HVAC reviews in Rockwall, Texas

Conner was our tech and he went above and beyond to met our needs. There was a miscommunication either job however Conner went to get the supplies he needed and did the job rather than rescheduling for another day. He was thorough and so kind. We’re very grateful for his worth ethic and Lyons Heat and Air service.

The service tech was top notch. Friendly, informative, helpful, knew what he was doing and could explain things very well, and got the job done and under 2 1/2 hours. That includes having to go and get the part. All in all, he did a great job.

Shoutout to Conner Cordell from Lyons Heating and Air! Instead of just resetting the breaker and seeing our heat turn on he kept checking until he identified the problem. The problem with our heat pump was not obvious and he really took his time to figure out what was going on. He explained everything that needed to be fixed and even helped me transfer our HVAC warranty into our name (it was still under the previous home owners name).

He also helped me with figuring out how to get our HVAC running more efficiently and identified some totally blocked vents that we got cleared and running. Very responsive and helpful. We’ll be calling Lyons for all our future HVAC needs!

Jose Martinez was awesome he is a very dedicated tech. & he did not leave until he checked everything out throughly he ran test on our unit until he figured out what was causing our compressor to shut off he took pictures & got with his supervisor to get a new compressor ordered. As far as the cost questions below this was a brand new unit so it was still under warranty.

Kyle came out for our winter tune-up and was fantastic. He was professional, courteous, and very knowledgeable, taking the time to explain everything thoroughly so we could better understand our system. It was a pleasure to have someone like Kyle service us, and we hope to see him again in the future. He is a great asset to your team!

Came out quick and fixed my AC for a fair price!

Recommended them to a friend and she loved everything about their service and pricing! Thank you!

Wonderful guys.

Responsive, dependable, reasonable

Very professional, easy to work with. They put a new system in our home and did an awesome job.

Awesome customer service. The technician was friendly and on time. Great pricing and would highly recommend to anyone.

Simply the best!
From design & planning to completing the installation.

Highly recommend to all!! They are our go to for all our heating and air needs!
Prompt and diligent with their time!

this company has been to my house over 10 times with the same cooling issues. still can not get it fixed. another issue is they are never here when they make the appt. Im not talking about hours late, Im talking about days late. They never call to say they wont be there so you end up having to take multiple days off work to be here when they arrive

Metro installed a new AC in our home and they gave us the best bang for our buck! The service was outstanding. Very knowledgeable and up to date.

Metro Heating & Cooling in Dallas installed a new Lennox comfort system in my home a few months ago. The folks at Metro were incredible. They are friendly, professional and punctual. I was very impressed with the installation and how clean they left everything. I had the wifi thermostat installed as well. The service technician walked me through every step of setting it up and how to use it. Metro is not your everyday run of the mill HVAC company. They are top notch professionals who do what they say they are going to do and don't pull the old bait and switch as so many other companies out there do. I am equally impressed with my new Lennox unit. It can control different zones in your home making it extremely efficient. My electric and gas bills have been reduced substantially. I can even control the unit from my cell phone! This is the most advanced system I have ever seen. Lennox has really put out an outstanding product here. Thank you Lennox and Metro Heating & Cooling for making my house so much more comfortable and my utility bills so much lower!

The technicians are extremely kind, but they've been out here twice and my ac is still not fixed. I called Friday and was told someone would call and come out. Nothing happened. I'm extremely dissappointed and would not recommend using this service. $300 and over a week later and my ac is still not completely fixed.....

Our air conditioner shut down at 11 PM and at 8:15 the next morning I contacted MHC Air Services and they had a technician here by 10 o’clock. Found out the problem needed a new fan motor and within two hours. The job was complete by professional technicians.

Great service and very professional. They responded quickly and had our AC back up in running during the heat of the summer.

We moved into our house 18 months ago which had a 10 year old high end Trane system which had been installed by Metro. The system had a complicated air filtering system and we had Metro come out to show us how to do proper maintenance when cleaning the filters. The technician was extremely helpful and knowledgeable. He explained everything in detail and showed us how to properly clean the filter. He also did a seasonal inspection for a very reasonable price. We have had two more seasonal maintenance visits and each time Metro was on time and very professional. I highly recommend this company for your AC and heating needs.

This is one of the most professional service companies I have dealt with. Polite, informative, responsive, & caring. Prices were fair and the technician was on time. The system was serviced correctly the first time. I highly recommend Metro Heating & Cooling.