Reviews of local pros in Springtown, Texas

We had a great experience with them. They were fast, gave us appointment the same day and that to on a weekend. In addition, they were very efficient and courteous. I would totally recommend to use them:)

Same day appointment, Brian is good and willing to listen.
Clean up the job site very well, left no mess behind.
Price is fair. I will use them for future job.

Have you ever discovered RAW SEWAGE on your front lawn? Ugh. What a nightmare! But Tom from True Plumbing came out and fixed the entire problem, affordably and efficiently, in just a few hours. We recently moved to this area and are so relieved to find a honest plumbing company. We will use True Plumbing every time. Thank you!

I like the technician's punctuality after the text. He worked fast and showed quality service.

These guys were fantastic. I had 3 issues: a wiggly toilet, a faucet leaking into the cabinet, and a drain stopper that stopped nothing. They checked everything out and gave me an idea of costs- from best case scenario to worst case scenario- all before they touched anything, which was extremely appreciated. They fixed everything perfectly in less than 30 minutes and were so nice!!

NEVER will I call them again because of being dishonest. When you base your business in Christian principles and go against it, that's unethical. A few years ago a Master Plumber at True Plumbing replaced an outside faucet that began to leak due water in it after freezing conditions. We don't use this outdoor spout a lot and when you try to turn it off clockwise, it will turn off then on again. The plumber that gave me a quote said it would by $250 and he would need to open up the wall a little and pull out the faucet more because the other guy that initially installed it should have done that. I thought maybe it was a defective part (of which they installed) and they want to charge me that much?!?! So, they charge me like crazy to fix something they previously did, one plumber talks about the work the Master Plumber did, plus do additional work that does not need to be done. I opted out, called another company and they got it fixed within 10 minutes, without opening up the wall and charged me a small fraction of the price. Oh...and this other company said it was a defective part. I will NEVER use them again.

We had Brian come out and work on our plumbing. He was friendly, professional, and quick to get the job done. We would use True Plumbing again.

True misdiagnosed the problem and I spent $4000 for NOTHING. Would not recommend. The problem was in the meter and ATMOS replaced the meter!!!!!

I got off an airplane coming back from a business trip, and my wife says the whole house is clogged. She can't take a shower, use the restroom, or turn on any water. Imagine her concern. I called (on a Sunday) and True Plumbing answered. Jason Ray came the next day and did a wonderful job. He was punctual, friendly, and knowledgeable. I'll recommend Jason and True Plumbing to anyone who needs plumbing work.

Scam. Can't even get the handsome black guy to come out. They just have him up for advertising purposes. Once they saw we were a black family, the prices went through the roof for a very minor fix. $600 charge for a 50 bucks fix. Glad I followed my instincts.

Called True Plumning for a broken shower drain and washer over flow drain. They called 30 mins before arriving, which I liked. Very professional, friendly and listen to what I believed was wrong with the drains. They did excellent work and cleaned up afterwards. Will recommend this company and will call them again.

Excellent! I had a slab leak (yikes!), they found it and fixed it without damaging the house too horribly. What an undertaking. Tunneled about 6 or 8 feet around obstacles, and restored my service in 2 days, and not an unreasonable price considering the excavation required. Even did a pretty good job of cleaning up after themselves! All very professional, polite, personable individuals. Andrew, Andy, and Adam, thanks!

Wonderful plumbers! My water heater went out this winter and plumbers who came to my home made the whole process of replacing and installing a new heater easy and seamless. They were very friendly and professional about their arrival time and cleaned up after the job was done...they even went the extra mile of adjusting my water temperature in my shower the following day after mentioning on the phone after installing the water heater. Would recommend true plumbing to anyone in the need of a professional plumber!!!

Our water heater went out, and we all know how much fun that is! Kyle came out and did a great job! He was professional, friendly, and worked hard to do the very best job. He deserves a huge pat on the back, and will be recommended and used in the future! The inspector came out the following day to rave about what a great job he did as well! Thanks, Kyle!

Great service! Arrived in no time to my front door. Fixed my hot water leak also fixed the leak with the dishwasher and was in and out in no time. Great customer service. Great employees who have knowledge of what they are doing. Price was affordable after calling around for a few plumbers offered the best price and i didn't have to hear a sales pitch on how much work this was going to be. Will only use True plumbing for my needs you cannot go wrong with this company. Great people. I usually do not write many reviews if any at all but this service was so great i had to share its not common that you get great customer service and nice clean plumbers that come in to your home.

Things didn't go well at first but the owner made it right! Although they did not diagnose or fix our gas problem it was not because the company can't do it. Unfortunately, it was because the plumbers that came to my house were too lazy to do their job. So I do recommend True Plumbing and would call them again. Hopefully next time the person that comes out will be more thorough.

Quick, professional, courteous. Eric, my technician, made the process of repairing and replacing a large pipe line under our front lawn very simple. My job was done very quickly, and Eric took the time to explain and show me how the work was being done. Very friendly, would recommend.

I work for remarkable Healthcare in Fort Worth. It is hit and miss what you will get when a plumber comes out. I rarely take the time to write a review but I feel compelled to do so now. True Plumbing sent out Steve and I was impressed with his appearance as well as his polite and respectful manner. We thought we had a bigger problem than a stopped up toilet but after he assessed the situation he unstopped the toilet and everything works great. This company is honest and trustworthy.

I had a clog that took both of my bathrooms out of commission and True Plumbing was able to send out a technician the same day. Brent was extremely professional, knowledgeable, and helpful. After snaking the sewer line, Brent was able to identify the problem of roots in the line. Unfortunately, True Plumbing doesn’t offer hydrojetting to clear the roots. The next day I was able to find a company that does this procedure and my bathrooms are now back to fully functional! Getting the broken pipe repaired will be an adventure for another review once it’s complete.

I would have no hesitation hiring True Plumbing again! They are very honest, thorough, and quick to get the job done! I had a problem with a discount and they sent me a check in the mail even after I had paid more!
Great folks to work with.
I love you, Sheila!

Great Experience!!!! Call and asked True Pumbing to come out and give me a bid on removal of old bathtub and surround and they came out promptly and on time. They gave me a good price and the guys showed up to do the 6 hour job. I am very pleased with my whole experience. I would recommend these guys and will probably be using them again.