HVAC reviews in Terrell, Texas

Absolutely great experience! Had another company come out before Cliffs and do a run through with us and actually BROKE parts of our unit. Cliffs came out and fixed our unit and at a great price. They were very professional, honest and polite. Would recommend them to anyone and I am very happy with their work.

Love this company always do great work at reasonable prices!

Do not use anyone else but CLIFFS. Saved me tons of money from 2 other companies wanting to just sell parts. Honesty and promptness goes a long way.

I normally would not post a negative comment because maybe an employee is “having a bad day” & the comments could cause a permanent effect with their job status. However, when the entire office staff is telling you your warranty “expired on August 18th, 2023 & your house is a brand new construction & you didn’t close on the house until Nov. 30th, 2022, that should raise a questionable flag. I checked with Altura Homes, & my AC unit is under warranty for at least 1 year or possibly 2yrs. So, for the employee that told me to have a “nice day” & hung up on me, & another who “still” tried to push the expired warranty talk, & last the one who admitted…there was “a documentation” error & wouldn’t offer an apology, a simple maintenance check is all we needed. And, for the tech who came out, Thank You, glad the vibration, fan noise, & “gurgling” drainage noise in our bathroom sink, was addressed. But, your attitude didn’t show any concern for what we experienced & you made us feel like we “wasted your time.”

Great service and friendly staff. We have been using them for several years now and have always had a good experience with them. They respond quickly, are very knowledgable and get the job done right. I highly recommend them.

My ac went out about 9pm Saturday. I called to leave a message. And nathan call me back with 15 minutes and he was out to dinner with his family. And then he came out on a Sunday and with a back up ac just to help tell Monday. Not a lot of ac companies will go out of their way to help like he did on his time and money. And the final work and cost on my ac was great. Thanks you all.

Michael notified me that he was heading our way and arrived promptly. He was professional and honest about the issues and fixes to our equipment. Great service!

The tech was the best. Did his job efficiently and with quality. Also found time and patience to answer my few questions. We will continue work with this company and recommend them.

Schnorrbusch Heating & Air Conditioning is the company I chose to install the HVAC system in my new home. I chose the Carrier Infinity system and I couldn't be happier. Nathan gave me a fair price and absolutely the best customer service possible. Due to supply chain issues caused by the COVID Pandemic the thermostat I chose for my system couldn't be acquired for quite some time. While waiting Nathan gave me a different thermostat to ensure my system would at least work. When he did finally find one of the thermostats I chose, several months later, the distributor refused to ship it to him thinking he could probably get more for it locally. Nathan then personally drove to Oklahoma City to get my thermostat. He then personally came by and demonstrated all of the features of this very smart thermostat. This system is amazing. The staff at Schnorrbusch Heating & Air Conditioning is also amazing. His technicians will never try to sell you anything you don't need because they don't get paid commission. Not getting paid commission means Nathan has to pay his technicians more than they would make elsewhere. That being the case his service calls may be a bit more expensive but rest assured they will never attempt to sell you anything you don't need and your service will be done correctly. His technicians take pride in their work and they have the highest level of integrity. If you think his service is expensive, hire a less expensive HVAC contractor and see how expensive it really is in the end. I assure you the technicians at Schnorrbusch Heating & Air Conditioning will provide you with the absolute best value and service possible. As long as Schnorrbusch Heating & Ai Conditioning remains in business, I will never use another HVAC contractor.

This place is amazing. Called and the people in the office were very polite and helped get me an appointment set up. Technicians arrived, were very polite and professional and did an amazing job replacing my furnace and making sure it was all working before winter time.

Nathan was a great help with my AC unit when my husband was out of town for business, the service company told me I had to replace my entire unit. His team found a small item that was a quick fix and we were cooled in no time.

Thank you Nathan

Technician came out and charged me $220 to tell me, well it’s exactly what you said it was. It took 45 mins and charged $220, but ok no big deal. I said ok I need it fixed! Was told it would be another $540 to repair it which I said ok I need it fixed. The technician said ok the company will send you an official estimate. Never got it, so I called and asked and was put on hold then told they would email it to me after they found out where the technician stored it. I haven’t heard from the company since! That’s insanity!!!! Would not recommend nor use again!!!

Very responsive! Come out as soon as I call. Super friendly and affordable.Our technician, Brayan, came out and was super knowledgeable and got the job done! I will continue to use this business for all of my HVAC needs. Thank you!

Came out and put in a whole new HVAC system and new air ducts. The whole team is amazing it was done very fast in the day. I highly recommend this company for any of your air conditioning or heating needs. Best pricing and very professional people. I can’t thank them enough for all the hard work they put it! ⭐️⭐️⭐️⭐️⭐️

We had Schnorrbusch come out to bid work on our church campus. Shaun was very helpful. I truly appreciate the professionalism and did NOT get a sense that they were trying to sell me stuff we don’t need or inflating the bid.

We’re excited to partner with them to help improve the air quality in our facilities and for ongoing heating & AC maintenance.

*HANDS DOWN THE BEST SERVICE AROUND* I have used Schnorrbusch Heating and Air on multiple occasions and have never been disappointed. The knowledge that Nathan has is invaluable. I definitely recommend this company as I have already referred them out to several family members and friends.

AC stopped cooling late at night so I called because they said 24 hour calls. Talked with the owner Nathan for quite a while super nice guy, said he would have Sean out the next morning. Sean showed up early the next day and figured out it needed to be recharged. Got it done quickly and besides the refrigerant being expensive because of how old the system was the price of labor was very fair.

First time using Schnorrbusch. The tech that came to the house was extremely polite, tidy and very thorough when explaining his recommendations for repairs. Put my mind at ease that my furnace was in good shape but added repairs that should be done in the near future. Great family company.

I’d highly recommend Schnorrbusch Heating & Air.

Ask for technician, Michael!

I was highly impressed by his level of professionalism and expertise. I can’t thank him enough for repairing our issue. He diagnosed and repaired within 25 minutes.

Thank you!

Nathan and his team always do an amazing job!! Highly recommend them to anyone needing service. They go above and beyond and make sure the job is done right! Thank you so much again Nathan, Anthony, James and Hayley!!

Thanks for sending Mike and Cody out today. Mike and Cody were very professional. Mike was very informative of the process him and Cody were doing. They both answered every question I asked and I was very please with both of them. In the near future if I need AC service again. I most definitely want Mike and Cody.