting close to 20 years and are so thankful for all of their hard work and ALWAYS taking care of us!

Merrick is an amazing technician , with great manners and customer service skills. He realized I had a bigger issue than what we originally diagnosed and he immediately , ordered what was needed and got me rescheduled to replace all the ac vent boxes in my house....cheap builders installed sub standard boxes that had no insulation remaining and started causing mildew issues 6 years later, they also were not installed with the correct ac tape and materials. Tri City AC is one of the best companies I've ever dealt and they will be the only ac company to get my business...honest and reasonable folks. Merrick , you and your team Miguel , Raul & Hugo rock !!!!

Tri City has been my A/C company for over 30yrs.I have had nothing but excellent service and professionalism from their crew, which I feel like a family member .
I recently (2yrs.)bought a new A/C from Tri City and have been very satisfied

Merrick had Great customer service the whole process. The team that came out were very efficient and treated my home like their own.
Thank you so much .

Excellent service, courteous, knowledgeable, and experienced staff. We have used Tri City for 7+ years and have received great reliabe service at a reasonable cost.

They quickly worked me into their schedule. Arrived on time. The techs were very thorough with diagnosing the issue. Ultimately there was not an issue, only maintenance needed to be done. No upselling on anything or scaring me into services that were not needed. The techs are very kind and explained everything to me.

Every person I have dealt with at Tri City has been amazing, and their prices are unbeatable!! They were on time & clear with maintenance items that needed to be done. 10/10 would recommend!!

Great customer service, Josh Gonzales was very professional and knowledgeable, explained the service and issues needing. I highly recommend and will be using in the future.

We had our bi-annual service provided today by Air Tech. Their Technician, Daniel, is absolutely the BEST!! Seriously, we rescheduled our appointment when we found out Daniel would not be the technician to do our bi-annual AC checks. He’s been coming to our home for many years and we are totally comfortable with him (the man) and his skills. We trust him completely! I’d highly recommend Air Tech of Pasadena (formerly Miles) and their technician, Daniel! If we could give more stars, we would. He deserves a hundred stars!

I would like to first start by saying that I receive multiple bids for our new unit. But it wasn't until Eric showed up and started asking me questions about the size of my house, hotspots, the exact square foot and was there any previous problems that we have that we wanted addressed. He ran a load analysis and he already knew the square foot of my home because he looked up the house on HCAD, so he showed up prepared. We discussed what I would like to have done and he went up in my attic and looked at what was up there then went outside and looked at the units we had. Then we discuss my options. He told me that my furnace was in good condition and that my duck work was great there was no problems with it and he didn't think it needed to be replaced. As you can imagine I was surprised because that's not what I have been told by other companies. He made the process very easy to understand so that I could make an educated decision.

The day of install I received an email stating that the installers were on their way. They showed up about 20 minutes later ready to work. They cleared a path and put tarps down all the way up my stairs and under the attic door. The man were friendly and very educated in their job. They did not mess around they started right to work and they worked til lunch and then went right back to work and worked till quitting time.

I very seldom write a review but I felt like they deserved one. I highly recommend and we definitely use again.

I initially called Air Tech Of Pasadena Formally Miles Ac on cleaning my air ducts and I appreciated Jason as he was professional and easy to speak with. He took the time to explain to me that some of my ductwork was old and that trying to clean it would be a disservice and proposed a reasonable solution for me to actually understand why I needed new ducks and laid it all out with photos and evidence to support his recommendations. I really like Air Tech Of Pasadena Formally Miles Ac they always deliver. This is my second time meeting Ricardo, he is knowledgeable and always professional. He previously did some duct cleaning work for me and the work was excellent. What I like most is the team communication, camaraderie and customer education.

Highly recommend!!! My technician Kane was wonderful!! I’ve only lived here for a little over 2 years and I’ve had 3 or 4 different companies look at my AC and they all said to just replace my AC units. Kane came and he was awesome he tuned up both my units and diagnosed what has been going on with them. He was done before I knew it. Kane was very knowledgeable and down to earth. He was straight forward about everything, about what was going on and what I needed unlike other companies here that give me the run around. Highly recommend and 100% always ask for KANE!!!

Glad to be an airtech customer- woke up to my outdoor ac fan unit not working- airtecu had a technician out within 2 hours. Justin was great, quick and professional, within 15 minutes he had identified the problem, and walked me through the repair needs and cost. Within another 15 he completed the repairs and had our system working great again. I had such a good experience which is really important in texas summer and fall. Having your ac go out is miserable so the response time, friendliness, and know how to get things done so quickly is so important, and I was extremely happy with our Technician Justin in all 3 of those categories. If you are dealing with an ac problem I cannot recommend airtech enough.

Called to get service to my unit for maintenance and the Air Tech person that assisted name is Kane and he was on time and very professional and friendly! He showed me all the pictures of unit and what needed to be serviced and gave detail of the work that will be done. Price was fair as I was not taking care of the unit as I should and hope this unit will last me a bit longer until I replace completely . Again big props to Kane as he was awesome! Once the job is done will post again and seems Air Tech of Pasadena looks out for their customers. Got good reviews for them so will see how nice of the job they will done for nice is complete

Great customer service found the problem pretty quick and took care of it. Definitely recommend them to anyone looking for HVAC service. Thank you Kane for great service