HVAC reviews in Pearland, Texas

I'm a long-time customer of Dalton Air Conditioning - over a decade, actually. Their service can't be beat; I wouldn't consider anyone else. The whole process, from initial contact to the owner himself, is top-notch and genuinely friendly.

I recently had a new AC installed by Dalton in February, after thorough research and price comparison. I'm glad I chose them - they've kept me informed while I'm away on work trips. The crew led by Danny did an excellent job installing my 2-stage American Standard system and answered all my questions to my satisfaction. When the owner came for a follow-up inspection and adjustment, I was pleased with their customer service. I highly recommend this company after having negative experiences with larger advertising firms that didn't match up to their claims at my previous workplace. Dalton, thanks for the good work - keep it up!

The scheduling process was straightforward and office staff were courteous and knowledgeable over the phone. Charlie arrived at my place to address the issue and proved himself to be professional and skilled. He took the necessary time to diagnose the problem and made the required repairs on the spot.

Charlie kept me informed throughout, sending a text when he was on his way and even providing updates on his location so I knew exactly when to expect him. Overall, I'm impressed with the service provided and would definitely consider hiring Dalton again in the future.

Dalton air conditioning is top-notch! I've had them handle my AC needs for four years straight. Katy's exceptional service set the bar high. Today's tech, Charlie, exceeded expectations. The team's expertise and trustworthiness are unmatched. If you're struggling with your AC, give Dalton a shot - you won't be disappointed.

I had a fantastic experience with Dalton from start to finish. The initial phone call to schedule an inspection was seamless. Our technician, Abram, was outstanding - friendly, detailed, and took the time to explain everything clearly. I'm thoroughly impressed and would definitely recommend Dalton for any HVAC work.

We had a stellar experience with Dalton AC. The team is top-notch - reliable, efficient, and courteous. Their staff took extra time to understand our complex system, ensuring we were comfortable before proceeding. From the owner to the entire crew, their professionalism shone through. They consistently demonstrated exceptional responsiveness, competence, and politeness. What's more, they maintained a spotless workspace throughout the project, leaving clean areas at the end of each day. We wholeheartedly endorse Dalton AC for all your heating/cooling needs.

They did a great job. Friendly and knowledgeable staff made the process smooth. Fair pricing was also appreciated. Will be calling them again for future HVAC needs.

I got my air services from Dalton Air after a neighbor's recommendation and they exceeded my expectations. I signed up for their Comfort Tune VIP program to get a head start on summer maintenance. Jaylon showed up today and was great - friendly, efficient, and knowledgeable. He did the job right, checking and cleaning what needed it, and offered good suggestions afterwards. He clearly explained each step's necessity and cost. Overall, I'm glad with my choice.

Dalton visited my home after another company had already checked out the system as part of a free inspection. What prompted Dalton's visit was that they claimed the original installation, done four years prior by Dalton, had been botched and required significant repairs - new plenums and ductwork totaling $17,000. However, I opted to have Dalton thoroughly inspect my system from top to bottom. No problems were found. Given their professionalism and reliability, I've come to trust Dalton and plan to continue using them for all my home services needs.

I've found Dalton A/C to be top-notch in every aspect. They're not only excellent communicators but genuinely stand for what they do. For my needs, I always choose them - it's worth every penny.

Their company runs smoothly, and they send the right technician for each job. They also follow up to ensure complete satisfaction, which is a big plus. Their maintenance plans are impressive, and their diagnostic process is thorough.

If your system is on its last legs, they can replace it with a new one that'll get you back in comfort. What I appreciate most is that they're honest and transparent - no beating around the bush. They'll give you the facts and help guide you towards what's best for you.

I stumbled upon this company while looking for someone to maintain my HVAC system, and it really exceeded my expectations. They showed impressive work ethic, courtesy, and top-notch technical skills that stand out from other companies. After using them for years, I haven't had any regrets or needed anyone else.

They did a great job. The pricing wasn't explicitly stated, but multiple users reported it's around average. They showed up quickly and spent most of the day on my installation. A team with extensive experience is evident - even the inspector was impressed, saying he wouldn't have found any issues. This company's work speaks for itself, and I'm satisfied with their service. If you need HVAC work, they're definitely worth considering.

Charlie handled our issue with excessive humidity in our home efficiently. The installation team showed excellent professionalism. Office staff member Cadie got us scheduled promptly and was a pleasure to deal with. Overall, we're very satisfied with the service, would definitely recommend this company.

As a first-time homebuyer, I needed reliable AC service ASAP. A quick Google search didn't do Dalton AC justice - their reputation speaks volumes. Ray showed up promptly and was incredibly kind and considerate with his approach. He tackled the daunting task of checking my attic with me, making an intimidating experience manageable. They even offered a seasonal maintenance schedule, which we signed up for right away.

We're glad we found Dalton A/C when we moved in 9 years ago. The staff are always polite and know their stuff. My main gripe is that they don't always check in after the job is done, but overall their work is top-notch.

We were recommended by friends, and we're glad we made the switch. We've been working with Dalton AC and Heating for over a year now, and it's been a great experience. Their responsiveness is top-notch - they always get back to me within a day. The staff is friendly and helpful too. For our regular maintenance, one technician consistently shows up: Abraham. He takes the time to fix issues properly, not just replacing parts. When our system finally gave out due to age, Dalton AC was quick to order and install a new one in just 48 hours. Their scheduling team, led by Cadie, is incredibly easy to work with - she's knowledgeable and got everything done efficiently.

I reached out to Dalton today because my AC unit was malfunctioning and I needed it diagnosed. The unit was installed back in 2020 and is still under its manufacturer's warranty with Trane. When I called, I was told that Dalton wouldn't be able to honor the warranty, which seemed like a reasonable question to ask.

The response from the receptionist was dismissive and abrupt, telling me to contact the company that originally installed my unit instead of providing any explanation for why Dalton wouldn't cover the parts warranty. This came across as rude and unhelpful.

It's worth noting that the owner has edited this review to imply I asked them to do discounted work, which is not true. The truth is, when I called Trane, they said if my system needed new parts, they would honor the manufacturer's warranty, but only for the cost of those parts - Dalton wouldn't be charged extra.

The receptionist failed to provide a clear reason why Dalton wouldn't honor this active warranty. Instead, they chose to add insult to injury, displaying unnecessary rudeness in their response.

We've had Dalton AC handle multiple repairs and they're top-notch. Extremely straightforward to work with, from the friendly staff answering calls to the technicians themselves - this is a genuinely reliable business that keeps its word.

The technician, Aaron, was extremely thorough and knowledgeable, providing excellent service. He presented professionally and showed great expertise. Response times were prompt even during peak season. The scheduling process was efficient, especially considering the time of year. Overall, a very pleasant experience that would definitely recommend this company to others.

Chris exceeded expectations with his professionalism and courtesy.

The technicians were extremely professional and had in-depth knowledge of the home generator system.