Home Services reviews in Plano, Texas

We hired this company to maintain our yard while our house was on the market and we were out of state. They provided services above and beyond our expectations.

Their communication via the online portal and their staff is unparalleled by any other lawn care business in the area.

The owner Ken was a friend of mine, but never cared about my issues or even contacting me when I requested him to multiple times over the years about their complete inability to do things, do them correctly, not break other things when doing them, finish the job, or just show up for the services contracted on a monthly basis. My last email with Pro Cut Lawncare after 5 years of literally fighting them every single month for 5 years:

"Let this email be the official notice that Pro Cut Lawncare is being fired for Breach of Contract, Dishonest Trade Practices and Willful Misconduct.

These are all potential FTC triple damages lawsuits.

Immediately stop all current and future work permanently beginning immediately.

Let the copies of my invoices and the pictures attached, and also sent to both Raymond and Rocky repeatedly prove, as a small sample of evidence, of these potential lawsuits should you pursue any additional billings or payments for any work now or in the past.

I also have years long text streams with Raymond and Rocky as further evidence of these potential claims against Pro Cut Lawncare as additional proof of your constant inability to fulfill your contracted obligations."

There are too many reputable companies with lots better ratings to choose from.

I am guessing that any positive reviews are for large new construction landscape projects or complete redo's of landscaping; because that's the only thing that Kevin is a part of anymore. The reviews do not apply to any services offered by the lawncare, sprinkler, maintenance or repair side.

I have been a customer of Pro Cut Lawn Care since 2009, when I bought my house. Over the years, not only has Pro Cut Lawn Care taken care of my lawn but also installed a French Drain, a Soaker Hose, fixed my Sprinklers, planted trees, landscaping and most recently, fixed a leaking water pipe inside the concrete slab.

Kevin, the former owner, is knowledgeable, honest and is just a good person that keeps his word. Raymond, the current owner, is also extremely knowledgeable, very dependable and like Kevin, always keeps his word. If you live in an area that is serviced by Pro Cut Lawn Care and you are looking for a great family-oriented lawn care service, Pro Cut Lawn Care is an excellent choice.

I have been using ProCuts for a number of years now. Although I am not a major customer they have always treated me like I was. They do an excellent job in mowing my yard, even getting the space between my fence and the alley. They have also put down new sod, seeded bald spots, repaired the sprinkler system, and taken care of every need I might name. I would recommend their services highly.

Update: After several weekly discussions with your crew they have stopped scalping the grass when edging allowing the edging grass to finally grow back so I've udjusted my review to be more favorable. Please keep up the excellent work! The yard looks great!!

Original Post: Your guys are killing our grass by trimming too close to the ground periodically. We have addressed the issue multiple times and it still continues. Just when the grass started to grow back your guys came the other day and scalped it nearly to the ground again. The grass used to be lush and green in the spots they have killed.

GroGreen has been servicing my lawn/shrubs/trees for about 3 years. When I initially started with them my lawn had a terrible problem with Dalis grass in the front yard, which was half Bermuda, and half St Augustine, which made it difficult to treat. They managed to treat the problem without damaging the St Augustine grass, I've been a fan since. The crepe myrtle trees in the back are doing great, and the front hedge, which was damaged my the winter storm in 2021 is coming back nicely. Their prices are very competitive, and their customer service is unbeatable.

We have used Grogreen for 28+ years and are very pleased with their services. From aeration to fertilization, they handle all of our landscaping needs.

3 yrs in and my backyard still looks like a cow pasture. Front yard is mostly fine but they can’t seem to get control of the spring weeds. They always change the appointments too. Quite frustrating, but they do show eventually.

This company has been a complete nightmare. For a while, the service was good. We have a good-size lot. Then, for whatever reason, I would watch as the person treating our lawn would have his work “done” in about 7 minutes, then go sit in his car for 25 minutes. This happened multiple times, and not surprisingly, our lawn quickly went south. I called out for retreatment a couple of times, but I finally grew frustrated and canceled service in February.

Only to get a text from GroGreen weeks later telling me they were coming out to treat my lawn. So I called GroGreen and AGAIN canceled my service, making my frustration clear that I did not want them to come treat my lawn.

Now, I get a phone call telling me that I owe $80-something for a lawn treatment I specially told them NOT to perform in April. So now I’m dealing with that. The complete lack of reliable service at any level has been frustrating and disappointing.

Great service that makes my grass look amazing. Marcus Z was here today making sure it will return like this after the winter.

I’ve used Gro Green for my property for years and highly recommend their services. Sean is a great tech and takes his job seriously to give the best service. He has a nice personality and is always friendly.
Give them a try, your lawn, trees and shrubs will look fabulous.

GroGreen has taken care of my lawn this season and have done an excellent job. In particular my lawn care specialist, Russell, has been great too. Anytime I had questions or sought suggestions for my lawn he has been very friendly and accommodating. I intend on using them again next year. Hopefully, Russell will be my specialist.

DeAundre Wilkins is always very friendly and is happy to assist with my request. He works slowly so he can pay attention to what is needed for my yard. DeAundre and GroGreen make an excellent team.

These folks keep my lawn looking terrific! Ralph came out and treated my lawn and did a great job. He took extra care in the area next to my neighbor's yard that is full of weeds to make sure none of theirs comes over to my yard.

Cameron with GroGreen has always done a good job with our lawn and is very thorough. We have had GroGreen lawn care for the last two years and have been very pleased with how our lawn has stayed looking nice in all seasons. If weeds appear, they always come out right away and retreat. Very happy with the service.

GroGreen has been my lawn service provider of choice for a few years now…and I don’t plan on leaving anytime soon! Great overall customer service. Very prompt with my yard application services. Exceptionally qualified lawn technicians throughout the company…especially Russell…his attention to detail is incredible.

GroGreen has helped me have several beautiful lawns in Collin County over the last 10 years. Gus in management runs a wonderful service, and Russell our technician is fantastic. Russell is always punctual, very communicative, and shows great care and attention to detail with our lawn, shrubs, and trees, and is always enjoyable to have visit for our service. I am proud to say that I ALWAYS have the healthiest looking lawn in my neighborhood. We also look forward to participating in the pest control program in 2024. Thank you all for all the great service!

Reading these lower rated comments. I wish I had read these comments before I signed up with them. I started off my service last year and they did only 3 or 4 services for my lawn, but started charging me for 8 services. When they wanted to sign me up initially,
they would call me number of times but to resolve any issue they would not call back or inform. They put my account in collection for the services I never received. I feel cheated. I always paid for the services I took. I am not sure why are they charging me for services I didn’t get.

Russell did a great and thorough job of putting down fertilizer at my house. He was extremely professional and respectful of my property and provided advice about my current lawn conditions. I have had this service for over 5 years and have been very satisfied with GroGreen.

I have been using Grogreen for several years. They do an excellent job with competitive pricing. Brittany is our service representative. She is very attentive and thorough. I highly recommend Brittany and the Grogreen team.

We have been using the services of GroGreen for about 6-7 years and have had the best results from the services of GroGreen. Our yard went from one of the worst yards in the neighborhood to one of the best looking yards in our neighborhood. Chris Wheatstone has been our main serviceman and been friendly, professional and excellent to work. His knowledge and time a nurturing spent on my yard has resulted in a plush green lawn. 2 Thumbs Up to GroGreen’s Chris Wheatstone!
Kevin and Angie Berry
Allen, TX