Constraction reviews in Plano, Texas

Our agency has worked with Judy for years. Her and her team at ServPro have always provided our clients with top notch service. Highly recommend for anyone in need.

Servpro of Plano is fantastic with customer service and consumer education. I'm an insurance agent and MANY of my clients have turned to them for help after a water leak situation in their home or condo. Keep up the great work!

Judy always works with our clients and helps to make sure that our clients are satisfied and taken care of! We can always count on them to take care of people for us! Highly recommend!! Savanna/Osterts and Associates

Judy is the best! Very professional and a joy to work with. She manages to always check in on us and see how we are doing. Plano Servpro is definitely the way to go!

We had a Water Event at my home and Tyler came ASAP to help pull up the flooring and access the damage. Knowing that this wasn't a claim for the insurance company, he guided me to mitigate the damage and save a lot of heartache! He is a great representative of Serv Pro! I highly recommend this company!

ServPro did an excellent job helping clean up after recent flood damage to our home. Adam was very professional, informative and credible. Our insurance adjuster commented that Adam was the most fair and honest restoration representative he worked with during his 20+ years in the business.

ServPro of Plano is a great business to work with when you have an emergency. Quick response time and a professional staff always! Don't hesitate to give them a call when a need arises. Judy is the BEST!

We had a flood in our home when a water pipe burst in an upstairs bathroom in the middle of the night. It happened on a weekend and ServePro sent out a team to address the issue. We had damage in five different rooms on two levels of the home and I couldn't be more happy with the ServePro response. Brandon and Kole were our most regular technicians during this time although Raul, Eddy and Dave were all part of the team that supported us. It took eight days, 26 fans, 2 dehumidifiers and 2 air scrubbers, but we finally dried out. ServePro was at our house every day monitoring and making sure we would be ready for remodel. We are just starting that stage, but so far ServePro has lived up to their name. Thanks Brandon, Kole, Raul, Eddy and Dave.

I went to Google to find which ServPro had the most star and the Plano location had 5 of them so I decided to try them out. Well they have lived up to their 5 star rating. Jimmy the lead tech was GREAT! He was detailed, organized, engaging, through and provided great customer service. I would recommend ServPro and if you can get Jimmy it would be a blessing for you! Thanks!

Dave, Don and Kole exceeded my expectations with their work ethic. I felt reassured the crisis could be corrected. They measured, took action, measured again, repeated until all were satisfied. Great team!

Dillan was incredible to work with and very knowledgeable. He showed up everyday and worked with my crazy schedule. I appreciate all the work out in to drying out my daughters room after we experienced water damage. Thank you Dillan! We will definitely recommend this company to anyone else.

I used this company for service last year for water damage I had because they were the quickest. I wasn't going to post my disatisfaction with the company but I keep finding things they did wrong. I brought the supervisor out to check out the work that was done and couldn't come to a solution so I gave up and settled on their shoddy workmanship. In the end they never came back to replace some of the things that broke during removal like some of the water damaged cabinets, instead instead kept on telling me "all the stuff that they were doing for me that they were not supposed to do" what I wanted is for them to fix it correctly and I had to pay someone else to fix plumbing and cabinets they messed up or forgot about. Only reason I gave them an extra star was for their speed.

After using Servepro Plano for water mitigation services, one of my GFCI outlets would not reset. I called their office and Pam scheduled a same day appointment. John and Timmy came out promptly and replaced the damaged outlet. They were very friendly, knowledgeable and professional. Thank you for great customer service!

I met Andrew, Kyle and Dave with Servpro today. They’d been remediating the house next door over the past week after the freeze had ruptured the pipes in the home next door. The team ripped all of the drywall and flooring out and dried the home leaving it looking like a brand new build under construction. These three gentlemen, and I mean that firmly, completed this job flawlessly. They are professionals! My first impression of ServePro is OUTSTANDING because of them. If you need a ServPro team in the DFW area ask for this team. They were professional, kind, thorough and left zero mess behind them. The machinery was CLEAN and looked brand new it was so well maintained. I felt like I was talking to Super Heros; humble. they made my heart smile. Servepro you have made a believer out of me and the ones I’ll call for my remediation needs. They are three memorable men that own and represent the TRUE Servepro brand.

We have used ServPro Plano a few times for our building services and they are always so quick to respond, thorough and do a great job. Judy is their best asset- she always checks on us and is so professional and helpful.
I will always use them.

Servpro technician David was awesome. He was super methodical in damage assessement and next steps. Had to take out kitchen countertops for reuse and he did an excellent job. Ensured the correct dryer and dehumidifier combinations were setup and got the kitchen dry with minimum disruption. Extremely satisfied and highly recommend Servpro of Central and West Plano for restoration services.

Zach led the storm mitigation efforts in my home after damages to the roof and the resulting water leak from the attic after the recent storms. He is very knowledgeable and skillful in his area of expertise and was able to address all my questions and concerns in a professional manner. He was very efficient in the use of the drying equipment and as a result the moisture situation in my home was under control in about a week. I would also like to mention Justin who visited a few days to monitor the equipment and make the necessary adjustments. Together this team has done a superb job and I highly recommend Servpro and this team for any mitigation or restoration project your home may need.

So thankful for ServPro! They made an extremely stressful situation for me and my family so much easier. They were out to our home very quickly and worked efficiently with our insurance company. Big shoutout to Dave and Kyle, I am forever thankful for all their hard work!

It give me a great pleasure to review this team. They did an excellent job of restoring our bedroom and bath. My project manager, Ryan was the most involved PM , I dealt with in any company. If Ryan said it, I knew it would be done. He ensure us that we had to satisfied and that was the most comforting thing you can ask under these circumstances. His communication skills are superb. His knowledge and business acumen are unquestionable. He along with his partners , Jessica, Bri, and Nicole are the team you want for your project. With all said, I really felt a true partnership with all of them.

We had a water leak in our house that spread very quickly. Servpro was there within an hour of us noticing it/creating the insurance claim, and they walked us through every step of the way. They have been prompt, courteous, and informative throughout this stressful experience. They have been very helpful in working with our insurance company. Thank you Dave, Noah, Kyle, Zach, Miguel, and Marcos for helping take care of our house!

Our primary care office had a sprinkler go off along with the fire alarm causing water to enter multiple offices & patient rooms. Sean and his team were quick to arrive and start the remediation process. They were fast, friendly & professional! The came in, got to work setting up dehumidifiers, blowers and air scrubbers. They were easy to deal with knowledgeable, and helpful with any questions we had. Because they were so quick and efficient, they saved the office so much damage. It could’ve been a much worse outcome. Even the electrician that came in to check everything out electrical wise said Serve Pro did one of the best jobs he’s seen in a long while. I highly recommend Sean and his team for any of your commercial or home remediation needs, you won’t be disappointed!