Home Services reviews in San Antonio, Texas

I've been really satisfied with TruGreen Lawn Care, especially as we enter the summer season. Knowing that professionals are in charge of our lawn gives me peace of mind, ensuring that it receives the right nutrients to stay healthy and strong. The cost was under $1,000 for a year, which I find well worth it considering the regular visits and the free re-treatments if any issues arise. Managing the lawn on our own often led to missed steps, but TruGreen takes the guesswork out of it, giving us more time and confidence in our lawn’s care.

I had them for over a year, still have plenty of weeds. I watched workers claim they did the yard and all they did was sit in their trucks. They like to try and upsell you on their products but are you truly getting them or are they just ripping you off? i don't recommend this branch as I have had nothing but troubles from them. Calling corporate doesn't matter to them either.

The photos are of the guy sitting in his truck for 45 minutes and then leaving claiming he did the job. The other two photos are of the weeds in the yard that are still there that they promised they could be able to get rid of. And last if you have a pool, be careful because then they use the spreader all the chemicals go to your pool because they’re very careless about it

I’ve tried to give Trugreen the benefit of the doubt but the weeds just keep popping up I. My moms yard. I called to let them know about the weeds and they said “You’ll have to pay your balance of $151.00 before we can come out to service the property”…I’m sorry but I’m not allowing my mom to pay for a service that does not live up to their standards! Attached are photos of all the weeds in her lawn …this is after service was done less than a month ago…She’s been with them for almost 2 years and the service has gone down hill the last few months.

I’ve never in my life seen a company, who claims to be a “lawn care” organization, come to a job site and literally destroy their customers front yard.

This is what happened to us.

The “lawn care professionals” came to my house to perform services for me on the new sod we laid two weeks ago and this is what I came home to.

The sod was pulled up in multiple locations and it appears there was 0 attempt to fix this on site.

As an added bonus a supervisor won’t be out till Monday to assess the damage so we’re left on our own to fix a problem this company started.

The crew that was working at my house today should be fired immediately and if I were you I’d stay as far away from this company as possible!

DO NOT USE TRU GREEN FOR YOUR LAWN BECAUSE YOUR LAWN WILL NOT REMAIN GREEN!! Need I say more?? We planted these plants in March and they were all thriving and green! Tru Green came out in July to spray the bushes and here we are in August with dead grass, bushes and trees! We called them to cancel our service and they were persistent about coming out to evaluate the damage. They would NOT cancel the service until they conduct their investigation. I can bet my house that they will not reimburse us for the damage but instead find a way to blame us.

This morning Mr. Galvan and his awesome crew came to put this baby in the ground. It was amazing to see how well they work together as a team to get the job done. The tree itself is beautiful and arrived in excellent condition. I highly recommend Moon Valley Nurseries for their vast selection of trees and exceptional customer service. Oh, one more thing: go buy their "moon juice." They swear it's like steroids for trees!

Great products and great service from Richard today. Highly recommend the Moon Royale and the soil conditioner. They have done wonders for my St. Augustine the past couple of years!

We were driving to Milberger when we discovered the new Moon Valley Nursery location! This place is incredible. They have the healthiest best looking plants and trees we’ve seen anywhere. Their system of working between their locations is so well organized that they can just about get you exactly what you want! We worked with Kyler and David who were awesome and both very knowledgeable and easy to work with! We were able to make some great selections and scheduled for them to come over to do the planting!! Super customer experience!

Very impressed with the quality and professionalism of this nursery. In particular, shoutout for Tony Flores and his crew, super hard working, efficient, and proficient at what they do. They're very responsive and provided me some valuable insight into things I should be keeping an eye on regarding the health of my trees. Highly recommend!

Stumbled upon this nursery while looking for trees. It has been the best experience we have ever had at a nursery, and we had gone to a few of them. The first thing that impressed me was that we were greeted by John as soon as we parked and he was super friendly and very knowledgeable about all aspects of the trees, soil of the area and planting. The quality of the trees is unmatched to anything we had seen elsewhere, and pricing was competitive.
I also appreciated that the price quoted was for tree, planting and warranty. There was no wishy-washy about price may change depending on what they run into at the site. They come next week to plant, and we are so excited. I will update review as process continues.
Update: Trees went in and couldn't be happier!!
Galvan and his crew arrived on site earlier than expected. They took the time with us to determine the best place and position of the trees, and we're done planting before the time they were first supposed to arrive. Thanks to all of the Moon Valley Nursery team for giving us such a great experience!
I would recommend them to anyone and will definately use them again for any future planting needs.

Sean Washburn and crew were amazing at planting my crepe Myrtle tree. His crew so sons polite and kind. We were amazed at how quickly they planted, cleaned and completed the job. 5 star for sure! They educated me on how best to care not only for my tree that I purchased but other plants I had as well.

We came to Moon Valley to buy some trees and were blown away by the customer service they provide. Steven Schwope took care of us and was very friendly, passionate, and knowledgeable about every aspect of this nursery. You can tell he loves what he does. We will definitely be coming back for all of our plant and tree needs. Their plants and trees are beautiful and very well cared for.

Very happy with the experience from start to finish. Alina M. was wonderful on the front end helping with tree selection, figuring out financing and working out some details while I had to be out of town. Sean W. came with the team to do installation— they were efficient, professional and courteous. I feel like I got quality products and service!
(One of the trees, a Santa Rosa plum pictured below for reference.)

We had a fantastic experience with Moon Valley Nursery! From start to finish Steven Schwope was outstanding. He was knowledgeable, friendly, and eager to help us choose the right trees for our yard. He took the time to answer all our questions and made sure we understood how to care for our new trees after planting.

We’ll definitely be coming back for more plants in the future and highly recommend them to anyone looking for great service and beautiful trees!

Robert De Wit made the most wonderful nursery experience. His knowledges is superb and his personality just a delight. Very thankful for the kind help we received. Definitely returning!

Tia Collins was amazing throughout the process of purchasing trees for our home! Sean Washburn and his team came and planted our trees, taught me how to care for them, and even cleaned up an area where an old tree was. Extremely professional, knowledgeable, and fast! Cannot recommend them enough!

I had an incredible experience at Moon Valley Nurseries in San Antonio! My salesman, Robert Dewit, was absolutely outstanding professional, knowledgeable, and full of energy. You can tell he truly loves what he does. He took the time to understand exactly what I wanted, walked me through different options, and gave honest advice that made a huge difference in my choices.

Robert’s enthusiasm and attention to detail made the whole process enjoyable and stress-free. The quality of the trees and plants here is top-notch, and the customer service goes above and beyond. If you’re looking to upgrade your landscape or add some life to your property, I highly recommend asking for Robert Dewit at Moon Valley Nurseries. You won’t be disappointed!

We are the proud owners of a beautiful Red Oak and Mexican Sycamore and the whole experience was top notch! From the moment we parked, we were given an overview of the layout and where everything was. Selecting our trees was informative and easy! Delivery and planting of the trees was better than any Amazon delivery you've waited for! The planting team was fast, efficient, very clean and professional! We look forward to watching our trees grow and excited to add them to our new home!

Just stopped by Moon Valley Nurseries and had an awesome experience with Robert. Seriously one of the nicest and most helpful guys I’ve met there. He made it super easy to figure out what trees would work best for my yard and didn’t try pressure me at all. Just a genuine good guy and easy to talk to!

If you go, definitely ask for Robert — he’ll take care of you!!

Updated Sep 12, 2025 (final)

Read the contract. Get a rider in writing.

Purchased a substantial Mediterranean fan palm (San Antonio). During delivery (Jul 9) my front step was chipped. After slow responses, action picked up only after I escalated through AmEx; a repair was attempted mid-August. The patch removed the trip edge but left a visible gray spot on a beige slab (photo attached)—mediocre at best. A district manager told me “MV isn’t contractually responsible for damages,” which matches the contract language.

I planned a larger follow-on purchase contingent on binding liability coverage (rider or COI with endorsements). On Sep 12, MV declined to provide binding documentation. No compensation was offered, no discount terms were delivered, and the step remains subpar. I’m not proceeding and have reopened a partial AmEx dispute to recover the reasonable cost to properly remediate the step.

Advice for buyers:
- Get a rider that overrides the “not responsible for damage” clause, with simple timelines.
- Ask for a COI naming you Additional Insured (Primary & Non-Contributory; Waiver of Subrogation).
- Do a pre-install site walk (route, spotter over hardscape, pre/post photos; price a crane if recommended).
- If a goodwill discount is offered, get it in writing.

The trees were strong and several local staff were professional. My issue is corporate: heavy on marketing; light on binding commitments.

——

Original July review (for context):

3 stars — standout trees and premium service, but overall value and follow-through could improve.

Moon Valley Nurseries offers an impressive range of mature trees and delivers well on installation — particularly for large, centerpiece specimens. My experience so far has been mostly positive, though not without a few imbalances worth noting.

Pricing is high across the board — trees, shrubs, and fillers alike. Whether it’s worth it may depend on the scope of your project and expectations. The marketing is visually powerful but can at times set a higher bar than what’s consistently delivered. Some logistical follow-up and post-sale clarity could also benefit from more consistency.

That said, I’m exploring future landscape plans with Moon Valley in mind with the right alignment on goals, thoughtful consultative approach, timing, and proper execution.

I just purchased a couple Pride of Barbados plants. Jon Bostick was of great help. Friendly, knowledgable and great customer service. We'll be returning to get our Live Oak tree.