HVAC reviews in Plano, Texas

We did a big project to get off gas heating with total air and heat - our house is now extremely comfortable and much more efficient. Jayla just did our periodic inspection, thank you to the whole team for your great work!

We needed to replace our HVAC and Jacob was fantastic. They were able to install the next day and addressed our needs to improve heat/air in a few rooms. Highly recommend.

Osvaldo arrived promptly. H text when he was on his way so we were ready. The work was done quickly and efficiently. He had everything all tidied up before he left. The unit works great. We were freezing before and now the whole family is warm and toasty. Thank you Total Air and Heat.

Really appreciated the service provided. Brent was very friendly, professional and answered any questions my family had. He was very prompt in responding to our plumbing emergency. We recommend this company service to others in need.

He came back in the ice and snow. I corrected my brand new nearly new air-conditioning and heating. He came four different times till it was done properly. He’s a top shelf executive thank you.

Tech Jared came out to diagnose a heating issue and was able to resolve it quickly. Total Air was able to service us same day with temperatures in the 20s outside. Justin L. and his team are top notch. they are my go to for anything HVAC.

Rafael did great and really helped me out! He gave me good advice and didn’t try to make me pay for something that wasn’t needed.
Great company overall as well, they made everything easy. When they didn’t have the filters my units needed in the truck, they had them delivered very quickly and Rafael installed them before he left!
Thanks again!

Tyler from Total Air was at our home today and did an amazing job! Explained options and was helpful and Professional- wonderful news in that Total Air has added plumbing to their services! Brett accompanied Tyler and as an adjunct service! He was able to fix an issue with my faucet! It is great know total air has expanded!!

My A/C unit stopped working and was scheduled for service same day. Tyler B did an outstanding job! He focused on carefully identifying the root cause of the issue(s). I very much appreciated his courteous and professional manner. He kept me updated on the work he was doing along with explanation on issues as he came across them. it's obvious he enjoys his work and cares about the quality of work performed. He's an exceptional young man and has a very bright future ahead.

Great service . Great technician
I originally called American Home Shield and they sent out one of their contractors who said I needed to replace my furnace for almost $4000 the technician spent less than five minutes troubleshooting. I didn’t believe him

I contacted Total Air they had hundreds of positive reviews on Google Domingo. Their tech showed up a couple hours after my call He diagnosed it as a dirty flame sensor he cleaned , checked the whole unit ran through a few cycles works perfect. $250.
I’m sold on Total Air

Areli Jaimes and his crew from Total Air & Heat installed a complete HVAC system in my house on January 26 despite the snow, ice, and cold. They continued to work through out the day until the job was complete and we had running heat. A fantastic job! They didn't just throw equipment/parts together just to finish a job. Areli made sure the system was working properly in every area. We couldn't have asked for better service.

I just had the best experience from Total! So let me set the stage. Our heat had been out since last Friday. I thought I could fix it myself (lol). I messed around for the first few days of the week as “Dall-Aska” was fast approaching. Wednesday night I gave up and called Total. The answering service was very nice and took my info down. Even offered for someone to call and set up an emergency service that night. Not necessary yet. Got a call first thing Thursday morning that someone could be to my house by 10am that morning look at it. Mekonnen Taddese showed up right on time. Within no time he identified my 30yrs old furnace had a bad circuit board and would be 1/2 the cost of a new unit if they could even source the board. Now remember that a huge arctic front is coming and will be here Friday night and I have no heat in my house. I said “Let’s do it if you have it in stock”. By noon Jacob Stoup shows up and presents the very fair proposal and scheduled the install for the next day at 1pm. Osvaldo Perez and his team showed up right on time, covered all my carpet, installed the new unit and was out by 4pm. Dall-Aska blows in Friday night and we were roasty and toasty at home iced in for the next several days. The Total team saved our lives!!!!

I tried two other companies before calling them. None was able to even diagnose properly. They are very professional, and my tech came in did this fix really quick , I am very happy that I call them and I am not gonna try any orher vendor for my Hvac. Thank you Total air & Pluming team.

Was not satisfied, called them over for a diagnostic and additional information on a fan replacement they quoted me $900 for the fan replacement with Labor and $400 for a coil cleaning plus $129 I paid for the diagnostic to tell me the information that I told him was wrong. Definitely not satisfied with the price or US veterans on unlimited income and it felt like we were getting ripped. So I took it upon myself to go to a HVAC supply with the serial numbers to my old motor and bought a brand new one with a new capacitor for $275 and installed it in less than 45 minutes and squirted down my call with the garden hose took 20 minutes so $13-$1400 to do absolutely nothing. I will never call them ever again and for those of you, they are gonna read this post. Do your research watch a few videos it’s not that difficult unless there’s a compressor failure. You don’t really need to call an HVAC mechanic to get ripped.

Top to bottom, we had a great experience with Total Air & Heat. We needed a full system replacement so we received quotes from multiple companies. What sold us was their attention to detail, prompt communication, and reasonable cost for what we received. They replaced our entire system(indoor and outdoor), repaired ducts in crawl space, updated electrical requirements, and installed a new thermostat…all in a day. Total pros! Super impressed and very happy we chose Total Air!

We had an issue with the AC system producing a burning smell while being 10 degree cold weather outside. The technician came out and diagnosed the issue in less than 15 minutes leading to us finding out that one of the main power terminals smoldered.

He fixed it in about 10 minutes and had us back to a warm house. We asked him why this happened and he was very knowledgeable on how that may have happened.