HVAC reviews in Pearland, Texas
-
We had our home energy audit done in April, looking to install a high-efficiency furnace to qualify for rebates. Out of five companies we contacted, Mesa stood out after meeting with Robert - his professionalism made it worth considering. The installation team was tidy and respectful, completing the job quickly. Overall, a great experience.
-
We had a great experience with Mesa Heating & Air Conditioning. They arrived quickly and got to work efficiently. Their assessment of our 30-year-old furnace was spot on - it had a cracked heat exchanger that needed fixing. The owner came out the next day to give us a quote, which was very reasonable. We booked them for the installation, and everything went smoothly.
-
We needed our AC to kick in on a sweltering day, but thankfully they fixed it the very next day. Their fast turnaround and top-notch work left us feeling extremely relieved and grateful for their help.
-
Air Specialist is fantastic. They responded quickly, showing up even before their originally scheduled appointment time. The staff were all very friendly and helpful, from the person who took my initial call to the technician who resolved the issue. Great service all around.
-
We've had nothing but a top-notch experience with Air Specialist.
Joe Wells stands out as a professional technician who truly delivers. He's knowledgeable, meticulous, and maintains a clean workspace - we trust him completely. We always request Joe for our appointments and he never disappoints.
Our recent installation of new heating and AC systems was an all-day job that left us extremely impressed and happy from start to finish. We're thoroughly satisfied with the entire process and trust Air Specialist's team implicitly.
The initial evaluation by Brady Kennedy set the tone for excellent service, which continued throughout the project. He was responsive, available by phone, and provided clear explanations of every step. Even when we had questions or issues, Brady stuck with us and listened attentively to our concerns.
When problems arose, Air Specialist's team sprang into action. Paul Medellin and Erik Guzman worked together to resolve our AC issues, displaying exceptional teamwork and professionalism. Their attention to detail was impressive, even on a challenging job that required extra effort.
While some tasks were completed with perfection the first time around, we're grateful for Joe Wells' diligence in ensuring everything met his high standards. His commitment to excellence is evident in every appointment and job.
The real magic happens when teams come together to provide seamless service. We appreciate how Air Specialist's team works together to deliver top-notch results - that's what we like! -
Gilbert Madrona did a great job! He showed up on time, explained what he was doing, got the work done quickly and neatly, leaving my place spotless when he finished.
-
Our technician, Cesar Felipe, visited to inspect our furnace after we noticed a foul odor coming from it. He methodically checked every part of the system to pinpoint the source of the smell. He also explained how our thermostat works, helping us make the most of its features and avoid missing out on scheduled maintenance visits - something we'd missed last year with three appointments. Cesar was diligent in keeping his workspace tidy and ensured I understood everything he did. Overall, the service was top-notch.
-
Mark Brandt provided excellent service, identifying multiple issues and resolving them efficiently. His dedication to his work shines through, and the attention to detail he showed is noteworthy. The level of care shown during the extended visit was impressive.
-
Josh did a great job. He walked us through what was wrong with the air conditioning and fixed it promptly - we were all stuck in our house with no AC on a busy day, but he got it up and running in just under four hours.
-
I got a quick appointment, which is great. The tech, ErFeng, did a good job explaining what he found. He wasn't pushy about extra work, so I felt okay with the result. Overall, it was a smooth and hassle-free visit.
-
Scheduled an appointment online before they opened. Easy peasy. Got a same-day spot and the dispatcher gave me 45 minutes' notice that the tech was on his way. Sergio showed up and was professional and knowledgeable. Diagnosed the issue, offered a reasonable price to fix it. After discussing with my husband, we decided to upgrade to a new AC unit since our old one is 10 years old. Sergio called for another visit to discuss next steps; they're on their way already. Fast, efficient, and honest - that's this company in a nutshell. We've used them twice now.
-
This technician arrived on schedule as promised. He conducted a thorough inspection of my furnace, checking for issues with carbon monoxide levels, gas flow, and combustion efficiency. The work was completed efficiently and effectively. I appreciated the excellent customer service throughout the process.
-
I've had my share of interactions with Kevin, a reliable tech who gets the job done. He's knowledgeable and takes the time to fine-tune our system for optimal airflow and cooling throughout the house. What impressed me most was his professionalism - he doesn't try to push unnecessary services or sell me stuff I don't need during routine visits.
During this latest maintenance check, Kevin noticed burnt-out capacitors on one of the outdoor compressors. Despite finding a potential issue, he didn't try to upsell anything and instead offered to replace the capacitor for free if we installed surge protectors outside - something that had become necessary due to issues with CenterPoint's surges earlier in the year.
My trust in Kevin stems from his no-nonsense approach, and I'm one of the few customers who stays on their yearly maintenance plan. -
The work done on our AC system was top-notch, thanks to the technician's expertise and clear explanations. However, the customer service fell short. Initially, we had trouble getting hold of someone in the office after scheduling the service - I had to make multiple calls to get assistance. When I followed up with questions, the virtual assistant kept putting me on hold and wouldn't connect me with a live representative. Both times, the connection was lost before I could speak with someone who could help.
-
We were pleasantly surprised by the air specialist's performance. Getting a same-day appointment was efficient. The technician, Raul, arrived ahead of schedule, taking us through each step of the repair process. He explained necessary fixes and offered helpful tips for future maintenance. His professionalism and excellent service left a positive impression.
-
We had Air Specialist come in for our fall season maintenance check. The day before, they sent out an offer to book an early morning appointment, which we took advantage of. Gilbert arrived right on schedule and got straight to work, wearing his shoe covers as he did so. He was courteous, explained what he was doing, and offered guidance on setting the thermostat for optimal temperature control between upper and lower levels. A great experience overall - if possible, would like to request Gilbert for future appointments whenever it's feasible.
-
Daniel was top-notch - super professional and friendly. He delivered excellent work and provided solid options for my needs. I'll definitely be back.
-
We're happy with the service we received. The technician, Frank, did a great job explaining what he'd be doing and provided photos of the work. He also sent us an invoice via email. We've opted for the maintenance plan, which we think is worth it.
-
They replaced my outdoor unit quickly - about an hour or two - and it was working again before long. The installation process itself was excellent, and it's been the most reliable service I've had in a decade.
-
We've found a solid provider with Kenny, who consistently delivers reliability and responsiveness - our calls are always answered quickly. After trying various HVAC companies, Capital K Contractors has landed on Air Specialized as its top choice; they're definitely worth the switch.
-
Carlos did a great job, was super helpful and knowledgeable. He found a potential pipe issue that could've saved us some money in the long run. After the bathroom renovation, he also suggested maintenance for the ducts and vents. The service on March 9th was top-notch - Carlos was informative, courteous, and took the time to explain things clearly, including which air filter works best for our A/C system.