HVAC reviews in San Antonio, Texas

My boyfriend went with this company and has had a new HVAC unit for a little over 2 years. Since then, it has been nothing but trouble. Even with the “Maintenence checkups” that we pay for, we had a Maintenence check the first week of January, and less then a month later, the unit stopped Recieving power and the company came out and said it was dirty, caused the electrical to burn and now not covered under warranty. They claim even though they were here a month ago for a Maintenence check, it got dirty that quickly. Over 1000$ fix. We are only a couple years in and I can’t imagine how much more this unit will cause in another few years. I have lived in homes for over 10 years with HVAC and did not have any of the issues this one does. Don’t choose this company. Find a company that cares about their customers, don’t charge 3000$ for cleanings, and have techs that actually know what to look for. We highly regret choosing this company.

Always very knowledgeable and courteous. They take the time to tell you what they did and recommend what you might need to do in order to maintain your system.
Never had a bad experience.

Best place for a.c.

This is the begging of something different.

Great place to deliver...

Horrible dont use them!!!

Awesome great company.

I've never been here. Not sure why Google said I have been, but they are good. I do trust them.

Great group to work with. They will get the job done right large or small

Great. Courteous and got the job done. Would recommend them highly.

Very good service, fast to arrive to get me cool again. Will continue to use them.

Honest and reliable! Price was excellent and service was outstanding!! Daniel explained all my options and when I do replace my unit, I feel very comfortable using this company.

I called them to come do some basic twice a year checks, the could not even unclog an AC drain line. The services person told me it was against company policy to unclog the line. This wasn't the first time this has happened with my drain line, it was the fist time an AC company had ever told me they wound not fix it. They said I should call a plumber. I called the office to complain, the services manager said they were going to fire the nice guy that came out. I told him I don't think you can fire someone for following company policy. If they can't handle a simple drain line issue, how in the heck can they handle a real AC issue. At the end of the day, they took my money and left me with a pan full of water. DON'T USE THIS COMPANY!!!!!!!!!!

We called last night to evaluate what’s wrong with our heater and we were glad that they were able to send someone but since it was in the evening we were told that someone will come back in the morning to do the work. It’s already noon time and no one has called to let us know if they will dispatch a technician to do the work. We have a 20 months old baby and I’m pregnant while it’s freezing inside our home. I will not recommend this company!

Amazing Service, Amazing Solutions!
Arriving at a new parish I found decades of differed maintenance. The current company was filled with amazing people, but didn't have the ability to get church caught up. Not only did Gillette get my church cool and my get my preventative maintenance caught up, they fund rebates to differ the cost and were amazing. From old pressure valves to modern electronic, web controls they have made it work in my very lacking budget. They are not my go to company.

I called a company, who was having one of those spring tune up deals, to make sure the air conditioner was in good working order. We had not had the air on yet for the season. They disconnected things and made it appear that the unit was in fact not in working order. They diagnosed a broken compressor and a whole new unit was in order.
I called Gillette for a second opinion. They diagnosed zero issues with my unit. He hooked everything back up, made recommendations on things that will not be in working order soon but thanks to his honesty I do not have to spend thousands of dollars on a new HVAC! Trust but verify and Gillette verified that the other company is a fraud. They will be getting all of my business going forward.

We had our AC handler and compressor (indoor and outdoor units) removed and new ones installed by Gillette. The team made every effort to finish the huge job on time, even calling in extra team members to make it happen. They were conscientious about how they treated the house while they were in it and the quality level that they were completing the job with. They even made a significant effort to clean up their mess when they were leaving. I'm super pleased with their service and we're going to have a very cool San Antonio summer thanks to Gillette!

Amazing staff and facility. Seemingly a great work environment as well.

Great Service. They also have everything for pipe & sheet metal fabrication

Very reliable, hard working company I’ve seen so far! Would definitely recommend! A special shout out to Mr Junior Garcia for getting the work done on a specific time! Thank you all!

Recomiendo ampliamente a esta compañía, el señor Ángel Arcia solucionó mi problema, muy responsable y excelente trabajo. Gracias !