Reviews of local pros in Plano, Texas

4.7 based on 10817 reviews Back to the listing
    5

    Having recently purchased an older home with an HVAC system that was over 20 years old, it was definitely in need of repair. After extensive research online, I came across Yamil and his team at 4 Seasons and can say with ease that their great reviews are 100% well deserved.

    Yamil was extremely responsive with great communication via text and I was able to squeeze in an appointment the very next day. He came out and diagnosed the problem quickly and gave me a few options to repair, but in the end, I decided to replace the entire HVAC system.

    That being said, he and his team were able to schedule the full install only two days later! The team was very professional and laid out coverings on the floors where they walked throughout the house. Entire removal and install was done the same day and I now have fully functional heat and air again!

    Highly recommend Yamil and 4 Seasons for any HVAC work. They are an honest family business that do quality work that's hard to find these days. Will be using them from here on out!

    5

    Excellent service!! They were able to come by quickly and efficiently fix my air blower! I recommend them fully!

    5

    Vicente’s customer service and skills have no parallel. Our experience with 4 Seasons was great and would recommend to everyone needing AC repairs. Vicente really cares about getting things done cares about the customer. Competitive price is a plus.

    5

    I had a great experience with Yamil, but the story starts way before we crossed paths.

    When I moved into my house two years ago I had my previous HVAC contact come in and inspect the units. I had done a full replacement in my previous house so I'm fully aware of the investment HVAC issues can lead to. They immediately let me know that the evaporators on both units had been installed backwards by the builder (I'm the second owner of a home that was 4 years old when I purchased it).

    Under warranty, I had the evaporators repositioned, and that was that. You would think...

    Two years later a thermostat stopped responding and, through Google reviews, I found 4 seasons. Not only did they have the most reviews, they had the most attentive, and responsive, owner. I made my decision.

    The first visit was a piece of cake. standard service, but with a heads up that the "computer" controlling my damper system was on it's last legs. He let me know it was on the fritz, but also said I could likely get a few more months out of it by switching the motor that wasn't responding to another channel. We did that, and I paid him a nominal fee for checking everything out. Done.

    But then, while the troubled thermostat came back to life, the main control for most of the house stopped responding. I texted Yamil--it was after 9pm at this point--and he immediately texted back. Turns out the computer that he warned me was about to fail, almost immediately did.

    Assuming one of the two motors on the dampers were partially the culprit, we replaced them as well as the computer/control unit. But, and some of you might think "of course," we found another problem. Mold.

    Turns out we had been living with mold flowing through our house for two years. All because the original evaporators were positioned wrong and allowing moisture to flow through the system rather than draining as designed. Something the previous HVAC crew didn't think about.

    I'm sure some of you reading this (if you've made it this far) are thinking I was terribly up-sold. Initially, I'd be inclined to agree. But, rather than replace everything, Yamil let me know he could work from the heater forward and that my outside unit would work fine with the new evaporator. Others may have counted it as a total loss, and I'd be looking at 3-4x the price for which he quoted (and completed) the work.

    In the end my wife and I both feel good about the decision we made, but I'll post some before and after pic's to let you decide. I didn't expect any of this from a 6 year old house, but more often than not faulty installation is to blame vs faulty equipment (input from a different contractor).

    If I'm looking for anything negative, it's punctuality. Yamil is usually a little later than he'd like to be. I'm sure it's a sole-proprietor thing. Not much...just give him 30 min or so on his arrival window.

    Edit - no need to apologize re: the slight delay Yamil. I had to find something to criticize...no one's perfect!

    5

    We’d been told the state of our downstairs AC unit meant our only option was to replace it, which we couldn’t do, and that the upstairs unit just wasn’t able to handle the heat of August in Texas. A relative gave 4 Seasons a call. Vincent arrived within a couple of hours and assessed our situation. After checking the units in the sweltering attic heat and then outside, he detailed how both up- and downstairs units were compromised and that the best solution truly was to replace. However, working with the budget afforded us, he agreed to repair and warrant them for a limited, yet generous time. He’d come to our home during the time he had before a scheduled client and needed to go, but not before getting the upstairs to start cooling enough for some relief overnight. He called when he got home that night to check that it was indeed cooling! He returned with his crew the following afternoon, and they worked into the night. A new thermostat was installed. They took apart the units, cleaned or replaced the parts, put them together again, and serviced the entire system. Vincent followed up the next morning. It was obvious that Vincent and his team must take great pride in their work. They weren’t selling. They were problem solving and doing it with professionalism, honesty, and skill. Vincent explained each step. We appreciate their expert repair, and even more so the consideration, fairness, and kindness Vincent led with throughout the process. What a blessing! With their good work ethic, good will, and good results, this team at 4 Seasons has won our business.

    5

    Yamil and crew came the same day that I called them and confirmed that my compressor was out. He was thorough and guided me through every step of the diagnosis. His crew was on time and repaired my condenser expeditiously. I highly recommend if you want an honest assessment.

    5

    ​I can't say enough good things about Vincent. When we had an urgent case, he responded immediately to the request and was on-site incredibly fast. He was friendly and took the time to explain the problem in a clear, straightforward way, which allowed us to make an educated decision. I would highly recommend his service to anyone in need professional and reliable service.

    5

    Vincent’s professionalism is matched by his genuine human touch. He maintains a strong, helpful social presence and operates with a rare degree of transparency and a good heart and willing to help people. You can immediately tell he values integrity over upselling.

    I cannot recommend him highly enough. If you need HVAC work done right by someone you can truly trust, look no further.

    5

    4 Seasons AC and heating did a fantastic job on fixing my AC. Vicente was extremely informative, knowledgeable, and insured. My project was completed in a very, very timely manner…
    I would highly recommend them to anyone.

    5

    Our HVAC technician came out late at night when our family had no heat, and we are so grateful for his help. He quickly diagnosed the issue, explained everything clearly, and gave us solid recommendations for the next steps. Most importantly, he made sure we had temporary heat so we could stay warm and safe overnight. His professionalism, kindness, and dedication to his customers truly stand out. Great service and a great business. I would absolutely recommend them to anyone!

    5

    It's natural to have some level of anxiety when you are about to invite a contractor of any sort in your home to fix a problem. Well that anxiety was quickly put at ease with Mr Vincent. Why?
    1. Communicated what time he was going to be there, gave updates of time of arrival until actually arrival.
    2. Enter home with respect and understanding for issue at hand providing assurance that he is going to do his very best to find the problem.
    3. Communicated every step of the way on every action being taken, looked for root cause and solutions, asked questions before taking any action.
    4. Followed up after departure to ensure all was still working.
    5. Maintain commitment in doing what he said he would in getting the appropriate parts, installed and then waited to ensure all was working before departure. I could go on and continue to share what an outstanding human being Mr Vincent was, but what is important to any customer is that you are getting the truth, wisdom and expertise complemented with professionalism which is some of what we all want versus some just trying to take your money. HIghly recommend this gentleman at 4 Seasons for your HVAC needs. Much appreciated!

    5

    Awesome place. Called me back immediately and answered all my questions.

    5

    Great service, and very professional. Thanks DK Air!

    5

    We have been working with DK Heating and Air for 15 years now, and they go over and above to take care of our clients in need of servicing or repairs. They are our number one vendor for AC and Heating needs.

    5

    Got a quick response. The technician was very knowledgeable. Fixed my problem right there on the spot in short order, which kept the cost down. Good company.

    5

    Ethan immediately found the issue with my inside ac unit and ordered the parts required to fix the issue, something I certainly could not have done on my own. He was efficient, respectful, and patient with all my questions. 2nd time using DK Air Conditioning, and both experiences have been excellent. This will be my go-to company for future needs.

    5

    Great company with great people behind the company! Always coming through for their customers

    5

    Great company & great people!! Definitely will be using them again!

    5

    Best A/C company around!! Very responsive and has always down right by us!

    5

    Ethan was on time and very professional. I would highly recommend DK Heat and Air.

    5

    Extremely professional and amazing family owned business! They will take care of all of your heating and cooling needs.