Reviews of local pros in Plano, Texas

Stefano and his team are amazing to work with! He was the only contractor who listened to what I really wanted and was willing to get creative to give me the bathroom of our dreams. We completed nearly a full home remodel with his team that included: Replacing carpets and laminate with tile look hardwood, painting wood paneling, replacing hardy board with drywall, de-popcorning several rooms, filling the sunken living room, painting, new lightning, complete gut and reconfiguring of master bathroom/closet, and gut of guest bathroom. Overall we had the team working on our home for over 2 months so I feel very confident in recommending Star Home Remodeling.

He was easy to work with and took great pride in managing the project and making sure our home was respected and worked on properly. When any question did arise, he was quick to jump in and help.

Fun to work with, helpful throughout the process, honest, transparent pricing, solid workmanship, and nice crew. I encourage you to call Stefano and the team at Star Home Remodeling for any work you are considering!

Poor service. I have used their service 4 times, and will never use them again. I will start off by indicating that I had one of their handymen come out and hang a new ladder assembly upstairs to access the attic. That individual and that job was performed to my satisfaction and the ladder still works. With Andy On-call, you don't know if you are going to get a 'handy man' that knows what he is doing, or someone out to take your money. A one year warranty isn't enough time to evaluate all their work (hanging cabinets) . Should have known better than to use them, when I asked them (along with other work I was having them do) to hang 2-multi-function 'rubber maid 'Fast Track'' tool supports in the garage (holds multiple hangers for electric cords, bikes, tools, or toys). I wanted them near the door to access the house from the garage. The A/C refrigerant lines run into the house on the other side of the wall (compressor located outside the garage on other side) and I didn't want to damage these new lines, so I decided I would have them "a professional' do it. the came shrink wrapped with the screws and wall anchors. He removes the shrink wrap, then makes an attempt at finding the studs behind the gypsum board (uses a hammer to tap the wall and listen for a more solid contact), then takes his hammer and Nails the "Screws" into the gyp board. :(

My kitchen cabinets are pulling away from the walls, and I wanted that addressed. After I emptied all the cabinets, "Andy On Call" removed all sections of the cabinet, and carried them outside to the front yard. I thought the work was going to be good, as I hadn't considered it would require them to be completely removed. Then he reinforces some of the corners, , and rehangs them. 2 years later, they started pulling away from the wall again.. Andy On-call only has a 1 year warranty.
This same repair man was supposed to patch a hole near my roof (2 story house) above the gutters, to keep the squirrels from accessing the attic. I was not satisfied with him placing sections of siding over the holes, which he used nails to affix into 1/2 plywood. He guaranteed it would keep them out. When I had to call him back out 6 months later, because the squirrels were getting back into my attic, he responded "they just moved the siding over and got in". He made another attempt, but 1 month later after that failed, I rented a ladder from Lowe's, and removed the previous patch, and made my own from 2 sections of metal flashing, which I used 'Liquid Nail' and screws to attach to the wall. 2 years later, and so far so good, but squirrels are persistent.

Looking for an organization that will stand behind their employees (contractors) work with more than a short term warranty.

I want to thank Andy OnCall for the great job they did today!  Andy OnCall performed the work at a professional level and was very friendly and courteous throughout the project. I really appreciate that they moved our appointment ahead of schedule when they had a cancellation. Everything was completed exactly in the estimate and Andy OnCall did a fantastic job.  I will definitely use your company again for any future home improvement projects.

We got David and did a very poor job on repairing our laundry door, fought with us on fixing what he did wrong and yelled at my husband! My husband was so patient and friendly with him and did not deserve to be spoken to that way and David was extremely unprofessional the way he handled the whole thing! It was like the idea of customer service was completely out the window. Spoke with the owner and barely got an apology. Left us with a terrible patch job since he did not use the tools we were promised when we made the appointment so my husband still has to work on it. I am still considering calling the Better Business Bureau.