Plumbing reviews in Rockwall, Texas
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This was a visit to finish an earlier project. Zeke and his helpers were knowledgeable, efficient and friendly
This is the second major job they did for me. Next time I need a plumber, Straight Shooter is who I will call -
Josh did a fantastic job fixing multiple issues in our older bathroom. He was here when he said he would be, worked efficiently, and went out of his way to help me. I appreciate it, and will definitely call him again!
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Had a main drain clog on a Sunday morning and Straight Shooter was able to get Sean and Josh out within a few hours to clear the out. They were friendly and thorough in walking me through the options and did a great job clearing the clog and giving me preventative solutions for the future.
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Jason McCurdy from Straight Shooter Plumbing and Rooter WAS EXCELLENT!
Call in an emergency call and Jason McCurdy arrived in record time. Jason cleaned up after and my problem was resolved .
Thank you to Straight Shooter Plumbing and Jason McCurdy. -
Pros: We had a pipe break on our back outdoor faucet. We called at 8am and Jason was out by 10am. Super informative and did a wonderful job. 5 stars for Jason.
Disclaimer: I'm not a plumber and dont pretend to know the prices. Take the post with a grain of salt, because we are ignorant to these sort of tasks Lol!!!!!
Cons: The price. (Seemed steep, but we were in a jam, no water to the house, and he arrived fast. So, we did what we had to do.
All in all, great service, friendly staff, and efficient. Very sarisfied with the repair. Thank yall for helping us out!!! -
Shawn did an amazing job both times he came out to work on our house plumbing! He works hard and efficiently. He came out with short notice which was very much appreciated! He is very honest, a hardworker, and does excellent work! Would hire him every time!
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Arrived when I needed them. They were on time. They diagnosed my plumbing problems with ease. They were competitively priced. They explained everything I needed to know and answered all of my questions. The tech was fantastic as he was both knowledgeable and efficient. They even gave me a fridge magnet to remember them by! Great service.
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Emergency Leak! Called Straight Shooter. Shawn came right away and fixed my leak. Great Job Shawn. Your a hero. Thank
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Zach Racette and Jason McCurdy did a great job fixing the leak I had with my sink and dishwasher. They were quick to get parts and get everything back up and running smoothly!
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Sent a technician quickly. Very personable and knowledgeable and got right to work. Diagnosed the issue and got us back on track. They even followed up to make sure I was satisfied. I will use them again.
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5-Star Service, 6-Star Integrity!
This is hands-down the best plumbing company around.
Upfront Pricing: Clear, transparent costs provided before the visit.
Amazing Technician: Shawn was knowledgeable, on time, and completely honest.
Saved Me Money: Shawn advised against an unnecessary part replacement and honored the pricing, showing true integrity.
Seamless Experience: Excellent service from the office staff through to the completed job.
This is now my permanent go-to plumbing company. Highly recommend! -
Zach was on time. Looked at the issue and fixed the drains. He also gave me some good guidance on A/C condensation and water heater maintenance.
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Josh took care of my our issue right away, he is extremely knowledgeable and explains everything before he does the job. He’s very professional and I myself will highly recommend him to all my family and friends. He’s quick, reliable and a very respectful young man.
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Fast response to initial request. Jason McCurdy replaced my water heater the next day. He did quality work and patiently answered all my questions.
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I highly recommend Shawn for any plumbing work you need done. He pays attention to every detail and clearly knows his trade inside and out. He showed up on time, explained everything in a way that made sense, and made sure the job was done right the first time. It’s hard to find someone this skilled and reliable—Shawn is definitely my go-to plumber from now on.
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Lizzy was terrific! When I called and explained my situation to her she was patient, witty, and professional. I didn't have to wait long before a tech came to my home. Shawn was really great and excellent plumber. Within a few minutes he diagnosed my problem and fixed me up right away. Shawn was friendly, honest, and professional. Exceptional service all around!
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Shawn was amazing! He was super responsive and professional fixing our sewage backup on New Year's Day. He communicated every step of the way and was very quick in identifying the problem and fixing the issue. He was also very thorough in making sure the issue got completely resolved. I will definitely be calling them for any issues from now on.
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Josh, Shawn and Zach were superb to work with. They explained every step, were genuinely committed to getting the job resolved and communicated with me daily to give me updates when things changed. Superb customer service.
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Josh arrived on time and explained what was required to solve the problem and the exact cost to complete. Upon completion checked to ensure I was satisfied with the installion of the Hot Water Tank. Josh is a true professional & a pleasure to work with. It is obvious Straight Shooter employs great people.
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Josh came out and to help me see why I kept having water back up in my bathroom. He found that my sewer line was completely blocked. Removed the blockage and put a camera down the line. Had me come out and see what he was seeing. Explained everything to me. Very kind and knowledgeable. Gave me options. I ended up getting the line replaced. He stayed in contact with me keeping me updated on when and how long the process would take. The excavator crew was so good. They dug my shrub up for me and then replanted it. Every once made sure I was satisfied with the results before leaving. This all happened during thanksgiving week. So add a few more stars 🌟. I never had to worry about not having the ability to run water because they made sure my line was opened till the new one was placed. Thank you.
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Just realized l posted on the wrong location, sorry to the "Idaho" office. The original post 2 days ago is as follows : Heard about these guys from a friend and they were just like the their name. Local service here in the Dallas / Ft Worth and surrounding areas. Jason McCurdy was professional, great knowledge of troubleshooting my problem and the work was done right the first time. Definitely will use them again in the future as well recomend them to family and friends.