Reviews of local pros in Plano, Texas

We got excellent service and a wonderful new unit. Our house is now more comfortable than it has been in the over six years we have lived in it. I was shocked that some simple redesign resulted in such a dramatic improvement in the effectiveness of our system. I only wish we had done this sooner. Thanks!

My family isn't in the cold anymore! My unit stopped working one day this winter and I found and used B & B Air and Heat, Awesome! They took ownership of the problem and came out the same day and fixed my unit! They were very nice and caring. So if you are reading this I would call B & B Air and Heat, you won't be disappointed! I Definitely Recommend Them!!!!

B&B air and heat is the most honest HVAC company I have dealt with! Their installers were very professional, they did not leave a mess in my house or my yard. Replacing a broken HVAC unit can be very overwhelming due to the cost and sheer magnitude up the job. They were perfect the entire way, kept me updated and there were no hidden cost. I highly recommend them.

I have used B&B for my HVAC services for over twenty years. They have always provided prompt, professional service. Their products are top quality at reasonable prices. I highly recommend B&B Air Conditioning and Heating company.

Simply put, these guys are awesome. They were so nice. Great group of guys. The identified my problem and fixed it the same day. I ended up needing and entire unit replacement. Thinking that I would have to sit in a cooler of dry ice for a few sunsets, I was surprised to discover that they would have me up and running with the replacement the same day! fantastic. highly recommended.

These guys are scam artists and will take you for a ride. It took me 4 tries to even get them to come to my home to look at my AC unit, and after 3 weeks and over a dozen phone calls, these guys STIL HAVENT EVEN SENT ME A Quote for the repair. They took $100 for a diagnostic fee and I am now pretty sure they didn't even really check anything. They are scam artists and have no idea what they are doing or how to respond to customers in a timely manner. I am having to start from scratch with another AC company and recommend that no one use these guys.

I called about getting my AC checked out. The staff were friendly on the phone. I was able to get an appointment the next day. The technician arrived on time and took care of my problem without trying to sell me any additional services. The whole experience was great. Will definitely use them again.

Great service! I have several rental homes in Dallas. I always us B&B Air and Heat because of their customer service and competitive pricing.

We have been using B&B for years. We just had our AC checked, to make sure it’s ready for the upcoming spring. They charge a very low fee to come out for an inspection. He found a couple of issues & repaired them for a reasonable fee, saving us from more costly repairs down the road. He was friendly, professional, explained everything until we fully understood & even helped in another area, going above & beyond. I would highly recommend them!

Invested, knowledgeable, and trustworthy. When it comes to needing HVAC work B&B provides for your every want. Troy and his crew educated me on the many details of choosing a new HVAC system for my home. The pros and cons of each option were reviewed. From them arriving exactly as planned to the detailed finish work, I was so impressed with these men. You can see in the work B&B prides itself on attention to detail. During my install, I felt every measure was taken to protect my home. I chose a two-stage, 19-seer compressor and a variable speed furnace (Do not worry Troy will explain.) I am beyond pleased with how comfortable my home is now. I cannot believe how quiet the fan is. Thanks again B&B for quality service.

I had to have additional circuit breaker added for 2nd set of heating strips to be connected. I think this should have been done during installation since the same company did the initial HVAC installation. I was charged 425.00 that I feel should have been covered with the installation. Besides this, I have always been satisfied with services and pricing provided by B&B.

Owner and operator Troy is the absolute MAN!

I honestly can’t say enough about this man. His knowledge, understanding, professionalism, and willingness to go above and beyond the call of duty is something not seen let alone experienced since before the pandemic. “On a lucky day”

I called him on a Sunday afternoon, fixed the same Sunday afternoon. Troy is a sterling example of how business should be conducted.

Thank you again sir,

Stay cool 😎 🥶

I have used this company for decades and will continue to use them for my heating and cooling systems. They have fixed systems for me and replaced
them when necessary. Troy is honest about what I need done and wants to show me the problem to be sure
I understand. He will do what needs to be done to prolong the life and efficiency of my equipment without pushing unnecessary purchases on me. I highly recommend the superior level of work done by B&B.

I really appreciate that Troy and Steve could come out when I was free between my two jobs. They not only fixed the issue, they put in a valve so that I can fix it myself next time and avoid an emergency sevice call.

We are very please with b&b services. This way are first time using this company, we called because we where having problems with are ac unit. The office staff was very kind and professional. B&B sent their technician out the same day . Ben did a great job . We are very pleased . Definitely recommend BB Air & Heat . Referring all our family & friends.

Thank you kindly

It's 103 degrees outside and my AC unit decided to stop working late one night. I called B&B the next morning at 8:00am and they had Ben out to help us by 10:30. He was here less than an hour and our AC not only blows cold air again but also functions better than before. We couldn't be happier and we highly recommend B&B.

B&B has been servicing my home and my rental unit for several years now. I swear by them. I've just completely replaced my air and heating units and felt like I received a very fair price. The service is amazing. Rick always goes out of his way to make sure everything is working perfectly. I give B&B 5 stars!!!

Home Advisor put me in touch with B&B Services for air conditioner repair. It turned out that I needed a new outdoor unit for my central air, and Troy Berry of B&B Services was informative, professional, and friendly. He gave me a good price, and the service job was done quickly and efficiently. I highly recommend this business.

The team worked efficiently and always kept us updated on the next step while in the process of completing the installation of the unit/ duct work. They also made sure everything was clean once the job was done. We will make sure to give them a call if we need any further work.

Troy came to my house right away and identified the problem with the AC water drainage on the inside unit within the house. He was accurate, fast, and thorough with the problem. People need honest companies like B&B Air & Heat.

B&B performed my annual air conditioning services. No problems encountered. The office kept me updated on their arrival. The service fee was satisfactory. I’ve been using B&B for several years and have been pleased with their services.