HVAC reviews in San Antonio, Texas
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They canceled and rescheduled my appointment and then postponed the next appointment 3 hours and didn’t receive the update until the scheduled time. Wasted my time. Can’t imagine they show up on time to do the job.
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Carlos and Jose were really professional. They shared tips to maintain my ducts and vents clean. I liked that they took pictures before and after.
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Kevin did an amazing job, great service!!
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Both of the technicians were very polite and professional. Explained what caused it issue and how to prevent it. Moved some furniture around and when they were done they put it back in place. We are very happy with their professionalism.
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Great company with great prices. They made the entire process as easy as possible
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Very satisfied with A/C and the salesman name Octavio was very friendly and the guys that came to install my A/C were friendly and hard workers felt sorry for them because they finished late but got it done Thank You.
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Kevin was great! Very attentive and a very nice person.
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Mr. Kevin was very helpful and did a great job. Thank you for your assistance
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Kevin did an amazing job and I would recommend booking everytime!!!
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They did a good job, I did have to ask for them to show me what they had cleaned, when We checked there was still many things that were not done, after I mentioned it to them they corrected what was missed. Make sure you verify the work done, my allergies did feel better the next day, this is good enough for 4 stars.
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Wonderful service from these guys!!! Othon and his guys serviced my AC quickly and without drama. After receiving an $1100 quote from another company to clean my ducts, they came in and found the real issue, informed me that the ducts were clean already, and it was a great price.
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After more than 8 different quotes, Andres Gomez came to my house, took his time to explain to me the entire process, and ensured I would get the best service for the best price.
Since my old AC unit was taken out, he included duct cleaning and wifi thermostat for free. The experience with all the technicians was AMAZING. All very professional, proactive and extremely nice.
Andres was always available for questions I had during the installation over the phone.
They left my house spotless.
The duct cleaning technicians were also extraordinary, cleaned throughly and ensure they out everything back again.
My house smells and feels amazing. I’m grateful for their service and definitely recommend them. -
Excellent costumer service, excellent price. I recommend this company 100%
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I will not recommend this company they installed the wrong size unit in my house and now they won’t fix it. Terrible customer service and poor quality work.
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I had an amazing experience with this company, from the beginning to the end. The sales person was very profesional and clear. They installed next day and it was done on time. I fully really recommend them.
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Both Carlos and Jose arrived on time to the appointment. Then, before starting any work, they explained the procedures of Inspecting and cleaning out our home’s ducts.
They shared several different monthly options regarding pricing of cleaning and maintenance if we’d be interested in one of those rather than just having the ducts cleaned.
They were professional, personable, and thorough in their explanation and cleaning as well as took before and after pictures of their work.
I highly recommend having these gentlemen come to your home for a thorough inspection of your system…and then a possible cleaning, if so necessary. -
False advertising, last year I requested the cleaning of my ducts based on an offer they did on FB for $89, when they came and told me that the offer is valid only if we do it every year with them, so the deep cleaning was around $700. This year I called them to request my annual cleaning for $89 and they are telling me that they no longer provide that service. So I was expecting to get this service done but now I have to look for another company and not sure how much they will charge me.
Not a trustworthy company. -
Our AC went down in Texa in August! It was such an uncomfortable night. I called Trilogy the next morning and they scheduled us for same day service. They were 15 minutes early and had us repaired within the hour! Amazing service. Thank you.
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My house AC wasn’t cooling at all, I contact them at they solve the issue in less than a hour. 100% recommended.
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They went above and beyond to find us the best deal to finance our new AC system and had it all installed by the next day. My family could not be more grateful! Thanks to Kevin at the SA location.
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The process was very easy. The technicians knew exactly what they were doing and the installation process was very fast. It was not a rushed job, they insured that each step was done correctly. They also hauled away the old unit and materials.