Home Services reviews in Richland Hills, Texas

I started my TruGreen contract last year and they promised us that our grass would turn green in a few months and all the weed would be gone. They did about 6-7 treatments on our front and side lawn. However, they completely burned the grass on both application sites (I'll attach before and after images as well). We of course then contacted the manager Debra and she came out for an inspection and then promised us she'd return 100% of our payment however she only repaid us about half and then stopped picking up our calls when we tried to reach out. This is unacceptable behavior!!!! I hope others read this and are aware this could happen to you as well. We had to pay a little more than a thousand extra to get new sod delivered and installed.

I’ve used TruGreen for 4 years. The first 3 years were a decent experience except for their annual effort to double my bill. This year has been a nightmare. One of their phone reps closed my account for several months without my informed consent, I have been lied to more times than I can remember about when service technicians would come by and the services they would provide. And,l the worst part is my yard has never looked worse. After years of lush healthy grass, this year I have numerous bare patches of dead grass and dirt where green grass was last year. I have had to personally purchase several pallets of sod to fill some of these patches. Worst customer service I’ve ever experienced.

⭐️ 1-Star Review

We’ve been using TruGreen for almost 7 months now, and this has been the worst experience we’ve ever had with a service company. Their communication is terrible — you can never reach anyone, and they claim they’ve been calling us when they haven’t. We’ve wasted our money, and we still have no idea what’s going on with our service.

On top of that, they completely destroyed our grass in both the front and backyard. Every time we call, they say a manager will get back to us, but no one ever does. It’s extremely disappointing and unprofessional. At this point, it feels like we were scammed. I would not recommend TruGreen to anyone.

Have been using TruGreen for years, probably around 12years now. Neighbor’s on both sides of my lawn have weeds. Without TruGreen my neighbors weeds would over take my lawn! But instead the weeds stay out of my lawn. If some weeds do manage to get in , all i have to do is open the Trugreen app and they come out and take care of it. They communicate very well and if i ever have an issue or something they are easy to get ahold of.

I have used TruGreen lawn care for over 25 yrs and I have had great service and results.

Jason listened to my concerns about doing a thorough job and then delivered. After completing aeration in each section of the lawn he had me look at his work and confirm it was acceptable. I can be particular about work being done and I appreciate the fact that Jason did not get irritated when I met him to talk about the job before he got started.

Life lessons, make sure to provide time before giving initial reviews. Customer service was great, everything seemed well but as time has passed my lawn has gotten worse than when I started this service. My neighbor and I used the exact same Landscaper and used the same services, however, we both cut ties with them at the same time and I searched for someone new and my neighbor does everything himself just doing the basics not attempting to do anything beyond normal cutting, seeding and weed treatment. I can legitimately say, his lawn looks significantly better and he has even made a comment that he thought I was doing weed control. They offer additional treatments complimentary between normal ones if needed but they have come out and treated the area of concern and now that area is worse and spread to a larger area months later. Not sure what os going on but highly recommend not wasting your time.

So far, i am liking my trugreen experience. My lawn looks good and growing well. Thanks Trugreen. 10/6/25 Well, lawn is greener than before still working on the weeds, all in all, it's a work in progress am happy with it. Thanks TruGreen.

We have just begun using Brite Janitorial services. We are extremely happy with the results! Jennifer is a pleasure to work with.

This company takes care of our cleaning needs at 2 of our locations, they do a great job. They are professional and trustworthy.

We have used Bright Janitorial for many years. Family owned and operated and it shows by their customer service, they care about about the cleaning service they provide it is first rate.

Excellent service with affordable price.
I am very impressed with the results. They were very knowledgeable and thorough.
I will definitely recommend this cleaning service company to all my friends.
George was very friendly and polite.

Excellent quality and couldn't ask for a better team. VCA Katy Trail loves the job they do and the interaction with the staff. Professional, kind and very accommodating. Laura is one of a kind and very much appreciated!

Excellent and very trustworthy! Elizabeth, George and the crew are excellent in what they do. I will continue to use them and you should too! They are very reasonably priced and give the utmost service.

My vinyl tile floors were in dire need of help. They had yellowed and "dirty" places that would not come clean.

Two people from Brite Janitorial showed up on time and began unloading their equipment. Within a few minutes, the yellow and black were coming off. In a few hours, the floor looked like new again, white and shiny!

Afterwards, cleaning each day was a breeze. The mop actually glided over the "new" surface. They even gave me a no-residue cleaner for the mop water. No more streaks or spotting. I will definitely use them again.

Brite does an EXCELLENT job!! Our facility has never looked better. Great service and very friendly. Highly recommend!

Brite Janitorial did a fantastic job cleaning our carpets and VCT tile. We would highly recommend!

Highly recommend! We have been using Brite for years. Great family owned company. Service is fantastic, quick to respond, great customer service!

Great people . Hard working and very friendly.
I highly recommend Brite Janitorial Service for you floor and carpet cleaning. You won't regret it.

Brite Janitorial is absolutely the best cleaning service! They are punctual, services are thorough, and very reasonably priced. I highly recommend Brite Janitorial to anyone looking for cleaning services.

We have been using Brite for many years for our business. They are awesome. They come out when we're closed so it doesn't affect business hours. Highly recommend.