HVAC reviews in Southlake, Texas
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Our A/C quit cooling late on a Friday afternoon with the temperature at 103 deg. Called Lee Air Services and received a call back within minutes from Victor and he told me he could make us his next service call. Before he arrived, the A/C started cooling again. I called Victor and postponed the service call until Saturday at 8 AM. Victor arrived on time, checked out the unit and determined it was working perfectly. Victor asked if we had experienced any power outages? We have a Ting Monitor which monitors our home’s electrical system and sure enough there had been a very brief power failure which caused the compressor to try and restart with high pressure causing overheating of the compressor and a shut down until the compressor could cool down. Problem was not with our A/C but with Oncor’s lack of consistent distribution of electricity in our area which is a regular occurrence. Almost a week later, our A/C is working perfectly. We appreciate Victor’s quick response and identification of the problem.
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Lee Air installed a new 4 Ton Trane unit in our house a week ago. Their team was nice and hard working. Asked questions and accommodated our requests/concerns as well as walking us through the process they were doing step by step. Neil did everything he said he would & then some. Hauled away an older unit that was sitting in the attic as well as the one they removed & replaced, moved the condenser around the corner to make my wife happy as well. Would recommend to anyone looking for an A/C & Heating company.......house is comfy and cool now.
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Lee Air is AMAZING! They are always very nice and can get us in quickly for service. Brandon is great and professional!
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I had my AC Unit replaced today by this company. The entire crew came out first this this morning to make it happen quickly and efficiently. Every single member of the team was friendly and courteous and got right to work. There was one very slight issue this evening that needed to be addressed . They came right back out after 6pm and got it fixed for me.
This is my go to company now for my cooling and heating needs. I will not call anyone else. Thanks everybody at Lee Air Services! -
I’ve been using Lee Air for 10+ years. When we purchased our most recent home we had them convert us from electric to gas. They did an excellent job with minimal disruption to our home. We use them for maintenance 2x a year. Always excellent. Techs are very well trained and respectful of my property. Highly recommend them for all HVAC needs!
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Our air conditioner went out in the middle of the Texas heat. After 3 quotes for replacement, Lee's had the best price for an EVEN BETTER unit, more options, as well as, replace duct worked for less than what I had been getting quoted to just replace the unit! The team that arrived to replace was professional, on time, and did great work.Thank you for dealing with the heat in my attic to replace and fix our issues and getting us back up and running in a timely matter! Would recommend and call Lee's again and again!
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Great experience with Lee Air Services!! Technicians - Brandon and Zach were professional and knowledgeable. They explained everything in detail as the diagnosed the problem and made the necessary repairs. Everything was resolved and repaired in one visit!! Highly recommend!!
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I was having an issue with some rooms being warmer than the rest of the house after some attic work was performed. I called Lee Air. They sent someone the same day. Victor came out to diagnose the problem. He found a duct detached that another company missed and secured it immediately. Very pleased with service I received today.
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Brandon Paonessa and Lee Air provide ethical, trustworthy, and quality service. I just purchased a complete AC/Heat system that is perfect for my needs. I appreciate their dedication to excellence.
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Had to replace complete AC System. Lee Air was very helpful in this process and even offered to provide window AC units since the ones I selected had to be shipped in. Communication was excellent and all the team members working in and around my house were respectful and professional. They completed the work timely and my house is cool once again. This is why I continue to come back to Lee Air with all my AC issues. Thanks for another great job!
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Had an air handler and zones put into my house, Victor and Jacob were great install techs they worked super hard for 14 hours to get it done. Chad was awesome and price matched another company to get me the best deal. I will be a repeat customer
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We have been customers with Lee Air Services since 2008 when Mr. George Johnson, owner, came to our home and went through a quote for a new system step by step. From that moment he sat at our kitchen table….we knew we were in good hands. That 2008 TRANE System lasted 16 years! And with the determined assistance and expertise from Brandon Paonssa, Service Manager, he maintained this system until this year when it was time for a new one. Again….2024, Brandon sat down with us and went step by step over his quote for a new system and all the “bells and whistles” he encouraged us to add to make this system even better and more efficient. Brandon and his crew installed a brand new, state of the art TRANE system that included the newest compressor and air handler, made 110% certain we were treated with Kidd gloves and even installed the most up to date smart technology thermostat that is wifi ready. Over and over again, throughout the course of 16 years….we have had the best service, the assurance we were taken care of and our system was working property under their skilled hands. Brandon has been our ONE AND ONLY go to Service Technician to take care of us for the past 7 years and we will ONLY have him at our house to handle our concerns or needs. He could write the book on meticulous focus on our system and customer service; he knows HVAC systems most impressively. He is a Super Star and we trust his knowledge and expertise more than we can express in words. Lee Air once again has taken excellent care of us with their time, incredibly care for their customers and the work ethic that is instilled in every single employee! Thank you Brandon for taking such great care of us and we hope this new system lasts another 16 years under your impeccable care! And thank you George Johnson for building a business with Corps Values!
Ric and Rheanne Clark
Grapevine -
Brandon Paonessa did a great job identifying and resolving the problem. (Compressor faulty). He and his team kept all promises and made due dates and completion in time. Very efficient and knowledgeable
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Brandan has been our service professional technician for over 8 years and if there ever was an issue with any of 3 of our units I wouldn’t allow anyone else to touch or ac units. He is a true pleasure to work with. A young man that knows his profession and most importantly a very kind person .
Thank you Brendan!!!! -
Lee Air Services did an excellent job replacing both of my HVAC systems at a competitive price and in a timely fashion. Their team cleaned up and tested everything. They came back a few weeks later to do a recheck and make a requested adjustment. They provided an excellent warranty and I strongly recommend them.
I had a good experience with a Lee Air service call many years ago. So I asked them for a 2nd opinion after a service call from a different provider who quoted an inflated price. They responded quickly to my initial estimate request, providing a number of options. Lee is a family owned and managed business, and I appreciated their honest and straightforward approach. -
Lee Air in Southlake is wonderful. They will work with you & do an excellent job. Brandon is exceptional with his work & has also come out for seasonal checks. They have a reasonable yearly HVAC program that also applies some discount to repairs.
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Brandon and the Lee air service team is awesome. They took the time to come outside of business hours to ensure me and my family had our heater running perfectly just in time for this arctic air! Thank you!!
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Brandon came and fixed my ac unit in not time. Very nice and will tell you what his is doing if you want to know. Highly recommend Lee Air Services
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Very pleased with Lee Air Services work when installing my new Trane HVAC system. Efficient & competent installation.
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Great place!! Call Lee Air for all your HVAC needs!
Brandon the service manager is excellent with over 11 years of HVAC technical experience! The office staff Laura and Sean are wonderful! -
Our AC unit quite cooling and I feared we lost the compressor. Victor and Jacob quickly did their diagnostic tests and diagnosed that the compressor likely shut down due to insufficient cooling through the heat-exchanger veins in the housing. They took 30-minutes to safely and thoroughly wash the veins with our hose, re-confirmed all other components were functioning, and returned our unit to operational status, all for the small service / cleaning fee. Professional, talented, and polite crew.