Reviews of local pros in Seguin, Texas

Tri-County has serviced my AC equipment for the past 15 years or so. They have done an outstanding job. Tech arrives on time and service is completed timely.

Finally, after a total of 26 years, the units finally gave out and needed to be replaced. Tri-County was very helpful in explaining my options for the replacement equipment. They were very competitive with the replacement cost. After we decided on the replacement units, they were installed in four days.

Been using Tri County for years. Quality service, courteous technicians. Highly recommend

I have years of experience with this company when I was a renter and now as a home owner.just bought a new American standard with them I did not check with other companies.when you live in Texas in dangerous heat you want a company that will respond fast know what there doing and honor there warranty forty years in business .will not ever use another company . They stand on integrity

Try County Ac it’s my favorite place to keep all my cooling needs, just had a new one replaced and after more than 20 plus years they have always kept it running in good shape! Their loyalty and good customer service is absolutely the best! I will continue to keep their service handy! They always treat me with kindness like family!

I changed my entire system out this time. It appears that for the summer months the new unit will save me about 40% on electricity usage over the previous unit. And the natural gas usage for heating is close to that same percentage.

They got in and basically had the unit changed out in one day. But due to an expansion valve delayed turning it on.

And the WiFi thermostat I can control things from my iPhone and Alexa takes over also to make sure maximum efficiency is achieved.

You’ll be happy having Kay and Bubba’s team service your HVAC needs. Even though back at Mary B Bubba liked to skip steps. No steps were skipping with this installation!

I called GVEC when our AC went out, the lady I spoke to was very sweet and helpful, they were able to get a technician after hours to come out and take a look at our unit. He came by about an hour after I called and quickly fixed our unit. He answered all of my questions. I was very impressed and thankful that he got our unit running in this 100< degree weather.

Stephen was so professional. He found a small part ( which he said some may miss) and identified my issue. Thank you so much. Stephen found an issue previously which someone else in the company could not. He is a tremendous asset to GVEC. I will be requesting him in the future if there is ever a problem again. I also appreciate GVEC for honoring my contract as this was the 4th time a repair was needed this year.

Joe was outstanding! Professional, knowledgeable and very personable. Next time I need service I will request him. Thanks, Joe.

Antonio was very professional. Made sure the air conditioning system was working properly both inside and out

Technician kept me informed of his schedule and when to expect him. He had a big list of jobs, but worked me in on his way home even though it put him after midnight getting home.

He was very knowledgeable and quickly got the problem solved. I am very impressed with his dedication and knowledge and with GVEC in their customer service.

Brittany was awesome. She was very knowledgeable, professional, and friendly. She answered all of my questions to my satisfaction and gave me recommendations on other services that will help with maintenance and/or prevention in the future.

Zero stars at this point. My family is very disappointed in the entire process. We have paid over $2000 for repairs and still do not have a working A/C system. Originally, when the unit failed, we called GVEC and another company to come out for a repair estimate. Both companies gave similar estimates indicating the same repairs, for a similar price, so we chose GVEC. We called them to come out, and they did not do the repairs indicated on the original estimate and have also stated that the guy who wrote it is no longer with the company. GVEC has been in our home three times now since the New Year, and each time we had hoped they would straighten out the problem, but instead we got a different story about why the unit is not working. The second time, Abraham went up in the attic and fixed it so we had heat before the freeze set in, but he also told me my insulation was too thin, which indicated he knew that the A/C would not work. Guess what, when the temp hit 87 yesterday, the unit wasn't keeping up! Today, I paid $215 to learn that the evaporator coil has multiple leaks in it and will cost over $2000 in labor alone to repair. That was never a problem before. Clearly, the techs have caused more damage than there originally was, and have displayed some dishonest tactics to try to cover up their mistakes. This has been a huge disappointment and a waste of our hard earned money. I wish I had called the other company because I would be sitting in a home with working A/C right now. I could have gotten ripped off by anybody but I wasn't expecting it from GVEC because they have been so highly recommended to me by several people. To say that I am extremely disappointed is an understatement. GVEC has wasted my time and my money, doubled the original cost of the repair, taken me or my husband away from our workday, and I still do not have a working air conditioner. Very disappointed!

Edit, 3/1/24

I have not heard back from GVEC via text, phone or email.

I have been speaking to everyone about my amazing experience with GVEC. I came home 13 June at 8:50 to discover my air was out and it was 87 degrees in my home. I called GVEC after hours at 9:03, Brandon called me at 9:07 and arrived 9:30. He left the house at 9:55 and my problem was resolved! It was worth the $180.00 service call and $95.00 part! Here is a complete opposite true story. I called Sequin GVEC a few days ago, to schedule a technician to check out my breaker to my washing machine. It trip and I flipped it back, but the little red light is still on. The receptionist transferred me to another girl, that girl transferred me to a third person, a young girl. She told me it would cost $376.00 ( it was over $300) to have a technician check it out. I could not believe what I was hearing!!!! A service call of $180.00 for after hours, last week and for a scheduled appointment for an electrician to come to my house is over $300.00! That is insane and I will not be using GVEC for what I believe is a minor problem! I explained thus to the 3rd young lady and she said, "yes" that would be your cost for a certified electricians appointment. Something does not sound right!

We been having intermitting problems with our a/c and heating unit since we had it installed . GVEC a/c and heating on the other hand has stood by their parts and labor waranty and getting the labor done in a timely manner . Most of their techs are courteous and knowledgeable Anthony was fast and got it done right on installing our new blower motor (second one) I give them all 5 stars this time because they make things right and done fast .

Punctual, thorough, and courteous. GVEC and their technicians like Brandin have been diligent about ensuring our new a/c is operating at peak efficiency. They are all very kind to their customers.

Gunner was very pleasant, courteous & professional . He quickly identified the issue but the fix for our ac to cool again required a part be ordered, & its 101 degrees outside. Gunner offered to put a window ac he had in his truck in our bedroom...but the unit didn't work but he returned a short time later with one that did. Above & beyond customer service!

Technician Brittany arrived on time and conducted a thorough assessment of our heating/ac system, including photos. She was knowledgeable and professional in conducting her review. She changed out our filter and offered an estimate on additional services for us to consider. We couldn’t be happier with Brittany’s work, as we have been with all prior GVEC technicians, and extend a thank you to her and GVEC for their great service.

The air conditioning staff has always been kind, polite, friendly and a hard working . They were prompt on getting the parts in for my unit. They stay true to their word and do their best to fix the issue at hand. My experience has been great with all of them

UPDATED (8/7/2023): GVEC did a great job of helping get the broken AC unit up and running again. The technician was pleasant and did a great job. I'm very pleased with them and will use them again.

Their work is usually great, but this time I faced a few challenges.
I have 3 units and made the appointment to service 2 and repair 1. The technician said he only had time to do one unit when he got here.
Also, I asked for a quote to repair the older unit and another for replacing it. I only received 1 of the 2 quotes I asked for. Finally, once I approved the quote to repair the unit, I never heard back from them about scheduling the repair. After a few days I reached out to them and was told the part had been ordered and they would schedule the repair when it came in. That was almost a week ago now.
Usually their work is fantastic. I'm definitely disappointed.

We were very pleased to have GVEC come out to do semi-annual maintenance on our system. George Martinez was friendly, courteous and very professional. He answered all our questions and offered info.
Thank you GVEC for helping us keep our system in tiptop shape.

Aaron was awesome! He was courteous, professional and knowledgeable. He showed up early, figured out the problem quickly and fixed it immediately! Great service!