Reviews of local pros in Plano, Texas

Technician Chris arrived in a timely manner, greeted me in a friendly manner and smile, discussed the treatment (trees and shrubs), and got to it. Great service from this young man.

Chris was super efficient, detail oriented & just a great breath of fresh air & sunshine brightness to chat with about my lawn service & attention for the coming days ahead for our season. As I bent his ear for a bit about my hydrangea & landscape moving forward. Thanks for your expertise Chris. Thanks Gro Green. Together y’all rock out on my lawn care.

Never got the treatments I paid for and terrible service every step along the way!!!

I called GroGreen on Monday, March 2, 2026 for new service since I was starting to see weeds emerge. I advised I needed someone out quickly to begin service and I was assured someone would call to schedule service within the next 48 hrs, so I paid in full for their "Bronze" program for the year, which included a liquid aeration treatment, grub treatment, lawn insect treatment, and the monthly fertilization/treatments.

By Thursday, no one had called me so I called back. No technicians were available until the upcoming Wednesday, so I scheduled for then. About 2 pm on Wednesday I get a text from the tech apologizing and stating his truck broke down and he wouldn't be able to service my property that day, but he would reschedule promptly. No one called to reschedule, so I called back and spoke to a wonderful customer service agent, Carla, and she advised she would escalate this to a manager for me. She placed me on hold and after a few minutes she advised her manager Shaun would call me back. I advised I expected a call today or I would be cancelling service. She advised she'd pass on the message. Shaun calls back a few minutes later and advises he can send someone out Friday, March 12th and I thank him for the help.

Friday comes and my lawn is serviced, but when I read the report it recommends a grub treatment and a lawn insect treatment because the technician saw evidence of lawn damage. Despite the fact I paid for those treatments, he doesn't do them, so I call GroGreen again and ask why it wasn't done. Brandy advised those treatments must be scheduled separately (which I don't believe) and that someone will call me in the next few days to get it scheduled. Surprise, surprise, by Wednesday, March 18th no one has called. Needless to day, I called and spoke to the sweet Carla again and cancelled service. The only credit I will give them is that they processed my refund promptly after charging for the first service.

I will not be doing business with GroGreen again and I highly recommend you try them out first before purchasing any plans or you may be horribly disappointed. Oh, and a week after weed application, my weeds are thriving!

Great professional service with fair pricing. I highly recommend you give them a try!

Is NET lawn and landscape still in business or not at the location listed online? I tried to stop by today, verified address on google web search and google maps but when I arrived the business was not there.

I have been using NET Lawn care and Now known as Lawn Service DFW. I am pleased with their services. I love my lawn.

RC, Plano

Had a signed contract with them for a full new system which they canceled last minute after changing the quote and lying about why it was changed. No showed coming out to do our estimate multiple times. We were patient and then cancellation because they got a big builder’s work and no longer had time for us. They deleted the contract from their electronic system even after permit for the work was issued. At least they didn’t charge us for the permit.

Just finished with 3 stumps in a backyard planter. He did a great job, couldn't have been happier.

About 2 years ago, the crew that came to do our regular pickup changed. Trash bins are now crushed, trash scattered on the ground, sticks and yard waste strewn about... all while leaving pink notices telling us that we are not putting our stick piles in the proper place or close enough to the alley.
Its funny, but sad, really, where we have 3 neat piles on our property, on the narrow patch of grass, and they collect the first two, leaving the third with a pink notice stating it is too far from the alley.
Absolutely lazy, if you ask me.

I have photos, but can't add them for some reason.

Don't bother going through the process of figuring out how to report that your recycle wasn't picked up. You get a message back "Great News! Your issue has been resolved!" But of course that's not true and no one calls or follows up.

I called and talked to someone and they said "That's just what the app emails to you, but a supervisor will be in touch" . No one called or emailed. Looks like their internal numbers for "resolved issues" probably looks amazing if they can close out issues without doing anything. No humans apparently.... just a lying app.

I removed old rotting decks for safety, called the city for a quote, and was told three different expectations by employees and supervisors. It has been almost two weeks of phone calls and moving boards to fit the fussiness of one person or another. It should not be this ridiculous to get a simple service once in a while. Absolutely obnoxious and disappointing.

Quick and easy.

Great friendly staff and free

Easy access, great set up

They close at 4:30pm they just turned me around

Debris pick up management has been inadequate.

Rude! I called them and one of the ladies were yelling at me when i asked her a question.

Always friendly! We’ve never had a problem.

Have had Plano Services since ‘92. Best of any of the nine cities we’ve lived in.

When did you people stop opening on Saturdays?

Maria was very professional, courteous & patient in handling my request for replacement of broken trash cart. Excellent customer service!