Home Services reviews in San Antonio, Texas

4.7 based on 12314 reviews Back to the listing
    5

    Very good pricing for the services. They have a lovely manager and staff. I would definitely recommend to everyone!

    5

    Great people, great service! The team was professional, easy to work with, and made a noticeable difference. Everything felt refreshed and well cared for when they were done. I’ll definitely be using them again!

    5

    The cleaners were great. They were very friendly and accommodating, seeing that I had my 3 grandchildren & a dog. They did a great job at cleaning that I would definitely recommend this cleaning service company to anyone and everyone.

    5

    Jaime and his crew were great with cleaning our house. Jaime is very professional and explains everything when he comes to see you for the first cleaning. Thank you so much for all that you do. We appreciate y’all. The clean was thorough and the little details made our day. Our house looked amazing! They were respectful and polite. They care about people with cancer who struggle to clean. Highly recommend!

    5

    Every person who has come to my home has been very professional and done an excellent clean. Brittney and Adonis did a fantastic job cleaning my home the past two times. I have them clean bi-weekly. Gives me more time with my daughter and I am super grateful.

    5

    Would definitely recommend them! They were so patient when I called and answered all my questions. Fair and cheapest prices for what I was looking for (move out clean). Shout out to Apryl and Jazmine who did an amazing job! They were on time, organized and were willing to work with me when my movers showed up two hours late.

    5

    I highly recommend you use this San Pedro Maidpro location for all your home or office cleaning. Whether it's for one-time (Spring Cleaning or Getting-ready-to-sell cleaning), or a regularly scheduled overall cleanings, Maidpro will be there for you. Every employee is thoroughly trained before coming to your location and they only use safe and basic products with ingredients that won't ruin your furniture/flooring and keep your children and pets safe while enjoying your clean home!

    5

    Laura just did a great job for us cleaning our home recently; she was conscientious, very thorough and seemed to have not only a great work ethic, but also a good customer-service approach; she was very professional in a way that reflects extremely well on not only herself, but also on the entire MaidPro team. We are very happy with Laura and would absolutely request her back to our home in the future! Rating – 5 out of 5 Stars!!

    5

    Glenda is absolutely wonderful. She is very thorough, does her best and goes above and beyond. And she is very respectful. I would highly recommend her for home cleaning service.

    5

    I had a great crew come out today! Both Sharon & Hannah did a fantastic job cleaning my house. Lots of extra care and details taken to caring for the different types of tile and countertops I have. Would recommend Maidpro !

    5

    Katherine F. did an amazing job and the house has never looked or felt cleaner. She was also very polite. Give this woman a raise and promotion. Her work ethic is stellar!

    5

    Allison and Brittany are the best team and have great attention to detail. MaidPro is by far the best cleaning service we've used and always very attentive to special requests or detail cleaning. Very reasonable pricing and the scheduling is easy too.

    5

    4/30/24
    Maid Pro Brittany M did a marvelous job of cleaning my house again today. We are always glad when she arrives to make our home sparkle!

    2/6/24
    MaidPro Katelyn did a wonderful job of cleaning my house today!

    5

    It is SO nice to have someone else clean my house regularly! I really appreciate MaidPro's consistency, promptness and how easy they are to work worth. Katelynn has been my Pro the last few times and she does a great job!

    5

    I started using MaidPro 3 weeks ago for a recurring weekly cleaning. Life is extremely busy, so it's nice to have the help so that I can spend more time enjoying the family on the weekends. Patricia cleaned my house yesterday, and she did such a thorough job. I appreciate her attention to detail. And, communication on upcoming cleaning times and some specific questions, has been amazing! Overall, it's been a great experience!

    5

    We’ve used MaidPro in both a professional and personal setting. They show up, do great work and follow through with their commitments. A company that makes you want to support them more in San Antonio!

    5

    We've been using them for about 6 months now and have literally no complaints. They arrive on time, they do the things we ask, and everything looks fantastic once they leave - highly recommended!

    5

    We love our maid, Kaitlyn. She always does a great job and we’re thankful she’s been providing quality service to us for almost two years now

    1

    This came from a Facebook post recently. These people will rip you off as soon as your back is turned.

    I wasn’t sure where to post this, but I’m absolutely livid.

    A few weeks ago, I fractured my foot and have been in a boot since. It’s been really hard to get things done, especially with my boyfriend out of town for work. Between working full-time and taking care of 5 pets, I needed extra help around the house. I reached out to the “Ask a Local” group several times, and each time, I was recommended MaidPro for a one-time cleaning.

    After researching, I decided to give them a try. I requested a quote and was contacted by Samantha, the Assistant Manager. We discussed the square footage, rooms, and my basic cleaning needs (plus baseboards). Just to be clear, no pet areas were involved. I was quoted $469.66 for a 6-hour cleaning, which felt high, but I needed help, and I liked that they were an insured and bonded company.

    The cleaners arrived yesterday. Near the end of their time, Samantha called me while I was at work to say they didn’t have enough time to finish and would need an extra 30-45 minutes. She didn’t mention any extra charges, just asked for permission to stay longer, which I agreed to.

    This afternoon, I checked my bank account and saw I’d been charged $938.15. I was shocked. How did a $469 cleaning jump to $900?

    I contacted the company, and their explanation didn’t match what I was told or what’s in their service agreement. After reviewing my Ring camera footage, I realized the cleaners were only at my house from 1:23 pm to 6:30 pm – 5 hours, not the 6 hours quoted. Samantha had told me they exceeded the time, but that’s clearly not true.

    According to their agreement, the 6 hours should have been split between two cleaners working 3 hours each. It is noted as well that if there are 2 cleaners, the duration would be half the time, which in itself was a lie because they stated they went over time. So why was I charged for extra time? And why wasn’t the job done properly? For $400, I expected better than what I could’ve done myself – my bathroom sinks and shower weren’t even scrubbed.

    I’m not someone who likes to complain, but being lied to about the time, on top of poor service, is unacceptable. I’ve asked to communicate only via text now since this all happened when I spoke to them over the phone. They keep requesting to talk over the phone which I also find weird, after they were caught in a lie. I’m working with my bank to resolve the overcharge, but I wanted to warn others to be careful before trusting this comp

    5

    Kaitlyn does a phenomenal job and is extremely efficient with her time. With a 5 and 1 year old in the house all day, the crumbs and toys accumulate quickly, but Kaitlyn manages to make it look like I actually have my life together! The office staff is also very accommodating with my schedule and quick to resolve any issues. I highly recommend MaidPro.

    5

    I've used Maidpro for a year now and I had a new cleaning pro named Tasha come for the first time today. She did an amazing job and was very professional and friendly.

    I’ve been using MaidPro for 6 months now and they are great. Always on time, never a problem and very friendly staff