Plumbing reviews in San Antonio, Texas

They’re always fantastic. Friendly, trustworthy, explain things well, and move quickly ordering any new parts. Very lucky to have them.

Darren & Christian were very good , explaining the process & what they thought could help our commode problem. Exceptionally professional!
Always great service, thank you Roland!

Roland’s Plumbing sent out a couple of gentlemen to our home to look at a gas line installation. They provided us with quote which my husband approved. Based on the work they were to do, we had an electrical company come out to move things around so Roland’s Plumbing could run the line and install a gas line fixture. The DAY BEFORE the work was to initiate Roland had one of his guys call my husband to let him know they were canceling and did not want to do the work, with no further explanation. My husband called Roland to ask why...he has yet to return his phone call and give him the courtesy of a full explanation. If he didn’t think he could do the work, then at the very least he should have been honest and tell us upfront instead of having us spend money to accommodate what they needed to get the job done. Very unprofessional is an understatement.

Had a leak from water filter system install. That company had claimed to have repaired leak. Abel repaired both inlet & outlet lines that were leaking. He also found previous repairs & reran a new line from the water meter. Explained everything in detail as he and another young man worked on the lines. Pointed out a broken cover for the water meter & advised me to contact saws to repair. Pricing was much lower then anticipated. 5 out of 5 jalapeños! Will highly recommend :)

Paid an expensive hourly rate for a tech to chisel out a hole in my stone wall with a hammer and screwdriver. No power tools on the truck apparently. Charged me $700 to put a hole in my wall on both sides and tell me they weren’t able to find the problem. They proposed to continue tearing up the house to locate the leak at the same rate. I stopped them there to assess what we should do next. They then left me for days with an active leak running out my wall without a follow up or recommendation. Repeated calls sometimes found the receptionist who would promise me Roland would call me. Roland never called me, refused to call me even after expressing my frustration of no communication. Finally I called his tech (Joe) who came through and tried to help me out out of sheer goodness in spite of his company. I hired a separate company to easily locate the problem and still gave Rolands an opportunity to fix it. Their quote came in at triple what I ended up paying for a superior plumber who did a better job than they were proposing. New guys opened a different hole in about 5 min what Rolands guys charged me something like 3 hours to do by hand with a screwdriver. Roland will not admit to mistakes, will not call you back, will not try to help you out. They have no leak detection equipment. Every tech I have had come to my house has been great, he has good workers, so I left 2 stars as I appreciate that. I’ve had success in the past with them clearing my clean out line and another small job. But they charge too much for what they do, there’s better plumbers out there for less. I would never have written this review if Roland or someone else would have just tried to communicate instead of leaving me stranded. His techs should have rescheduled if they didn’t have the necessary tools for the job (I overheard them stating they lacked them) instead of gouging me hourly. And Roland should have owned up to that and given me some slack on the repair quote. I hope the office stops telling customers Roland will call them back for fear it will cause someone an aneurysm 🤯.

Roland’s plumbing is so top notch! He and his crew are very skilled and friendly. Thank you Roland!

The plumbers were extremely helpful and professional when making the repairs to my water connection. They did an excellent job!!!

The gentleman (Darren and his assistant)that came in to work were excellent, explained everything to my husband and myself. Very polite and respectful. We received the invoice yesterday and the check is in the mail.

Always on time and explain before proceeding to go over questions I may have and they clean up after the job.

I have hired and worked with Roland’s Plumbing for numerous projects over the past 9+ years. They are an excellent company, entire staff has first rate skill sets. They are the only plumbing company I trust to do a thorough job. I highly recommend them.

We have used Roland's Plumbing for many years. The service is professional, done right! Service providers are friendly, punctual and very knowledgable. thank you!!

Technicians were efficient,competent, courteous and communicated throughout the entire service procedure. I would not hesitate to recommend your services to others. I will certainly be calling on you again in the future. Thank you.

A trusted plumber of ours for over 16 years. He and his staff are prompt, courteous, and more than competent to handle plumbing issues. He's not the cheapest but he is fair. If you want something done correctly, I recommend you use Roland and his crew.

This company is the real deal! The employees are top notch and very patient. They do great work too! I learned a lot from Abel regarding sprinkler valves and diagnosing irrigation issues. Mr. Roland has put together a top notch company and crew. Thanks Abel and Roland! Honest and Straight Shooters!

We live and work in mid-century buildings—with mid-century plumbing—so we've used many different plumbing companies, large and small, and none very happily.

But thanks to a glowing recommendation from a dear friend, we've found our go-to plumber for both home and business: Roland's Plumbing Service is one of the best companies we've ever worked with.

They respond to calls quickly and arrive on time. Experienced and knowledgeable, they explain problems clearly and work with us to find the most efficient and economical solutions. Their fees are fair and reasonable, and they don't upsell.

We have used them numerous times now, and every visit has been a positive experience. When we needed an urgent fix, they came out within hours. They fixed toilets that were fixable and replaced a toilet that wasn't. They quickly found and fixed a leak in the crawl space under our house that had evaded detection for weeks; and even though it was a messy situation, the tech was sensitive to not track mud on our floors.

The highest compliment we can give a company is that they inspire trust. Roland's Plumbing Service certainly does. We can recommend them without reservation.

It is rare to find a company that cares so much about the customer and every detail from conception to start to finish. Roland's Plumbing and all their staff do just that. Everyone is professional, thorough, kind, caring and fastidious in their approach to their work. The education process, including options, which I value greatly, is phenomenal.The work is done to perfection. I needed a new kitchen faucet today. They have also changed out my water heater, removed a plumbing clog, done a major toilet repair and even sucked out something that dropped down my toilet.. They are my go-to for everything and are consistently superb and wonderfully responsive to every need.

First time customer. Roland's was able to respond to my plumbing issue with same day service. Thankfully, my issue was minor. Angel was our service technician and he resolved the matter with efficiency and professionalism. The work area was left clean and Angel took additional time to explain what he repaired. Cost of repair was fair. I would use Roland's Plumbing again.

Roland's service is professional, courteous, timely, and reasonably priced. Angel and Christian came over promptly and replaced my kitchen faucet. I recommend their services and will definitely be using them again in the future for my plumbing needs.

Darren diagnosed my plumbing issue quickly and professionally and gave me options. He was courteous and respectful to me and my home. Very nice. Highly recommend.

Darren and Angel did a great job installing my new water heater. Thank you for your prompt service. Highly recommend Roland’s plumbing for all your plumbing needs.

I had a great experience with Roland's plumbing. They were able to replace the angle stop sink at a commercial location I manage. Their pricing was very fair and Roland was so nice to work with. I found my new plumber in San Antonio. Thank you Roland's Plumbing Team!