Reviews of local pros in Pasadena, Texas

4.7 based on 2546 reviews Back to the listing
    5

    My sister recommended Air Tech of Pasadena to me after they serviced her unit. She and I both had bad experiences with another company that repeatedly would not show up for scheduled appointments - and worse, couldn’t be bothered to give a courtesy call.

    With Air Tech of Pasadena, it was a great experience from start to finish. I easily made my appointment from their website and received almost instant confirmation via text. Timely reminders for the appointment also came via text. On the day of my scheduled service, I had a window from 8a-12noon. Shortly after 8am, I received a text letting me know that a technician, Kane, was on the way. Not only did they share his ETA, I could track his vehicle in real time. They also included his picture so I’d know who to expect.

    Kane arrived right on time and was so polite and professional. I invited him in and he insisted on putting covers on his shoes - even though his entire uniform and work boots looked brand new. He explained to me what he’d be doing and how long it would take. In what seemed like minutes, he serviced the unit outside, up in my attic and tested the wall thermostat. He even took pictures of the underside of the unit up in the attic for reference and to show me what work he performed.

    A great experience! I’ll be using Air Tech of Pasadena for any future ac work and recommending them to anyone needing service. Their $69 annual maintenance service is worth it to keep your ac unit running smooth. Thank you, Kane!

    5

    Hector was amazing. On time and very knowledgeable. 10/10 recommend Hector and the Air Tech team! Cesar did an amazing job on the install

    5

    Daniel was very thorough and professional on his evaluation and explained all of the available options for our system repair or replacement. We decided to have our system replaced and are happy with this decision.

    5

    I had the pleasure of having Kane Monthie either AirTechofPasadena AC plumbing come out to my house on Saturday to check out AC unit , and he did an excellent job. He took the time to thoroughly explain everything to me in a way I could easily understand, which I really appreciated. Kane was professional, knowledgeable, and very respectful throughout the visit. His attention to detail and clear communication gave me confidence in the work being done. I would highly recommend Kane to anyone in need of AC service!

    5

    Daniel did an amazing job. He was very professional and thorough. He made sure everything was working properly and got my A/C back up and running.

    5

    I had Jason at my house to look at my AC and he was great. He communicated everything with me very well and even showed me what filters i need to properly buy and how to install it. Very patient man!

    5

    Kane Monthie provided excellent service on a Sunday evening when our AC stopped blowing cold! He was polite, efficient, and extremely professional. The whole experience exceeded my expectations thanks to Kane!

    5

    We have been with Air Tech (Miles) for many years. In the change of name and ownership there was no change in friendliness of staff or expertise of technicians. Jaret Campbell is our technician and he never disappoints. Not only is he very thorough and gets any job done to great satisfaction he is kind and considerate in answering any questions we might have. We rely on Jaret for our a/c & ht’g needs!

    5

    A bit pricey but willing to work with you. Very thorough, helpful employees who will help you understand what's going on. Kirt Kincaid was wonderful and explained the process acceptionaly, which made me feel like i was infact being taken care of!

    5

    Daniel has been coming to our house for AC maintenance and repairs for several years. We are always grateful when he is our technician. He is consistently thorough in his assessments, and he clearly explains what he sees and recommends. His professionalism has been a comfort to us and has given us a lot of confidence in the service we receive year after year.

    5

    Jason McCord was very professional in his appearance and approach. We would highly recommend requesting him when calling AirTech! He is highly knowledgeable in this industry and will go above and beyond to satisfy the customers needs! Thank you for your outstanding service Jason!!!

    5

    Kane Monthie and Jaret Campbell did a wonderful job! They made us feel comfortable and explained everything clearly. Kendall, the receptionist, was friendly and helpful when booking the appointment. Great service overall—patient, professional, and very informative about the issues with the AC. Highly recommended for future services and to friends and family!

    5

    We are very satisfied with the work. The workers arrived and finish the job the same day (only about 5 hours) cleaned up after the job was done. I would definitely use them again as needed.

    5

    This is my second time using Air Tech and each time has been a positive experience. Our technicians were polite and professional. Daniel Lampson made sure the job was done right the first time and explained how to work my new thermostats.

    5

    Hector did a great job. He took the time to explain everything clearly and made the whole process easy to understand. Really appreciated his honesty and professionalism. I’d definitely recommend him!

    5

    Jaret was great! He provided a quick assessment and addressed the issue so we could have a functioning AC unit the same day. Additional repairs are needed and He explained everything as well as how they will schedule that repair service. We've had Jaret service our AC unit more than once and he is always courteous.

    5

    Daniel did a very great job explaining to my father and I (multiple times till we understood) whilst chihuahuas in the back ground barking. I would’ve folded under pressure lol. Very professional and in depth explanation. Services are very fast

    5

    I had an excellent experience with Jason McCord. He was professional, knowledgeable, and extremely thorough with my AC service. He took the time to explain what needed to be done, answered all my questions, and made sure everything was running perfectly before he left. His customer service was outstanding, and you can tell he truly cares about doing quality work. I highly recommend Jason for any AC or HVAC needs!

    5

    This was our second appointment with Air Tech for our Spring checkup. From the beginning to the end, our experience was a 100 plus star rating! They were able to accommodate our work schedule. Kirt showed up on time, completed a thorough check of our a/c units and explained his findings in a very professional and detailed manner. This is the very first time a technician has explained the results of our maintenance check. Outstanding service! Strongly recommend Air Tech for all your AC and Heating needs. I will definitely be using them again. Thank you

    5

    Mr. Garcia and his crew were very professional, respectful and answered any and all of my questions. They placed floor coverage in the areas they walked. When completing their work they cleaned up after themselves. Overall very pleased with their work.

    5

    My first PM visit went great. Justin called ahead of arrival, and I received a text with his business profile attached so I knew exactly who to expect. He checked to make sure I wasn’t experiencing any issues before getting started and then got right to work. Very professional and courteous experience.