Reviews of local pros in Plano, Texas
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Technician Alan and Erick replaced the air conditioning unit at my property. The service was professional, efficient, and provided excellent customer service. I reached out to Jack on Friday, and Jim visited my property the following day. The unit was installed seamlessly on Monday. Thank you for your prompt response.
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We had a tech come out on a Friday. He stayed all day to tell us that he felt there was a clog and that he had to come back Saturday with a helper because it required a second person to assist. Came back Saturday when he arrived it took the other technician 5 minutes to tell us a part needed to be replaced and they wouldn’t be able to repair it until Tuesday due to the holiday weekend. By noon on Tuesday no one had notified us of anything. My husband called and they said they weren’t scheduled to come out and that they would send an invoice. Invoice wasn’t sent for another 30 minutes after we called. The AC unit is fairly new and under warranty but the cost to fix it was almost $3k in labor fees and freon. The cost was absolutely ridiculous!
By this time we have had no air for 6 days. At this point we got a second opinion.
The issue wasn’t anything they said and the person was able to repair it for $500. All that needed to be done was a setting on our thermostat that we replaced. Very unsatisfied with Dallas Air Pro! They would have charged us $3k and the problem wouldn’t have been solved! I WONT be using them again! -
Dallas Air Pros is the best! Every time I call them, they are always available for same day service. They always do a great job and are very professional. I highly recommend them!
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Very reliable and professional
Alan was out in 30 minutes and diagnosed my system failures and fixed it the same day if you are having hvac issues dallas air pros i highly recommend them -
We have used them for our last 3 homes. They have an amazing preventive maintenance service we use and then they did an inspection on the AC units on our new home before we moved in which was super helpful. They targeted key repairs we needed, which helped us tremendously. They made great suggestions on which AC units to replace with when they needed replacement. They are the only AC company we trust and we know there is a lot of them in DFW. They will take great care of you!
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Dallas air pros very responsive and very professional
Alan came out and serviced my unit and some of my other properties units company is always straight forward and gives options -
Great service from Dallas Air Pros. AC work at my home was done quickly and professionally. Highly recommend. Thank you Alan!!!
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Just had my water heater replaced, price was reasonable, service was outstanding. Both gentlemen were very professional and walked me through the unit and operation. Would recommend for any water heater replacements.
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Very customer service
Alan and his team installed my systems 2 years ago and now does maintance amd service on my units. They always seem to prioritize us when we call
Thanks dallas air pros for alwaya taki g care of us like family -
Jim and his crew were fantastic! As soon as I called they accommodated my schedule and had someone out to help me. Very professional and had me up and running in no time. I seriously didn’t have to worry about a thing. Highly recommend!
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Yamil was prompt and very knowledgeable of HVAC systems. I felt comfortable talking to him as opposed to another contractor, and he did not pressure on selling products! His crew was fast and cleaned up after the job.
After having our HVAC unit replaced, our upstairs is now much cooler than before which helps the overall home temps. Before the install job started, he added some freon to our upstairs unit to allow cooler air while waiting for the parts to arrive!! No other contractor has ever offered to do that and this speaks volumes for customer service, going above and beyond! -
Vincent, the owner, is so helpful!! I had a new AC installed yesterday and it stopped working in the middle of the night. I was not having any luck reaching the installation company and got in touch with Vincent in case I needed someone else to come out. He spent time with me on the phone trying to help me and gave me so much good information on things to make sure to ask the installation company about and what I should know about how this new unit works. He is so knowledgeable and an exceptionally nice guy who really wants to help people! I will be calling him in the future!
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Called on a Sunday when the a/c system started making a strange noise. The owner answered and after telling him what was happening, he attempted to help me resolve the issue over the phone to save me a charge to come out. I wound up having him come out anyway, and he showed up within the hour. After inspecting the system he was able to quickly diagnose the issue and fixed it on the spot. He explained my long term options for replacement parts or a new system and was very transparent about pricing. When I have a/c issues in the future, I won’t hesitate to give 4 Seasons a call.
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Very happy with 4 Seasons and the technician, Vincent. He is professional, personable, and thorough. He explained what was wrong with my a/c unit. Had me up and running in reasonable time frame and very agreeable pricing.
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Incredible service. Every company should follow their lead. A pleasure to work with and he went totally above and beyond. Will definitely recommend them to my friends for the summer and the fall.
Follow up: Had some additional repairs to a faulty condenser and Yamil and his guys did a phenomenal job quickly and efficiently. Great service, yet again. -
Yamil(the owner) came out himself and was very personal and professional. He told us what was wrong with our A/C but my husband and I decided to replace it since this was not the first time we had this problem. Yamil offer to replace it and explained which one we would need. He gave us his price and suggested we get a second opinion (and we got 3) His was the best price by far. His employees were polite and he came by to check things out himself. I was very impressed. As we were finalizing our business I could tell he was a honest, God-fearing family man and I liked that. I have recommended him to a couple of people already and have his number locked in my phone. Needless to say I have found my Air conditioner company.
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Fast, friendly and expert service from an honest company! It’s hard to find good HVAC companies, especially when many try to gouge you during a TX heatwave! Yamil was not only responsive to my urgent need to fix my HVAC system immediately (to make sure my tenants didn’t roast), but he was honest and fair in fixing exactly what needed to be fixed quickly and efficiently. He’s definitely going to my go-to guy from now on for all of my HVAC and electrical needs!
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The A/C was blowing hot air, and 4 seasons came right out. Yamil checked the unit and pointed out he issue. He broke down what was needed, and explained the repair. He got the a/c back to cooling, and I’m totally happy with the service. Highly recommend, and thanks so much!
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Knowledgeable and responsive honest and fair. We looked at reviews on Google and others including Yelp. We found it odd all other sites gave high rating and and Yelp had only 10 reviews and all poor. This team had done repair work for me prior to the current work they have completed. Last time as with this time all options were presented along with pricing options. I found them to be honest, knowledgeable, highly responsive. I would recommend and encourage anyone needing needing HVAC work to give them a call and have a talk about the work needed. Give them a chance and you will likely be highly satisfied
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I needed to replace my air conditioning unit and looked at several options to do it, all very expensive and some did not have time, a family member recommended me to Yamil. I called him and he arrived quickly, he explained to me what the problem was and the cost, everything was very fast and professional, the price was lower than what the other companies had told me, I will definitely recommend him to family and friends, thanks Yamil.
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I had an emergency on a weekday at 7pm. Called the guys and the owner showed up within an hour. Great service and very timely. Knowledgeable, responsive to questions and friendly. Will recommend any day.