HVAC reviews in Richardson, Texas

First of all, the technician that came out was very kind, informative, and offered great ideas. These guys were our first and only call. We refer them to our friends and family and will do business with them again

EHS installed a new split system for the second floor of my home. David explained what I needed and gave me options with explanation of each. Rocky and his crew were super fast and efficient for the installation. They cleaned up afterwards and you would have never even known they were there. This system heats and cools so quickly. You cannot go wrong with EHS. Highly recommend.

You know the feeling when something breaks when you least expect it? Well, these guys came out right away. They were not only courteous and professional but hard working, and provided the service of excellent quality. I would definitely recommend them to my friends and family. It is so refreshing to come across honest and hardworking folk.

The Efficient Home Solutions team come out twice -- the tasks were to increase the CFM, and tune-up the A/C unit servicing the Master Bedroom, and to install a Whirly bird type Exhaust fan on the rood. Both times they were courteous, efficient and clean. They put down drop-cloths, and picked up debris generated from the installs. The price was fair and reasonably -- my wife shopped around --. We are very pleased with the service and price, as well as the professional manner they conducted themselves. Thanks again, David and the EHS team!

Great people. Dennis Moore is one of those geeky technicians who can fix just about anything. They worked on our very old system, fixed it for less than I expected, and didn't push us to buy anything new. We were resigned to putting a big chunk of cash into a new AC for the summer, but thanks to Dennis, now we can put it off for a bit longer, so we can save up for it. Loved the company, and I will recommend them to all my friends.

I frantically called EHS as I came home to an A/C that blew hot air. My technician, Rocky, quickly diagnosed the problem and informed me I needed a new controller. He gave me a quote and offered to drive to Plano to get the part same-day. As my home warranty would cover the cost and installation of a new controller during the normal work week (this was a weekend-night), I declined.

I was pretty bummed my unit wasn't going to be fixed but as Rocky was re-assembling the unit, he noticed that ants had made themselves at home within the unit. He showed me their nest and explained that ants cause controller damage. He then offered to try and fix the controller until I could get a new one--I gratefully accepted. Not only did he fix the controller, but he also gave me advice on how prevent this from happening in the future.

All in all, I was VERY impressed with the company, but clearly Rocky in particular. I cannot say enough good things about him. I would recommend Efficient Home Solutions overall and Rocky in particular. I'm one happy customer!

I was very impressed with the professionalism and expertise at Efficient Home Solutions. One of my guest rooms was not heating properly and was much colder than the other rooms. David resolved the issue and educated us on why it was happening and other very important information about our system.
I’m grateful for their help and now our guests are much more comfortable!!

They damaged one of my AC units and still insisted I pay for it with childish and unprofessional messages. It was a baffling and stressful experience. DO NOT TRUST if you care about your house. They operate quickly and carelessly and bank on the fact most homeowners won’t check their work. It took two months to get them to finish the job and my damaged unit just got taped up in the end. TOTAL CROOKS and liars in a slick marketing package

Last summer we noticed that our air conditioner never cycled off. We called David Rivera at Efficient Home Solutions and he came out to assess the situation. David said that our AC was “starved” for air and needed more air flow. He suggested that we add a return to increase the air flow. So, we did. And, lo and behold the AC cycled off! We highly recommend David and his team.

Great work, knowledge well, bilingual 👍👍👍

Very professional, friendly and honest !! Strongly recommend Elite Air. Oscar is an excellent technician!!!

Highly recommend Elite and his professionalism. He was right on schedule, paid attention to detail and answered all of my questions.

Oscar Is amazing
Fast, responsive, digs to find problem, is value priced and always trustworthy- he manages our home and properties
Does a quality job. A real Texas Gentleman

Oscar and his team worked literally until 11 pm to solve our issue, and our AC is once again cold and reliable; I highly recommend them!

My little house has never had central ac or heating, its an older home. They (Elite Air Services) came out and talked about the square footage and helped me choose what would work best for cost and efficiency.
Would recommend them again.

I have use Oskar and his team for multiple projects/services now. He’s easy to work with and super responsive. Highly recommend for any HVAC needs.

Very professional, fair, and punctual. Had a bid for $979 to repair heater, from a "reputable" company that does a lot of print and TV advertising. Seemed kind of high to me. Called Eli at Elite, gave me a ballpark price over the phone, was here in under 30 minutes, and after going to get parts (which SUPPOSEDLY by other company had to be ordered due to age of unit), was finished within 3 hours from initial phone call. Eli is AWESOME! AND, ONLY $500. So almost HALF of other bid. Do yourself a huge favor and call him FIRST. I've been a contractor for 40 years, and he will be my ONLY A/C referral from now on.

Very disappointed in Elite Air. They were assigned to me by my warranty company. Multiple calls went to their voicemail (and were never returned) just to get us scheduled for an assessment. It took 7 days for them to get on site. Then when a new unit (condenser) was recommended by their tech they sat on the next step of coordinating with Warranty Company to obtain that new unit. Once I escalated, Elite Air had someone (Linsey) get involved - to quote her “We just want to make sure you are taken care of as soon as possible”. Rather than continue with the repair, she then presented us to purchase a full, new HVAC system rather than repair (full replacement was not covered by warranty). When I decided to simply replace the broken component, which their tech said needed repaired (and would be covered by my warranty company), they “suddenly” terminated the work order and refused to fix the original issue. When asked for an update and reason for this termination, further communication from the company went dark. Did not experience the same 5-star ratings as others.

Oscar is the best I’ve ever seen. He is diligent, does his best to extend a HVAC to maximum life span and the. Some and his new work is terrific

I’ve now know Oscar for 7 years or so and he’s my go to guy

My iComfort thermostat has been inoperable for an extended time period three times in ten years. My previous unit ran for 14 years and I was never without service. For that reason alone, I will not purchase nor recommend anyone else purchase a Lennox system. They are marketing company and do not stand behind their products.

Bad Choice. We bought a high end Lennox system last year through Costco and really regret it. Lennox has the worst customer service that I have ever experienced. The wifi thermometer keeps malfunctioning. Called multiple times and waits forever. Finally get through and they are rude and unhelpful. Asked to speak with a customer service manager and they told me that Maria Sandor would call me back but she never did. Now no way to get through except to go through the wait again. Could not be more frustrated and disappointed. Please buy another brand because you will regret buying from Lennox. Dealers pass the buck to Lennox and Lennox passes the buck to dealers. Vicious circle that has no end.