Reviews of local pros in Plano, Texas

We have been extremely satisfied customers of University Air and Heating for years. They really know what theyre doing, they thoroughly explain issues, theyre efficient and very honest. We highly recommend them!!

We recently needed help with our air conditioning and we called University Air. They came promptly and fixed our problem. They were very professional and very helpful and their charges were very fair. We highly recommend them.

I was so pleased with this company. John was our tech. He was on it from the moment he got there. Reasonable pricing, outstanding service! Thanks John!

Our heater wasn’t working and John came out and got us up and running! He was kind friendly and quick we’re so grateful. Thanks John for your fast response it’s appreciated.

The worst experience. We had University come out for what I would assume to be a routine service call - addition of refrigerant to our system - and they left us with a huge issue we are still dealing with - water damage in our house. Unclogged a primary condensate drain that caused a water leak into our ceiling. Came back twice to look at it but ended up with no resolution and leaving us to now file a claim with our homeowners insurance. 1 year labor warranty? Nope. Insured? It’s not helping us with damage we have since their visit - so what’s the point of being insured if not to help your customers? Sigh. Our $273 service call is now going to be thousands of dollars out of our pocket.

Galen is the best guy around ! Told me my capacitor was done for gave me a great deal fixed up my unit immediately!

Amazing service I called in and they came out within 30 minutes Galen and his crew were fantastic they told me my ac unit was low on refrigerant and filled it back up will call again if needed !

Galen was on top of it! Excellent comunication, professionalism, with a charming smile the whole while.
We highly suggest him and his team for local support and repairs!

I've been a University Air and Heating client for more than 20 years. A family run, veteran employer, full time business. They bring the tools and supplies ready to work. And they'll check back with you after the work is done.
Highly recommended.

We've talked to Galen on the phone about our fan motor on our heater. He's very knowledgeable and kind. I feel like he went of his way to help us troubleshoot the problem. Thank you, University Heating & Air!

Galen at University Air and Heating quickly identified the problem with one of our AC units- we were low on refrigerant. He showed us exactly how low it was in a way a layperson can understand and told us exactly how much we’d need to keep the unit happy. He explained how the pricing for the refrigerant works and charged us fairly…. Truth be told I was expecting to pay much more but he just shrugged and told me that’s all I needed! Great attitude, quickly responded to my request for service and boy what a difference a little bit of coolant can actually make… about an hour after he was finished i grabbed a blanket to keep warm inside my newly chilly house!!! Veteran owned by the way- if you are looking for integrity and honesty this is the guy to call!

Technicians came to my unit and promptly checked out the system. He was professional, knowledgeable and expedient. University Air & heating have provided me with excellent service for 5 years now. I recommend them for your service and malignance needs.

My A/C went out and Galen got to our scheduled appointment 30 minutes early!
Got the work done quickly and promptly! Life is back to normal! Can’t rave enough about this company! Nice people and veteran owned. Money well spent!

I could not have had a better experience with our AC service call. Galen was professional, punctual, capable, knowledgeable, and extremely reasonable with the service charge. Don’t tell Galen, but, I had expected to pay more. He got our heat up and running in a very short time and couldn’t have been nicer. He is definitely my new AC guy! I will highly recommend his services to my neighbors and anyone needing AC service!

Called them mid morning about an issue with our heat pump in AC mode and they were able to schedule a technician to come out the same day. I told them what was happening they gave me a time frame of 2:00 to 3:00 PM the same afternoon. They showed up before 3:00 PM and checked the unit out, hosed down the outdoor unit, and checked compressor coolant pressure.

Galen and co-worker very professional and knowledgeable. Had a quick response to an emergency situation related to my a/c / furnace and water heater on a late night Sunday. Service charge for this issue was very reasonible. He did the ROUTINE a/c check in addition to the emergency service which saved me another service visit fee. I highly recommend his business.
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We found University Air & Heating to be very reliable and thorough in installing our new air conditioner. We could not be happier with the results. We would highly recommend them.

VERY PROFESSIONAL, AND TOOK HIS TIME TO FIND OUT THE PROBLEM.

Thanks B&B AIR and Heat for your honesty an pricing u guys rock.

Troy is a honest person and friendly.

Everything was excellent! Great prices, great customer service, and great quality work!