Constraction reviews in Southlake, Texas

Grateful for Shane and his team helping me with my second window repair. Quality and a seamless transaction with fast service! I highly recommend Radiant Windows and Glass!

Another fantastic experience from Radiant! Patrick came out and looked, quoted and got us on the way to getting our repair done. Highly recommend Rafiant!

I had 3 windows in my door that needed to be replaced. I was referred to Radiant Windows & Glass. Everyone that I interacted with throughout the process was very professional, knowledgeable, and kind. Patrick came to give the estimate. Nadia was the person I dealt with on the phone. And, Edgar did the excellent work. The whole experience was frustration free with reasonable cost. I will always use them for any other similar job!

Love these guys..Shane, Nani, Patrick and all the installers who are very professional. Prompt, courteous, and knowledgeable. I was recommended by my neighbor, and now I'm high recommending this company!!

Super responsive, good price, quality work. We had a broken window and were able to get a prompt replacement without any hard sales tactics or upsell attempts. I would recommend!

I am extremely detailed oriented and they did an amazing job replacing my broken window to match the other windows. They also replaced old fogged glass and caulked around all of my exterior windows. The crew was friendly, professional, on time and texted me in advance to let me know who and when they would be showing up. Big thank you to Shane and Patrick as well for answering all my questions. Highly recommend!

Very professional company. If I could give 10 stars I would. Andrew and Jared were so thorough and methodical and put everything back. And they were so considerate.
Patrick was spot on about the company’s mission statement.
Radiant cares about the service they deliver and it shows. We will be getting our new windows cleaned twice a year now.

We had the glass replaced in all the windows on a house my daughter just bought. The house was built in 1984 and had the original glass. A lot of the seals were broke on the original windows, but the aluminum frames still worked well and are in good shape. Edgar, Senior, Zihri and JR did a terrific job replacing the glass with Low E 366 glass. They also built all new screens for each window. The quality of the work was excellent, they did a great job cleaning the windows after the instillation and cleaning up after themselves. And Edgar is a very good communicator. The price was very good and we were able to get the work done pretty quickly. Highly recommend this company and their installers.

They arrived at the exact time they said, and were very professional. The installers took the care of keeping both the inside of my room and the outside garden clean without stepping all over my plants. The window looks and operates perfectly.

We had three quotes and this was the best price. We were very pleased with the results. We started with one bathroom window that had broken seals but need the whole house done. The heat coming in through that window has significantly been reduced and it is well insulated against the recent cold. There was no heavy sales pressure and they said we can replace a few at a time as we can afford them instead of all at once. The communication was excellent and we were kept informed from order to deliver to installation.

Jasen K. And Mike M. Have done a fantastic job installing the new pool equipment. The job was done, very professionally and on time. Also any questions I had were answered promptly.

Complete pool remodel project. We are very happy how the pool turned out. Would absolutely choose Claffey again. Duffy was the designer and he is a true pleasure to work with. Sue was our contact in the office and her communication and organization was very professional. Shawn and Jasen were our project managers and we always felt in good hands. Jasen Kidd was a real difference maker. We connected and I continue to use him as a resource. He always makes me feel a part of the family and I really appreciate his expertise and approach. All in all a really good experience.

Update: We have been using Claffey Pools for our weekly pool service. It has been a good experience. John has been our Technician for some time now. His professionalism and communication have been excellent.

John from Claffey did a great job on our pool today. He took the time to brush, vacuum and clean everything. It looks awesome. Hope I get to keep him!

We are thankful that we chose Claffey without looking elsewhere.

It is impossible to achieve a perfect pool build process. However, it is possible to achieve perfect customer service. This is where Claffey excelled.

Almost every pool builder subcontracts at least one component in the construction process (design, permitting, excavation, grading, plumbing, electrical, gas, shell, tile, masonry, flatwork, cabana/structure, punch list repairs, site clean up). Claffey uses excellent trades but even the trades make mistakes, miscommunication occurs between superintendent and trades, and even Claffey makes mistakes. There are numerous moving parts, logistics, and other pool projects that a pool builder is juggling. Mistakes, delays, and frustrations are unavoidable.

THE DIFFERENCE: Claffey will make it right without questioning or charging you. Something not right? Say something and they’ll get it resolved. Something promised but incomplete? It’ll get taken care of. Worried that your concerns won’t be heard? They really care about their product and image.

Erin (design), Jesse (project manager), and Jasen (pool school, finish out, majority of customer service) helped make our dream a reality. The shining star was Jasen. I could write paragraphs about how Jasen made the biggest difference in resolving our issues and representing the Claffey brand but you’ll have to experience his care yourself.

Our project took over a year from first phone call to Jasen’s boots leaving our property after the site cleaning. We didn’t get bids from any other builder because of Claffey’s reputation. I would consider us a higher maintenance customer with a slightly more complex project. There were several times throughout the process when we questioned whether we chose the right builder.

THE CLAFFEY DIFFERENCE: Claffey will make it right and in a timely manner. It’s that simple. However, as simple as that sounds, not every pool builder is created equal in this very important area. Claffey has the budget, staff, connections, and a reputation to maintain. We are thankful that we chose Claffey without looking elsewhere.

Justin Hennessy was prompt. We were having an unusual pump issue and he was able to troubleshoot and resolve issue. The problem was complex but he stayed with it until he was comfortable all was well.

Communicated very effectively in a timely manner he came on schedule and did a great job!! He was extremely polite. He let me know when he arrived. He let me know when he finished. I highly would recommend him and I hope he comes back to Location in the future !💙

Penny Brackett.

Grapevine

I called Claffey because they built the pool and expected them to send someone who knew how it was built to find the leak and repair it. Instead, they subbed it out to people I had to manage, they did not call me with an estimate for the repair once the leak was found, and charged me double what the repair should've cost. This is third leak and repair I have had in a 6 year old pool built by Claffey. I would not recommend them to build or service your pool.

We have used Claffey Pools to clean our pool for quite some time. Our current service tech is Jacob Hunter as I must say, our pool is always left sparkling and very clean. I don’t have to follow up with extra cleaning, which saves me time. Thanks Jacob!

Jasen, Ryan and Sue helped with a full pool remodel including tile, coping and plaster. They were thorough, communicated well and created a seamless experience. Highly recommended!

We recently had Claffey Pools remodel our pool. They did a phenomenal job start to finish! Excellent service started with Mike at the office where we picked out our finish stone and tile. Jason took over at the job site. Jason is the perfect job site coordinator, he listens patiently and makes certain the customer is happy.

We’ve been so thankful to have Claffey design, build and maintain our swimming pool investment. Claffey has built at two of our residences.

In our opinion and experience, there is only one choice for high quality, stellar design and buildout when it comes to building your dreams and creating your outdoor living oasis. Claffey and their team is top tier. The quality and craftsmanship as well as the service are unmatched in the market.

Today, Justin Hennessy visited our Claffey pool and let me tell you- the doctor was in and practicing at the top of his specialty. Justin wasn’t here thirty seconds and he spied an issue that needed attention and he developed a plan that exceeded my expectations. We are needing a few things and he tweaked some pump speeds too! Justin gave sound advice and instructions which I appreciated!

Thank you for sending Justin today and getting us ready for summer.