HVAC reviews in Plano, Texas
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we love this company & have used them for 5+ yrs. prompt, reliable, friendly & professional! Joshua was so quick and polite.
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Prompt and knowledgeable. We just moved to TX. I will keep them as our HVAC vendor. Very impressed
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Samm’s did an amazing job with a full HVAC system upgrade for my house.
The estimate process was so much better than other North Dallas competitors. They did not trying to upsale, took time to educate me, offered very competitive pricing, and additional bonuses to the offering (financing options, rebates, USA flag, cleaning service, etc.)
Emilio came out to give a free quote on the work. This is my first house and first purchase on anything HVAC related so I didn’t know what to expect. He educated me through various options and provided me itemized quotes on-site, this is very helpful because you can really begin to budget and plan while the HVAC expert is still there to answer any questions. If Emilio comes to house, be excited because he is there to truly help you achieve your comfort goals of the house.
The install day, was a full day long that started at 8am ending around 6-7pm. The team of 3 (De Luis and team) makes the process super easy and they take care of the details inside and outside the house. At the end, the team lead will do full walk through to help answer any more questions. Few days later a separate team conducts a quality check to make sure all systems are working to perfection, which is really nice.
Overall Samm’s are already experts in Heating and Cooling, but what sets them apart is their customer experience. It takes a stressful transaction and makes it enjoyable, oddly enough. Call them today or go online and fill out form to get help! Highly recommend for North Dallas, Plano, Richardson area folks. -
Great, reliable, honest, expert service. Had an issue with the condenser not firing up. The tech, Tyler, came out and quickly diagnosed the issue. Didn’t do anything unnecessary and was upfront and honest. Worked quickly to repair the issue (old capacitor), ran some diagnostics to make sure the system was back to health, checked some other areas to make sure they looked good while he was here, and gave me the confident thumbs up. He was an expert, EXTREMELY KIND AND COURTEOUS, and just awesome all around.
Thank you, Tyler and Samm’s! -
SAMMS is a first class business. Their technicians are friendly and knowledgeable. They diagnose and fix the problem and don’t try to make things up to get you to have to pay more. They are an excellent company that I whole heartedly recommend.
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Great job as always. Two new units installed this summer and entire process was great. Cole in sales is great and explained everything, had two different install crews and both were great. Quality and no shortcuts. They even included maid service to clean at your convenience.
And, best of all the new variable units are saving me around 30kw a day. Great company and highly recommend. -
He was excellent , very thorough and patient with explanations of AC issues. Very polite and professional as well. He arrived with in 15 minutes of calling on a Sunday. Will definitely call Samms next time we have any AC issues
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I highly recommend Samm’s Heating and Air Conditioning! We have used them for years. They are very professional, and thorough. If I have an issue with anything, they respond quickly. The Specialists that come to my home are always so nice and helpful . 5 Star Service!
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Diagnosed as capacitor. $35 part 10 minutes of work. Told them I would do the work myself. When he found out, he changed the wires around so my capacitor would not fix the cheap problem. Sabotaged according to the next company who showed me exactly what was done. Run away this guy is crooked!!! Manager did not help. He wanted to charge another 1/2 price fee again to get paid twice for the same diagnostic. Very bad experience. Taking advantage of elderly people in Plano. Poor experience here people!
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Josh is a great technician. Answered all my questions and fixed the problem s quickly. Will recommend him to my friends.
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I always receive Excellent service from Samm's. I appreciate their technicians are always knowledgeable, efficient, and timely. Thank you!
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Josh was great. Very informative and provided helpful tips to keep our system operating efficiently between service appointments.
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Ken arrived on time, was professional and did a great job. I would like for him to service my home from now on.
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I will always share my love of this company and their commitment to quality customer service. They replaced my unit in 2023. All of the technicians and Samms employees have been professional, friendly and thorough. Thank you!
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We appreciated the fast and reasonably priced repair, as well as the time taken to explain how to best care for our furnace.
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On a cold morning the heating was not working and there walked in Joshua .Right from when he entered he was determined to find the cause of the furnace breakdown and was also working on the alternative to fix the issue .Then I suggested him something and he welcomed my Suggestion eventually fixed the problem .I would highly recommend Joshua and his company Samm Airconditioning for the excellent work .I would give him 10 stars for today’s work
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Samm’s came out in some pretty bad weather and addressed my issues Miguel was very knowledgeable and professional. I’m very happy with my experience.
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Great service. Our technician Joshua was very personable as well as thorough and knowledgeable. Highly recommend!
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Thank you for the excellent service today! Joshua Gaines did a great job explaining and did a thorough job. Very courteous service
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Great service! Samm's texted me that Ken B was on the way and he arrived as scheduled. Ken did a thorough job on the routine maintenance and inspection of my home heating system. He took the time to answer all my questions.
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Fantastic service. Very knowledgeable and professional. Joshua was extremely helpful and answered all my questions. These guys are the best!