HVAC reviews in Plano, Texas

4.8 based on 2767 reviews Back to the listing
    5

    Great Service.

    5

    Great service 👍🏾

    5

    Good

    5

    Great, honest company!

    5

    Fast, friendly and honest service

    5

    Super service, can't believe how good they are. You can't miss.
    Gary Coats

    5

    Fast, great price, fixed my ac!! AAA+++ Thank you ☺️

    5

    Have used them for years and have always had positive experiences.

    5

    Great experience on the installation of two new ac systems by Todd Finley with Kool Koncepts.

    5

    Very good service, came in 15 mins and very professional. very very friendly. Great air AC repair service, I`m really happy that i`ve chosen this company!.

    5

    Quickly diagnosed issue.

    5

    Great service and value. Todd was so helpful and genuine. Thank you so much!

    5

    This AC Service is a KEEPER, came out same day. I called and they repaired my AC unit. Best AC service I’ve ever called.

    5

    What a GREAT trustworthy company
    Todd and his crew are extremely knowledgeable and cordial.. I would highly recommend them to anyone with HVAC needs

    5

    Todd is the man. Super knowledgeable and does a hell of a job. Highly recommend him

    5

    Todd came by at 6pm to fix our AC. He successfully fixed it and explained what happened. Very easy to work with!

    1

    I don’t have the energy to go into what and how Todd treated my parents ….. did not fix the problem and now he won’t even take their
    Calls ….. now they have a bigger problem ….

    2

    Todd had done work for us last year and did a great job! This year I have left two VM and not even an acknowledgment. Moving on to somebody else.

    1

    Called Friday morning to have someone check my AC. My call went to voicemail and I left a message. I received a text a few minutes later stating " Afraid I'm not available today...very sorry. Koolkoncepts." Whoever sent the text didn't bother to (A) let me know when they WILL BE available and (B) didn't call back or text either. So they lost a potential customer. Some of these 5 Star ratings must be BOGUS! So they definitely lost a new customer as I scheduled with someone else. I anticipated they would be busy and couldn't come same day. Maybe he didn't like the sound of my voice.

    5

    Thank you Todd and Kool Koncepts! Came home from work and it was hotter inside than outside, a/c blowing warm air. Call to Kool Koncepts and a/c is back up and running in no time. Thank you thank you!! Highly recommended!!

    5

    Have used KoolKoncepts for over 10 years, every time they have been fair and incredibly dependable. AC in Texas is essential, and they have been there for me every step of the way, helping me keep my family cool and comfortable.