HVAC reviews in Terrell, Texas

Michael was Very Knowledgeable, and Professional, and very Helpful. He arrived in an Excellent timely manner. We will Definitely keep using the guys for Our AC problems.

Amazing Customer service.. Nathan has been my preferred AC guy for many years.. very professional and always fair pricing! if you need honest trustworthy AC service Schnorbusch A/C should be your first and only call..

The service tech was very polite and quick. He fixed the problem fast and got our ac blowing cold again. I will recommend them to all my friends.

Life savers!! Nathan and his staff went above and beyond to help me when my A/C went out. I had a thermostat and panel that were discontinued models that had stopped working. Nathan spent hours hunting down something to replace what I had with something that would be compatible with my A/C. Professional, prompt, knowledgeable and very courteous. I would highly recommend this company. AAA+++

Found my heat not working on a chilly Sunday morning. Called Schnorrbusch and they had a tech out within 2 hours. There was a part needed to fix my system that wasn't available until Monday since all of the parts suppliers were closed, but they had me up and running first thing Monday morning!

These guys did a phenomenal job they made sure that my family had heat and was safe during an extremely cold time of the year and when we were having extremely bad problems with our furnace. They also double checked to make sure that our family was continuing to be safe after the issue had been resolved would recommend 100% of the time. And as a bonus for the work that they did they didn't try and charge me an arm and a leg

We've used Schnorrbusch for at least 8 years now and they always do great work, are very professional , friendly and responsive and take time to explain everything. Highly recommend them for all your hvac needs.

The technician from my last visit was very thorough and went above and beyond yo ensure my air system was functioning properly. He proactively identified additional issues (outside of specific reason for call) to ensure my system was working properly and would knot result in additional service calls.

They did a GREAT JOB!
We would recomend them to anyone.
Intial contact was great gave us several options price was the BEST and the instaltion was flawless....

Jennifer was especially GREAT! Install team was fantastic they went the extra mile!

This company operates a well oiled, service-centric machine. They’re on top of confirmation calls, heads up notifications, and follow-up service. The technician was on-time, very professional and knowledgeable. He helped me to understand how the system works and gave me maintenance tips. 5/5 highly recommend.

Great professional company!! I contacted Nathan and he had me on the schedule the following day! I can’t think him and his crew enough on the great job they did. We will use them from now on for all our A/c and heating work.

My air conditioning unit had been serviced a couple of times by a company hired by the previous owner of my duplex. The problem was not corrected. My new landlord contacted Schnorrbusch Heating and Air. Zach came out and was very thorough in determining the problem and making the needed repair. Zach was very professional and restored a/c to my apartment. I highly recommend
Zach and his Company.

We had a very good service call on a weekend with quick arrival
and knowledgeable technician and was able to follow up with the part needed as soon as he could. System working properly and office staff was helpful also.

I highly recommend this company. Had a Ac/Heater unit installed today. Extremely satisfied with the work completed in one day. Nathan the owner has been there no matter how many questions text and emails we sent him. The systems that were installed are amazing very quite cooled the house of really fast to the point I changed the temperature was way to cold at 72 deg. They gentleman that did the install was prompt courteous . Left no trash mess no where. Thank you very much Nathan and crew.

They came through when I knew I couldn't afford the help. Anthony was totally professional, clean, and so polite and nice. They gave me payment options and fixed my air along with giving me hints on how to maintain my system. I would NEVER call anyone else after this awesome experience. They are cool and now I am cool too! Thank you, Schnorrbusch Heating and AC.

So, Technician came out, very professional and courteous, didn't have the correct capacitor. Put in an incorrect capacitor (per his boss that he had on the phone), and said he would exchange it next day. Technician called me and said he went to 3 supply houses and no one had it. I ordered one on Amazon and offered to exchange it with the incorrect part his boss told him to put in, and I was told by office personnel that if I wanted a refund for incorrect part, they would send a Technician out and remove the part that they waaay overcharged for (20 bucks on Amazon) in the middle of a heatwave in Texas.

Do NOT recommend. $80 service call, $140 dollar diagnostic fee, plus part equals $384. And the Technician was here 30 minutes.

Don't call these guys if your A/C goes down.

We called Schnorrbusch Heating & AC after hours due to AC out. They took my info & said they would check schedule & call me right back & within a few minutes. They. called right back & said a serviceman would be out in an hour.
I was pleased to see Nathan, owner, show up to check my unit.
He asked me what it was doing and then explained what he was going to check. Within about 10 minutes he had my unit back running.
Nathan is a very knowledgeable person & cares about his customers.
I would HIGHLY recommend his company to anyone that has any AC problems.
I forgot to mention that he arrived when he said he would.

This is the BEST A/C company! They are so quick to get you serviced at a reasonable price. Michael, the tech that serviced my home was very professional and friendly. He explained the problem and had it fixed in less than 30 mins. Great tech!!

Schnorrbusch is great! Our heating an air went out Labor Day weekend. They sent a tech out later in that week. it was hard to get the parts due to the pandemic. It also took sometime while working with our home warranty company. They sent a portable AC window unit to our house just so that we cools be comfortable! the unit worked great and it kept us cool in that one room so that I could continue working and it was comfortable at night. After working through several details with our warranty company they installed the new indoor ans outdoor units. Would use them again and again!

The Scheduling with the office staff was amazing!! Technician Brayan arrived on time, friendly and knowledgable and took care of all of my issues and also added optional recommendations without high pressure sales tactics. We were happy to sign up for the Quarterly Maintainence contract with them so we never get in the same position as we are now again! Thanks Schnorrbusch Heating and Air for taking care of my Family!
A+++++++++

We recently moved to Texas and the house we moved into has 2 AC units, one is a little over a year old and the 2nd is builder grade unit that is at least 11 years old. One of the first things we looked for was bringing these two units under a maintenance contract. We saw that Schnorrbusch had very good reviews so we reached out to them.

The technician arrived on a Tuesday and he was very polite and thorough and he found issues with both units. We had a few email exchanges and we received a quote and we told them that we wanted to move forward with the repairs. We had another exchange confirming that the newer unit was under warranty and I replied "We're ready to get the work done, we just need an updated quote... nothing...

Then I got a call from Nathan (the owner) and he suggested replacing the older unit and we agreed and we told him we were ready to move forward with the purchase of a new unit. He said he'd get us a quote the next morning... nothing.

I have a very busy work schedule plus we were still moving into the house and we were also renovating the house. A week had passed and I realized that we hadn't heard from Schnorrbusch. I sent another email stating we were ready to move forward with the repair work on the one unit and replacement of the other unit, we just need a quote....

nothing, no reply...