Reviews of local pros in Plano, Texas

4.7 based on 10796 reviews Back to the listing
    5

    DC was awesome. He did a wonderful job. He was very professional and knowledgeable. My floors look beautiful again. I definitely recommend Seven Star Carpet and tile cleaning.

    5

    My experience was amazing. DC was kind and patient on phone. Prompt and courteous upon arrival as well as good pricing for an average Joe like myself. Bedrooms and hallway left remnants of my mom’s dementia (she just passed). DC and his knowledge of getting job done has wiped the bad memories and has gifted me and my dad nothing but pre dementia memories of my mom. I can’t thank enough for all he did and will use him again.

    5

    I had an excellent experience with the carpet cleaning service. They were incredibly kind and offered me a fantastic deal on cleaning my carpets. The results were impressive, and my carpets look and feel brand new. Highly recommend their services!

    5

    I had a really good experience with the technician, DC who performed my carpet cleaning service. He was very professional and pleasant. He removed stains that were not fully removed with other company I used previously. Thank you, DC.

    5

    DC did an awesome job from start to finish. He was able to move up my appointment to help me out. He also did well when it came to being on time and informing me when he was on his way. My carpets now look amazing and smell amazing. Some of the best service I have had in a while. I would definitely recommend him for any floor or upholstery cleaning needs.

    5

    DC came out and did an incredible job. Took his time, and was very thorough on every piece of furniture or rug he cleaned! The results are amazing and I will definitely be back! i highly recommend this company!

    5

    He responded immediately to my call and was on time for the appointment. He acts professionally and did all the work of moving furniture around and cleaning. The final product was fantastic my tiles looked great like new. I will have him back and will recommend his services.

    5

    I am super happy with the service. My furnitures never looked that clean. I Will definitely use this company again.

    5

    Where to start is the hard part (all great things to say)...DCs professionalism and workmanship is outstanding. In no time, he provided a cost estimate, timeline and executed the plan. He took care of stains that I thought were hopeless. I can't thank him enough and would recommend his services to everyone. No reason to go shop around, he's your go to.

    We thank you and so does the carpet that was brought back to looking new again.

    5

    DC was great - he came out same day and did an amazing job! Helped me move some stuff out of the rooms as well. Highly recommend.

    5

    Awesome experience. Great service. The carpet and rug looked almost brand new. He cleaned up the pet stains. I have tried several other carpet cleaners and was not impressed compared to DC. DC is now our carpet cleaning guy going forward.

    5

    DC was excellent! He communicated what time he would be here and was here right on time. The job was done well and the prices are right! He was super friendly and got it done in a timely manner! Thanks again we will be calling you to do more soon!

    5

    After a room had a disaster water leak, I called DC who was able to schedule us this week. Great service! Our room smells fresh and carpet looks like new! Highly recommended!

    5

    So impressed! I had services this morning, as I needed to list/sell my house unexpectedly and quickly. The negative comments I read seem to be from people who want a higher range of services while only paying for the basic services, which I don’t think is fair to ask. I am all for a deal, but as customers we should recognize why there is an estimate as well as read fine print, since all jobs will be different and require different things. I did not utilize a GroupOn - I was recommended by my realtor, who has had happy clients that needed carpets looking great and ready to sell.

    I got my appointment within a week of calling. One kids room had stains all over, as well as damage from 2 puppies (multiple holes, carpet edge fully ripped away) - I really thought I would have to replace the whole room. Two other rooms had giant awful coffee marks (full coffee cup, straight black) that I could never get out. My full flight of stairs had stains as well.

    DC was professional, on time, and accessible by phone prior to appointment. The estimate was thorough, simple and clearly explained to me. The price was VERY fair and my carpets are all repaired and look brand new, ready for photos to list, in a matter of hours. I will definitely re-use in the future, and I highly recommend!

    5

    Terrific experience!! I just bought a new house and he made that old dog smell disappear in just a few hours. Carpets look brand new! DC was accommodating to my fluctuating schedule, was easy-going and easy to talk too, and takes tremendous pride in his work and in serving the Dallas-Ft. Worth Metroplex for over 30 years! I highly recommend his service for your cleaning needs.

    1

    Definitely a bait and switch scam. DO NOT USE. Probably the worst I've ever dealt with. The scam might work with a unsuspecting stay at home caretaker. Huge mistake. Tons of other carpet cleaning services out there that are honest and reasonable. If you don't have brand new carpet - get ready to spend a TON with Seven Star. (Groupon and Living Social customers BEWARE) Below is a picture of my carpets that DC said had to have the mandatory pretreatment. 2 year old carpet that isn't lived in. I immediately showed the con artist the door.

    5

    DC was on time and did a great job! I have two little 10 pound dogs that pee on my carpet daily so it was in really bad shape with stains and smelled. DC got the stains and smell out. I like that DC owns the company and is the one doing the work with 30 plus years of experience so he knows the tricks of the trade. Highly recommend!

    5

    DC was, by FAR, the best person to ever clean our carpets. He cleaned my Mom’s house. She has wall to wall carpets all downstairs and 2 old, incontinent dogs. It do NOT smell good lol. DC went through every room and painstakingly showed my Mom the areas that were deep stained with urine. Then he set to work. He was there 4 hours and did such an amazing job!! It’s like a new house! He’s definitely our go to guy in the future and I’d give him 100 stars if I could.

    5

    I have nothing but great things to say about DC and Seven Star! He is professional, thorough, and explains the process. Our carpets were a disaster. He ensured that he treated all of the stains and explained why it was all necessary. The cost was absolutely reasonable, in fact better than I expected him to quote us based on the square footage and the extensive stains. I highly recommend him for your carpet cleaning needs!

    5

    I’ve called DC twice to help clean my carpet due to pet stains and odor and each time he never disappoints! He has come out on a moments notice and I appreciate that so much.
    He is extremely timely, professional, cost effective and kind! I am always on the search for business owners whose custom service matches the excellence of their skills and Seven Star Carpet definitely exceeds my expectations.
    I would highly recommend this business to any and all.

    5

    DC did a good job with our sofas and area rugs. recommended him strongly